Windows 8 and 8.1 Forums


Windows 8 Single Language memory dump error after power on

  1. #1


    Posts : 3
    Windows 8 Single Language

    Windows 8 Single Language memory dump error after power on


    This pops up sometimes on the desktop after I power on

    Your PC RAN into a problem:
    C:\Windows\Minidump\040214-46000-01.dmp
    C:\Windows\MEMORY.DMP
    C:\Users\User\AppData\Local\Temp\WER-104406-0.sysdata.xml

    It asked me to send details to windows and I sent. I don't know what's the problem and these are the only other problems I experienced:
    1)Slower cold booting
    2)It takes a longer time for the lights to off after shutting down. Someone told me that we can only turn the switch off after the lights off

    Processor: Intel(R)Core(TM)i5-3337U CPU@1.80GHz 1.80GHz
    Installed memory(RAM):6.00GB(5.89GB usable)
    System Type:64-bit Operating System, x64-based processor

    Recent PC activities:
    1) Defragmentation for OS(C) and Data(D)
    2) Installed and played The Sims 3 (usage is around 9GB) with Mods
    3) OS(C) Disk Cleanup deleted items: Downloaded Program files, Temporary Internet files and Temporary files (not sure if I deleted System Error Memory Dump Files & System Error Minidump Files or not)

    Link: I found this thread which the user had the similar problem like me. Windows 8 Pro memory dump error..after power ON..

    Attached is SFdebugFiles.
    Last edited by lewis715; 02 Apr 2014 at 04:35.

      My System SpecsSystem Spec

  2. #2


    Posts : 660
    windows 8.1


    Only 101 Windows Updates installed. Mostsystems have 160 or more. Please visit Windows Update and get ALL availableupdates (it may take several trips to get them all).

    Application crash with nero.exe . You have Nero 9 remove or uninstall and update to Nero 12( or above) which are windows 8 compatible.

    Why are you underclocking your processor ?

    Processor Version Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz
    Processor Voltage 0eh - 3.3V 2.9V
    External Clock 100MHz
    Max Speed
    3800MHz
    Current Speed 1800MHz
    Status Enabled Populated




    You are using 2 different sized memorymodules 2gb and 4 gb from different Manufacturers Kingston and
    Hynix/Hyundai.
    Code:
    Memory Device (Type 17) - Length 34 - Handle 000dh]
      Physical Memory Array Handle  000bh
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          2048MB
      Form Factor                   0dh - SODIMM
      Device Set                    [None]
      Device Locator                ChannelA-DIMM0
      Bank Locator                  BANK 0
      Memory Type                   18h - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         1600MHz
      Manufacturer                  Hynix/Hyundai
      Serial Number                         
      Asset Tag Number                        
      Part Number                   HMT325S6CFR8C-PB
    [Memory Device (Type 17) - Length 34 - Handle 0010h]
      Physical Memory Array Handle  000bh
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          4096MB
      Form Factor                   0dh - SODIMM
      Device Set                    [None]
      Device Locator                ChannelB-DIMM0
      Bank Locator                  BANK 2
      Memory Type                   18h - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         1600MHz
      Manufacturer                  Kingston
      Serial Number                         
      Asset Tag Number                        
      Part Number                   99U5469-029.A00LF
    source: computer memory blog
    There are differing opinions when it comes to mixing brands of DDR memory. Some experts say it should cause no problems while others say it can cause unexpected problems. At the theoretical level, mixing brands should not be a problem. All DDR memory comes from the same protocols. The idea was to standardize memory in most computers. This allows for upgrades and other changes without having to replace an entire computer or its motherboard. Standardization of protocols does not rule out specific manufacturer peculiarities.
    In reality, mixing brands of DDR memory can cause problems in some situations. While each manufacturer is supposed to use the same standards, each one has their own spin on the DDR memory protocols. These minor differences can cause operational problems when you start mixing different brands. On the theoretical level, it is possible. However, minor memory problems can cause issues with power usage, responsiveness, and CPU cycling It can also cause problem with memory retention during program operations or at shutdown or startup. All of these problems may be resolved by using the same brand of DDR memory in all slots on the motherboard
    Both your dumpfiles are BugCheck 9F, {3, fffffa800517ede0, fffff8800129e7f0, fffffa800ca0a900}

    Probably caused by : ntkrnlmp. When a Windows/system driver like ntkrnlmp.exe is blamed when experiencing a BSOit's most likely not the problem. Most of the time further analysis is neededto determine the actual cause

    Information

    Code:
    DRIVER_POWER_STATE_FAILURE (9f)
     A driver has failed to complete a power IRP within a specific time.
     Arguments:
     Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
     Arg2: fffffa800517ede0, Physical Device Object of the stack
     Arg3: fffff8800129e7f0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
     Arg4: fffffa800ca0a900, The blocked IRP
    Debugging Details:
     ------------------
    
