BSOD when Blackberry Z10 connected.

Gowtham

New Member
Messages
1
I have a Blackberry Z10 and Blackberry Link installed on my laptop. When I connect my phone to the laptop, after a couple of minutes it just crashes and a blue screen appears saying " your system has ran into some trouble, please search through the internet for information about DPC_WATCHDOG_VIOLATION".
This has happened like half a dozen times within an hour, with the phone connected. Once removed, it's alright.
What is the actual reason for this?
Can I get this problem set?
 

My Computer

System One

  • OS
    windows 8
Hello Gowtham, and welcome to Eight Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by afterwards to further help. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
This a known problem on the blackberry.

"DPC WATCHDOG VIOLATION" error is received when connecting the BlackBerry Z10 smartphone to a Windows 8 PC

Article ID: KB34554
Type: Support Content
Last Modified: 08-30-2013

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Product(s) Affected:

  • BlackBerry Link
  • BlackBerry 10


Search the knowledge base:







Collapse all | Expand all
Jump to: Environment | Overview | Cause | Resolution
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Environment


  • BlackBerry 10 OS
  • BlackBerry Link
  • Windows 8
  • PR 333655


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Overview

While the Blackberry Z10 smartphone is connected to BlackBerry Link via USB on a computer running Windows 8 Pro, Windows crashes with the following error:
Your PC ran into a problem that it couldn't handle, and now it needs to restart.
You can search for the error online: DPC WATCHDOG VIOLATION


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Cause

There is an issue with the Microsoft RNDIS drivers causing a conflict issue. This has been reported to Microsoft Support in order to have a fix put in place.

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Resolution

This is a previously reported issue that is being investigated by both Microsoft's development team and our development team. No resolution time frame is currently available.

Maybe you can search on the blackberry supportforum if there is already a workaround or fix.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
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