Windows 8 and 8.1 Forums


Windows 8.1 BSOD error 0xc0000001

  1. #1


    Posts : 3
    Windows 8.1

    Windows 8.1 BSOD error 0xc0000001


    So my computer (HP pavilion HPE) BSOD'ed for the first time yesterday afternoon (running Windows 8.1, upgraded via download from original Windows 7, so I don't have a recovery disc). Along with the error code, the BSOD says that File: \WINDOWS\system32\winload.exe is missing or contains errors.

    I have tried pressing F8, Shift+F8, and holding Shift on start up, and nothing works. I know I'm supposed to upload dump files with this post, but I can't/don't know how to get my computer to the point where I can access these files. I can access the HP Startup Menu by pressing Esc on start up, which has an option to display System Information (not sure if below info is helpful or not...):

    Product Name: h8-1160t
    Processor Type: Intel Core i7-2600 CPU @ 3.40GHz
    Processor Speed: 3400MGHz
    Processor Stepping: 000206A7 0000001A
    Cache Size (L1/L2/L3): 64kBx4 / 256kBx4 / 8192kBx4
    Memory: 8192 MB DDR3 / 1333 MHz / Dual Channel
    Channel A: XMM1 0 MB / XMM2 4096 MB
    Channel B: XMM3 0 MB / XMM4 4096 MB
    Integrated MAC: 386077039221
    System BIOS: CHG_711.ROM v7.11

    Any help at all is greatly appreciated!

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    In order to access the Windows Dump files, you can do the following :-

    1. Download Ubuntu ISO file from the official sources and install it on a PenDrive/FlashDrive.
    2. Boot the laptop using the Pendrive. Incase it is not booting via the Pendrive, make sure that on opening the Boot Manager, the priority for the Flash Drive is set at topmost.
    3. Once, you are given the option to either Try or Install Ubuntu, click on Try.
    4. Open the Explorer in Linux and browse in the default installation directory of your laptop.
    5. Goto C:/Windows/MiniDump/
    6. In the trial mode of linux, you can do almost everything so connect to Internet and upload the dump files here after zipping them up.

    Let me know incase any further help is needed
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1


    So I was able to download Ubuntu and boot my desktop from the Pendrive, and I can access the internet while using Ubuntu. However, I cannot find C:/Windows/MiniDump/ at all (I'm not even sure if I'm finding the Explorer--is this the Home Folder, etc.?). What's the best way to find these? Also, what is the best way in Ubuntu to zip the files up once I find them? Do you have a naming scheme you'd like me to use?

    Thanks for your help! I appreciate it very much.
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hello Ehrenm,

    Follow this guide to get to your Windows Partition :-

    Mount NTFS Windows partition on Ubuntu live CD - Super User

    Check out the answer which has been posted in the above link.

    As far as compressing the files is concerned, you can use a Tarball to compress the files. A nice guide can be followed here :-
    Creating A tar File in Linux Via Command Line Options
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8.1


    I cannot figure out how to mount/access my Windows partition. I have copy/pasted the output from running the "fdisk -l" command. When I mount /dev/sda1, /sda2, or /sda3, I either got a directory named "OS" or one named "SYSTEM". When I tried compressing the files into a .tar, I got an error saying that all available disk space is used up. This doesn't make much sense to me, as the Disk Usage Analyzer still says I have 677.3 GB of space remaining (unless this is talking about the flash drive the Ubuntu files are on...).

    Do you have any more suggestions, or have I exhausted all of the ones I should be able to handle on my own? Should I just do a factory reset (most, but not all, of my files should be backed up)?

    Thank you again.


    Disk /dev/sda: 1000.2 GB, 1000204886016 bytes
    255 heads, 63 sectors/track, 121601 cylinders, total 1953525168 sectors
    Units = sectors of 1 * 512 = 512 bytes
    Sector size (logical/physical): 512 bytes / 512 bytes
    I/O size (minimum/optimal): 512 bytes / 512 bytes
    Disk identifier: 0x1a23c58b

    Device Boot Start End Blocks Id System
    /dev/sda1 * 2048 206847 102400 7 HPFS/NTFS/exFAT
    /dev/sda2 206848 1927892991 963843072 7 HPFS/NTFS/exFAT
    /dev/sda3 1927892992 1953521663 12814336 7 HPFS/NTFS/exFAT

    Disk /dev/sdb: 8210 MB, 8210350080 bytes
    74 heads, 10 sectors/track, 21670 cylinders, total 16035840 sectors
    Units = sectors of 1 * 512 = 512 bytes
    Sector size (logical/physical): 512 bytes / 512 bytes
    I/O size (minimum/optimal): 512 bytes / 512 bytes
    Disk identifier: 0x04030201

    Device Boot Start End Blocks Id System
    /dev/sdb1 * 5568 16035839 8015136 c W95 FAT32 (LBA)
      My System SpecsSystem Spec

Windows 8.1 BSOD error 0xc0000001
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