     DRVPOWERSTATE_SUBCODE:  3
    
     IMAGE_NAME:  ntkrnlmp
     DEBUG_FLR_IMAGE_TIMESTAMP:  0
     FAULTING_MODULE: fffff88001fcb000 tunnel
     IRP_ADDRESS: fffffa800ca0a900
     DEVICE_OBJECT: fffffa8009a10050
     DRIVER_OBJECT: fffffa8009a41c60
     CUSTOMER_CRASH_COUNT:  1
     DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     BUGCHECK_STR:  0x9F
     PROCESS_NAME:  System
     CURRENT_IRQL:  2
     ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
     DPC_STACK_BASE:  FFFFF880012A5FB0
     STACK_TEXT:  
     fffff880`0129e7b8 fffff801`5cbaf722 : 00000000`0000009f 00000000`00000003 fffffa80`0517ede0 fffff880`0129e7f0 : nt!KeBugCheckEx
     fffff880`0129e7c0 fffff801`5cbaf755 : fffffa80`07a75160 fffff801`5d181e3b 00000000`00000001 00000000`00000000 : nt!PopIrpWatchdogBugcheck+0xe2
     fffff880`0129e820 fffff801`5ca9c1ea : fffffa80`07a75198 00000000`00496654 fffff880`0129eb18 fffffa80`052064c0 : nt!PopIrpWatchdog+0x32
     fffff880`0129e870 fffff801`5ca9a655 : 00000000`00000000 fffff801`5ca9bcff 00000000`00140001 fffff801`5cd14b00 : nt!KiProcessExpiredTimerList+0x22a
     fffff880`0129e9a0 fffff801`5ca9c668 : fffff880`01275180 fffff801`5cd13f80 00000000`00000004 00000000`00016e34 : nt!KiExpireTimerTable+0xa9
     fffff880`0129ea40 fffff801`5ca9ba06 : fffffa80`00000000 00001f80`00270080 00000000`00000000 00000000`00000002 : nt!KiTimerExpiration+0xc8
     fffff880`0129eaf0 fffff801`5ca9c9ba : fffff880`01275180 fffff880`01275180 00000000`00000000 fffff880`01280e40 : nt!KiRetireDpcList+0x1f6
     fffff880`0129ec60 00000000`00000000 : fffff880`0129f000 fffff880`01299000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
    
     STACK_COMMAND:  kb
     FOLLOWUP_NAME:  MachineOwner
     MODULE_NAME: ntkrnlmp
    Please update these older drivers. Linksare included to assist in looking up the source of the drivers. If unable tofind an update, please remove (un-install) the program responsible for thatdriver. DO NOT manually delete/rename the driver as it may make the systemunbootable! :

    000 Fri Sep 26 15:11:22 2008 (48dcdf7a) 00029042 000.fcl
    Driver Description: CyberLink FCL DriverDriver Update Site: http://www.gocyberlink.com

    ASMMAP64 Thu Jul 02 11:13:26 2009 (4a4c7a36) 0000ceab ASMMAP64.sys
    Driver Description: LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
    Driver Update Site: Lenovo Support - Home (US)

    ntk_PowerDVD12_64 Thu May 12 14:30:24 2011 (4dcbd2e0) 00016dc1 ntk_PowerDVD12_64.sys
    Driver Description: Cyberlink PowerDVD driver. Often OEM installed on systems
    Driver Update Site: If OEM installed

    atkwmiacpi64 Wed Sep 07 03:44:52 2011 (4e66cc94) 000056b5 atkwmiacpi64.sys
    Driver Description: ATK WMIACPI Utility
    Driver Update Site: http://support.asus.com/download/download.aspx

    AiCharger Fri Sep 23 04:04:40 2011 (4e7be938) 0000a877 AiCharger.sys
    Driver Description: Asus Charger Driver
    Likely BSOD cause - haven't seen recently (15Jan2013)
    Driver Update Site: ASUSTeK Computer Inc. -Support- Drivers and Download P6T

    SRTSPX64 Tue Nov 15 23:30:55 2011 (4ec2e81f) 000170d4 SRTSPX64.SYS
    Driver Description: Symantec Real Time Storage Protection (PEL) x64
    Driver Update Site: NORTON? - Antivirus Software and Spyware Removal

    Last edited by lifetec; 02 Apr 2014 at 14:12.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8 Single Language


    Thank you very much for answering.

    I don't know what you mean by "
    You have Nero 9 remove or uninstall and update to Nero 12( or above) which are windows 8 compatible." Do you mean that I have to uninstall Nero 9 then install Nero 12?

    What is underclocking? How to set faster speed for it?



      My System SpecsSystem Spec

  4. #4


    Posts : 660
    windows 8.1


    What is underclocking? How to set faster speed for it?
    Forget get this remark, when running Sysinfo smbios it said max. speed 3800 mhz

    But when i ran sysinfo cpuspeed i got the proper specs.
    So you are not underclocking.

    CPUID: "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed: 1800
    CurrentSpeed: 1796

    Nero 9 is not compatible with windows 8/8.1. Update to Nero 12 - 2014
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8 Single Language


    Thank you so much for helping
      My System SpecsSystem Spec

Windows 8 Single Language memory dump error after power on
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