Windows 8 and 8.1 Forums


Fresh 8.1 Enterprise install, 0x000000e3 and 0x100000b8

  1. #1


    Posts : 5
    Windows 8.1

    Fresh 8.1 Enterprise install, 0x000000e3 and 0x100000b8


    Trying Windows 8.1 Enterprise x64 on a new Lenovo X240 laptop at work. Fresh install with some applications loaded from MDT. I'm getting RESOURCE_NOT_OWNED - 0x000000e3 and ATTEMPTED_SWITCH_FROM_DPC - 0x100000b8 when I attempt to wake the laptop from sleep mode. All drivers loaded from Lenovo using the Lenovo Update and Drivers utility. SF Diagnostic tool results attached. Please let me know if more info is needed.

    Thanks,
    Stan

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 172
    Windows 8.1 Pro Update 1


    hmm like do u have a backup of ur previous files if possible?
    if ur trying for a fresh install did u try installing it from the boot menu?
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1


    Thanks for the reply.

    The computer is new out of the box, Windows 7 was preinstalled. I formatted the drive to install 8.1.

    I did a full fresh install using Microsoft Deployment Toolkit (MDT). It's the same as installing from boot media, just done over the network.

    I'm only getting the BSOD's intermittently when trying to wake the laptop from sleep. Otherwise the computer performs fine.
      My System SpecsSystem Spec

  4. #4


    Posts : 660
    windows 8.1


    All your dumpfiles have a Probably caused by : nvkflt.sys ( nvkflt+5692 ).
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck E3, {ffffe000004cb9d0, ffffe00007e19080, ffffe000001fd7d0, 3}
    *** WARNING: Unable to verify timestamp for nvkflt.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvkflt.sys
    Probably caused by : nvkflt.sys ( nvkflt+5692 )
    Followup: MachineOwner
    ---------
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    RESOURCE_NOT_OWNED (e3)
    A thread tried to release a resource it did not own.
    Arguments:
    Arg1: ffffe000004cb9d0, Address of resource
    Arg2: ffffe00007e19080, Address of thread
    Arg3: ffffe000001fd7d0, Address of owner table if there is one
    Arg4: 0000000000000003
    Debugging Details:
    ------------------
    
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    BUGCHECK_STR:  0xE3
    PROCESS_NAME:  csrss.exe
    CURRENT_IRQL:  0
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    LAST_CONTROL_TRANSFER:  from fffff80095d7deed to fffff80095d51ca0
    STACK_TEXT:  
    ffffd000`25abbbd8 fffff800`95d7deed : 00000000`000000e3 ffffe000`004cb9d0 ffffe000`07e19080 ffffe000`001fd7d0 : nt!KeBugCheckEx
    ffffd000`25abbbe0 fffff800`02554692 : ffffe000`ffffff02 ffffd000`25abbf08 ffffe000`ffffffff 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x1bd4d
    ffffd000`25abbc70 ffffe000`ffffff02 : ffffd000`25abbf08 ffffe000`ffffffff 00000000`00000000 fffff800`025545c6 : nvkflt+0x5692
    ffffd000`25abbc78 ffffd000`25abbf08 : ffffe000`ffffffff 00000000`00000000 fffff800`025545c6 fffff800`00000000 : 0xffffe000`ffffff02
    ffffd000`25abbc80 ffffe000`ffffffff : 00000000`00000000 fffff800`025545c6 fffff800`00000000 ffffe000`05222000 : 0xffffd000`25abbf08
    ffffd000`25abbc88 00000000`00000000 : fffff800`025545c6 fffff800`00000000 ffffe000`05222000 ffffe000`004cb010 : 0xffffe000`ffffffff
    
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    nvkflt+5692
    fffff800`02554692 ??              ???
    SYMBOL_STACK_INDEX:  2
    SYMBOL_NAME:  nvkflt+5692
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nvkflt
    IMAGE_NAME:  nvkflt.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  521fbfa3
    FAILURE_BUCKET_ID:  0xE3_nvkflt+5692
    BUCKET_ID:  0xE3_nvkflt+5692
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:0xe3_nvkflt+5692
    FAILURE_ID_HASH:  {1a1e5c4b-605b-be09-ae40-eb1d954b9c25}
    Followup: MachineOwner]
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 100000B8, {ffffe0000881b080, ffffd000201d9240, 0, 0}
    *** WARNING: Unable to verify timestamp for nvkflt.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvkflt.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : nvkflt.sys ( nvkflt+2c6a7 )
    Followup: MachineOwner
    ---------
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    ATTEMPTED_SWITCH_FROM_DPC (b8)
    A wait operation, attach process, or yield was attempted from a DPC routine.
    This is an illegal operation and the stack track will lead to the offending
    code and original DPC routine.
    Arguments:
    Arg1: ffffe0000881b080, Original thread which is the cause of the failure
    Arg2: ffffd000201d9240, New thread
    Arg3: 0000000000000000, Stack address of the original thread
    Arg4: 0000000000000000
    Debugging Details:
    ------------------
    
