Windows 8 and 8.1 Forums


BSOD when Blackberry Z10 connected.

  1. #1


    Posts : 1
    windows 8

    BSOD when Blackberry Z10 connected.


    I have a Blackberry Z10 and Blackberry Link installed on my laptop. When I connect my phone to the laptop, after a couple of minutes it just crashes and a blue screen appears saying " your system has ran into some trouble, please search through the internet for information about DPC_WATCHDOG_VIOLATION".
    This has happened like half a dozen times within an hour, with the phone connected. Once removed, it's alright.
    What is the actual reason for this?
    Can I get this problem set?

      My System SpecsSystem Spec

  2. #2


    Posts : 22,581
    64-bit Windows 10


    Hello Gowtham, and welcome to Eight Forums.

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by afterwards to further help.
      My System SpecsSystem Spec

  3. #3


    Posts : 660
    windows 8.1


    This a known problem on the blackberry.

    "DPC WATCHDOG VIOLATION" error is received when connecting the BlackBerry Z10 smartphone to a Windows 8 PC

    Article ID: KB34554
    Type: Support Content
    Last Modified: 08-30-2013

    PrintEmail Document Bookmark

    Product(s) Affected:

    • BlackBerry Link
    • BlackBerry 10



    Search the knowledge base:









    Collapse all | Expand all
    Jump to: Environment | Overview | Cause | Resolution
    Environment


    • BlackBerry 10 OS
    • BlackBerry Link
    • Windows 8
    • PR 333655




    Overview

    While the Blackberry Z10 smartphone is connected to BlackBerry Link via USB on a computer running Windows 8 Pro, Windows crashes with the following error:
    Your PC ran into a problem that it couldn't handle, and now it needs to restart.
    You can search for the error online: DPC WATCHDOG VIOLATION



    Cause

    There is an issue with the Microsoft RNDIS drivers causing a conflict issue. This has been reported to Microsoft Support in order to have a fix put in place.


    Resolution

    This is a previously reported issue that is being investigated by both Microsoft's development team and our development team. No resolution time frame is currently available.

    Maybe you can search on the blackberry supportforum if there is already a workaround or fix.
      My System SpecsSystem Spec

BSOD when Blackberry Z10 connected.
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