Windows 8 and 8.1 Forums


New msi GT70 2OC random BSOD

  1. #1


    Posts : 6
    Win 8

    New msi GT70 2OC random BSOD


    I bought this PC on january, and since then I got random BSOD at various moments, I already tryed to restore the computer, I already did this https://www.eightforums.com/bsod-cras...om-bsod-s.html and i still got a lot of BSOD, my drivers are updated.

      My System SpecsSystem Spec

  2. #2


    Hi

    Please follow the below instructions.

    1. Uninstall Alchol 120%. Then download and run SPTD uninstaller from the below link.

    http://www.duplexsecure.com/download...t-v186-x64.exe

    Run the tool and press Uninstall button to remove SPTD ( it seems to be the major contributor in your BSOD issue ).

    2. Uninstall current version of Nvidia Video driver and it's components completely. Then download and install the latest driver from Drivers | GeForce

    If the BSOD continues, please upload a new diagnostic report with next reply.
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Win 8


    Did what you said but still crashes. D:
      My System SpecsSystem Spec

  4. #4


    Hi

    Let us try updating all outdated drivers.

    1. Symantec Antivirus.

    Currently installed version of your AV seems to be a bit old.

    SYMEVENT64x86.SYS Thu May 24 06:22:24 2012 (4FBD8648)
    Norton Internet Security
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS

    SYMDS64.SYS Thu May 24 06:41:58 2012 (4FBD8ADE)
    Symantec/ Norton NIS/ N360 driver
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS

    I would suggest uninstalling current version of Norton Internet Security completely. If your licence period is not over, you can download and install the latest version from Free Virus Scan - Download Norton Internet Security Free Trial Software | Norton India. Then use your legal key to activate. Otherwise install free but robust Bitdefender free - Free Antivirus Software - Download Bitdefender Antivirus Free


    2. Update LAN , WiFi and Bluetooth drivers.

    a ) First download and save latest driver from http://download.msi.com/nb_drivers/l...25817_8700.zip

    b ) Then uninstall Killer Network Manager , Qualcom Atheroz Bluetooth and other related software completely ( make sure to disconnect all network connections ) and reboot the machine. Then download and run Killer Driver leaning Tool from http://qca.qualcomm.com/drivers/KillerCleaner_64bit.exe

    c ) Now install the latest driver downloaded earlier.

    3. Update remaining drivers.

    Audio : Realtek

    Touchpad : http://download.msi.com/nb_drivers/t...10.12_al00.zip


    This will update all third party drivers in your machine. If the BSOD continues, probably it will be a hardware issue rather than software.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Win 8


    It happen again, after I updated what you said, and now the computer freeze in random moments and go normal after a minute or two, will help if I update to windows 8.1?
    I also did sfc /scannow at cmd, stopped at 16% and said that was unable to fix, I'm attaching the CBS log too.
    Last edited by rumplesmit; 03 Apr 2014 at 21:02.
      My System SpecsSystem Spec

  6. #6


    I also did sfc /scannow at cmd, stopped at 16% and said that was unable to fix, I'm attaching the CBS log too.
    So there is some system file corruptions which need to be fixed. First use the DISM command to fix component store corruptions.

    DISM - Fixing Component Store Corruption in Windows 8

    Then use Windows update to install all updates - including the 8.1 update which includes several stability fixes. Let us see how the system works with 8.1.
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    Win 8


    It is not so frequent anymore since I updated to win 8.1 and did the DISM you told me, but still crashes
      My System SpecsSystem Spec

  8. #8


    Hi

    All the new crash dumps shows varying stop codes and blames legit Windows files. I would suggest restoring Windows to factory condition. This will surely rule out any possible software issues and we can confirm whether the issue is OS related or not. Since a clean install means loosing all currently added programs/games, i hate to suggest it but i don't think we have another choice here.
      My System SpecsSystem Spec

  9. #9


    Posts : 6
    Win 8


    I already tried to restore to factory condition, and did not help. If I instal another copy of win8 might help?
      My System SpecsSystem Spec

  10. #10


    I already tried to restore to factory condition, and did not help. If I instal another copy of Windows 8 might help?
    If a factory restore can't solve BSOD, then it will be probably hardware related. Since your laptop is still under warranty, i highly recommend to submit it for replacement as soon as possible.
      My System SpecsSystem Spec

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