    FAULTING_THREAD:  ffffe0000881b080
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    BUGCHECK_STR:  0xB8
    PROCESS_NAME:  svchost.exe
    CURRENT_IRQL:  2
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    DPC_STACK_BASE:  FFFFD00020785FB0
    LAST_CONTROL_TRANSFER:  from fffff8034031c90e to fffff803403c8b36
    STACK_TEXT:  
    ffffd000`20785310 fffff803`4031c90e : ffffd000`201cd180 ffffe000`0881b080 00000000`fffffffe 00000000`fffffffe : nt!KiSwapContext+0x76
    ffffd000`20785450 fffff803`4031c3a7 : ffffe000`0881b080 00000000`00000000 00000000`00000000 ffffe000`004b8a30 : nt!KiSwapThread+0x14e
    ffffd000`207854f0 fffff803`40319af2 : 00000000`00000001 00000000`00000001 ffffd000`0000002d ffffe000`06fd6120 : nt!KiCommitThreadWait+0x127
    ffffd000`20785550 fffff803`402ec119 : ffffe000`004b89d0 ffffe000`06fd6120 00000000`00000200 fffff803`00000002 : nt!ExpWaitForResource+0x282
    ffffd000`20785610 fffff800`021d76a7 : 00000000`00000002 00000000`00000000 ffffe000`004b8010 00000000`00000000 : nt!ExAcquireResourceSharedLite+0x409
    ffffd000`20785680 00000000`00000002 : 00000000`00000000 ffffe000`004b8010 00000000`00000000 fffff800`021d7604 : nvkflt+0x2c6a7
    ffffd000`20785688 00000000`00000000 : ffffe000`004b8010 00000000`00000000 fffff800`021d7604 ffffe000`00000000 : 0x2
    
    STACK_COMMAND:  .thread 0xffffe0000881b080 ; kb
    FOLLOWUP_IP: 
    nvkflt+2c6a7
    fffff800`021d76a7 ??              ???
    SYMBOL_STACK_INDEX:  5
    SYMBOL_NAME:  nvkflt+2c6a7
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nvkflt
    IMAGE_NAME:  nvkflt.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  521fbfa3
    FAILURE_BUCKET_ID:  0xB8_nvkflt+2c6a7
    BUCKET_ID:  0xB8_nvkflt+2c6a7
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:0xb8_nvkflt+2c6a7
    FAILURE_ID_HASH:  {0f4c174b-0b59-0271-93c4-efcc732a1e52}
    Followup: MachineOwne
    The nvkflt.sys belongs to :
    Driver Description: NVIDIA Graphics filter driver

    According to the driverlist taken from your dumpfiles, your driver is from Thu Aug 29 23:39:47 2013
    Please update it to the latest driver from Drivers and software - ThinkPad X240 this one is from 03 Mar 2014.

    If the problem stays, please download the latest driver from Nvdia.
    Driver Update Site: Drivers - Download NVIDIA Drivers.


    Please check and update on the above Thinkpad page all your other drivers to the latest Windows 8.1 drivers for your system.
    Last edited by lifetec; 28 Mar 2014 at 14:31.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8.1


    Huh, the X240 has an integrated Intel HD Graphics 4400 chip. I wonder why there would even be any NVidia software running. I have no Nvidia software loaded in add/remove programs.
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8.1


    I have the following items listed in the registry under "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\"

    nv_agp
    nvkflt
    nvlddmkm
    nvpciflt
    nvraid
    nvstor
    NvStUSB

    I wonder if it's safe to delete these entries. I can back up the key and delete them. I don't see another mechanism to remove them.
      My System SpecsSystem Spec

  7. #7


    Posts : 660
    windows 8.1


    Quote Originally Posted by stan1415 View Post
    Huh, the X240 has an integrated Intel HD Graphics 4400 chip. I wonder why there would even be any NVidia software running. I have no Nvidia software loaded in add/remove programs.
    Yes, the x 240 has only the Intel HD graphics on board.

    But as you can see on the (now) included BSOD analyzes the nvkflt.sys driver is blamed

    Could you look/check if nvkflt.sys driver is on your computer in the system32/drivers folder.

    if it exist try to uninstall any Nvdia leftovers with REVOuninstaller.

    And if this fails you could use Display Driver Uninstaller (DDU) / Cleaner made for Display Drivers.(NVIDIA/AMD) https://forums.geforce.com/default/t...sed-11-30-13-/
    Please read carefully the instructions.
      My System SpecsSystem Spec

  8. #8


    Posts : 660
    windows 8.1


    Quote Originally Posted by stan1415 View Post
    I have the following items listed in the registry under "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\"

    nv_agp
    nvkflt
    nvlddmkm
    nvpciflt
    nvraid
    nvstor
    NvStUSB

    I wonder if it's safe to delete these entries. I can back up the key and delete them. I don't see another mechanism to remove them.
    The upper 4 are related to Nvdia Graphics, but the other are Nvdia raid driver, Nvdia, storage driver and NVIDIA Stereoscopic 3D USB driver

    According to Usasma (our BSOD expert) DO NOT manually delete/rename the driver as it may make the system unbootable!
      My System SpecsSystem Spec

  9. #9


    Posts : 660
    windows 8.1


    Did you have or used the Nvdia 3d Vision Glasses usb Kit and could this device automaticcaly installed the Nvdia drivers?

    Or as you pushed the installation over the network probably from your work , could this device be installed/used at your work and this way installed the Nvdia drivers.
      My System SpecsSystem Spec

  10. #10


    Posts : 5
    Windows 8.1


    Thanks for the replies all. I used DDU earlier in the day, haven't had much time to use the machine. I will test and report later.
      My System SpecsSystem Spec

Fresh 8.1 Enterprise install, 0x000000e3 and 0x100000b8
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