DRIVER_POWER_STATE_FAILURE causing BSOD

sleepyheadz

New Member
Messages
4
My computer runs into the BSOD on and off. I tried using whocrashed to figure out the cause but didn't get much.

Any thoughts on what may be causing this for me?

Thanks so much in advance
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300
    CPU
    Intel Core i7 2600 @ 3.40GHz ; Sandy Bridge 32nm Technology
    Motherboard
    Dell Inc. 0Y2MRG (CPU 1)
    Memory
    8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Graphics Card(s)
    1024MB ATI AMD Radeon HD 6450 (Unknown)
    Sound Card
    AMD High Definition Audio Device ; Realtek High Definit
    Monitor(s) Displays
    DELL U2311H
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    2794GB Seagate ST3000DM001-1CH166 (SATA)" value="38 °C"

    "931GB Seagate ST31000524AS (SATA)" value="38 °C"
Hi there Sleepyheadz and welcome to the forum!

I have analyzed your Dump file and it points to the IASTOR.sys as the culprit because the IRP [Input Output Request Packet] packet was held for too long. On further cross checking with your driver list, I found that your Intel AHCI Controller dates back to 2010 which is very old.

Hence, I suggest that you update your Intel Storage drivers immediately by going to this link and downloading the latest package according to your system specs :- https://downloadcenter.intel.com/default.aspx


Let me know if the issue still persists and yea please make sure you mark this thread as SOLVED once your query has been resolved. :)
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Hi sleepyheadz and welcome to the forum. From the log it appears you recently installed 8.1 or it is a new machine, correct?

A lot of driver failures. Do you have latest BIOS and chip set drivers? Some more specifics about your computer would help. Notice the "My System Specs" pull down in lower left corner of post box.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Hello blueelvis,

Thanks for the quick reply. I checked on the website and they said all my drivers are up to date. This is what Intel's autodetect had to say.

Graphics Driver
Product Detected AMD Radeon HD 6450
Current Driver Installed 13.251.0.0
This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>



Intel Chipset Software Installation Utility (Chipset INF)
Product Detected
Current Version Installed 9.2.0.1015
This version is valid.



Audio Driver for Intel Desktop Board
Product Detected AMD High Definition Audio Device
Current Driver Installed 9.0.0.9903
This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>



Wireless Networking (WiFi)
Product Detected Broadcom NetLink (TM) Gigabit Ethernet
Current Driver Installed 15.6.1.2
This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>



Wired Networking
Product Detected Broadcom NetLink (TM) Gigabit Ethernet
Current Driver Installed 15.6.1.2
This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>




Thanks so much for looking into this.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300
    CPU
    Intel Core i7 2600 @ 3.40GHz ; Sandy Bridge 32nm Technology
    Motherboard
    Dell Inc. 0Y2MRG (CPU 1)
    Memory
    8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Graphics Card(s)
    1024MB ATI AMD Radeon HD 6450 (Unknown)
    Sound Card
    AMD High Definition Audio Device ; Realtek High Definit
    Monitor(s) Displays
    DELL U2311H
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    2794GB Seagate ST3000DM001-1CH166 (SATA)" value="38 °C"

    "931GB Seagate ST31000524AS (SATA)" value="38 °C"
Hi Popeye,

I am new to the forum. Didn't realize. I have now updated the specs.

Thanks for pointing that out.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300
    CPU
    Intel Core i7 2600 @ 3.40GHz ; Sandy Bridge 32nm Technology
    Motherboard
    Dell Inc. 0Y2MRG (CPU 1)
    Memory
    8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Graphics Card(s)
    1024MB ATI AMD Radeon HD 6450 (Unknown)
    Sound Card
    AMD High Definition Audio Device ; Realtek High Definit
    Monitor(s) Displays
    DELL U2311H
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    2794GB Seagate ST3000DM001-1CH166 (SATA)" value="38 °C"

    "931GB Seagate ST31000524AS (SATA)" value="38 °C"
You may have lots of problems. When I go to the Dell site they only list drivers for 7. You could try clicking the "Analyze System for Updates" button at the top of page.

Drivers & Downloads | Dell US
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Hi there Sleepyheadz and welcome to the forum!

I have analyzed your Dump file and it points to the IASTOR.sys as the culprit because the IRP [Input Output Request Packet] packet was held for too long. On further cross checking with your driver list, I found that your Intel AHCI Controller dates back to 2010 which is very old.

Hence, I suggest that you update your Intel Storage drivers immediately by going to this link and downloading the latest package according to your system specs :- https://downloadcenter.intel.com/default.aspx


Let me know if the issue still persists and yea please make sure you mark this thread as SOLVED once your query has been resolved. :)

Hi blueelvis,

I did upgrade the driver to version 12.9.0.1001 which is from 10/28/2013 . Hopefully this will solve my issues. Will monitor for a few days and close this issue as resolved.

Thanks again for your recommendation.

Ironically, update drive in Windows and Dell both said that the driver 10.x from 2010 was the latest. :( :sick:

Cheers,
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300
    CPU
    Intel Core i7 2600 @ 3.40GHz ; Sandy Bridge 32nm Technology
    Motherboard
    Dell Inc. 0Y2MRG (CPU 1)
    Memory
    8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Graphics Card(s)
    1024MB ATI AMD Radeon HD 6450 (Unknown)
    Sound Card
    AMD High Definition Audio Device ; Realtek High Definit
    Monitor(s) Displays
    DELL U2311H
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    2794GB Seagate ST3000DM001-1CH166 (SATA)" value="38 °C"

    "931GB Seagate ST31000524AS (SATA)" value="38 °C"
Hi there Sleepyheadz and welcome to the forum!

I have analyzed your Dump file and it points to the IASTOR.sys as the culprit because the IRP [Input Output Request Packet] packet was held for too long. On further cross checking with your driver list, I found that your Intel AHCI Controller dates back to 2010 which is very old.

Hence, I suggest that you update your Intel Storage drivers immediately by going to this link and downloading the latest package according to your system specs :- https://downloadcenter.intel.com/default.aspx


Let me know if the issue still persists and yea please make sure you mark this thread as SOLVED once your query has been resolved. :)

Hi blueelvis,

I did upgrade the driver to version 12.9.0.1001 which is from 10/28/2013 . Hopefully this will solve my issues. Will monitor for a few days and close this issue as resolved.

Thanks again for your recommendation.

Ironically, update drive in Windows and Dell both said that the driver 10.x from 2010 was the latest. :( :sick:

Cheers,
It happens sometimes. Anyways I would be glad to help you out incase the issue is still not resolved :)
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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