Windows 8 and 8.1 Forums


Constantly getting BSOD WHEA_UNCORRECTABLE_ERROR Win 8.1

  1. #1


    Posts : 21
    Windows 8.1

    Constantly getting BSOD WHEA_UNCORRECTABLE_ERROR Win 8.1


    Brand new built 2-3 week old system
    AMD Athlon X4 760K CPU:
    MSI A78M-E35 Motherboard
    Radeon R7 260X:
    8GB Crucial Ballistix Sport RAM: 4 x2 Ram
    1TB Western Digital Caviar Blue HDD:
    430W Corsair CX430M PSU:
    Rosewill Line-M Case:
    OS - Windows 8.1 System Builder:
    Optical Drive - Lite-On DVD Burner:

    RAM isnt it ran Memtest86 for 12 hours and 6 passes no erros, Hard drive i dont think it is windows diagnostics dint detect error what could it be?

    Last edited by Cradex; 27 Mar 2014 at 17:38.

      My System SpecsSystem Spec

  2. #2


    Posts : 21
    Windows 8.1


    Anybody plz help.
      My System SpecsSystem Spec

  3. #3


    Posts : 660
    windows 8.1


    The BSOD's of your dumpfuiles are all BugCheck 124, {0, ffffe00002886028, bc800800, 10137}
    Probably caused by : AuthenticAMD
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00002886028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000bc800800, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000010137, Low order 32-bits of the MCi_STATUS value

    Usual causes: Hardware, Incompatibility, May be driver corruption

    Running the errrec command the outcome was:
    Code:
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe00002886138
    Section       @ ffffe000028862c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : DCACHELG_DRD_ERR (Proc 2 Bank 0)
      Status      : 0xbc80080000010137
      Address     : 0x000000023ff70540
      Misc.       : 0xc00a0fff00000000
    The error points towards your Processor.

    But First lets find out if a outdated driver who is hardware related is the culprit of this Bugcheck

    Please update these older drivers

    bcmwlhigh664 Tue Apr 19 09:13:08 2011 (4dad3604) 00137e7a bcmwlhigh664.sys

    Driver Description: Broadcom 802.11 USB Network Adapter Driver
    Driver Update Site: Welcome to NETGEAR Support

    scmndisp Mon May 28 09:51:48 2012 (4fc32e94) 00010b3d scmndisp.sys

    Driver Description: Netgear Neutral Wireless Solution
    Driver Update Site:http://kb.netgear.com/app/

    usbfilterWed Aug 29 03:27:12 2012 (503d6ff0) 00016b8f usbfilter.sys
    Driver Description: AMD USB Filter Driver (likely part of the chipset drivers)
    Driver Update Site: Support & Drivers

    Loooking at your hardware i notice that your PSU is only 430 watt, don't know if this is enough power for running a windows 8.1 system.


    If all of this doesn't stop theBSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings
      My System SpecsSystem Spec

  4. #4


    Posts : 21
    Windows 8.1


    Quote Originally Posted by lifetec View Post
    The BSOD's of your dumpfuiles are all BugCheck 124, {0, ffffe00002886028, bc800800, 10137}
    Probably caused by : AuthenticAMD
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00002886028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000bc800800, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000010137, Low order 32-bits of the MCi_STATUS value

    Usual causes: Hardware, Incompatibility, May be driver corruption

    Running the errrec command the outcome was:
    Code:
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe00002886138
    Section       @ ffffe000028862c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : DCACHELG_DRD_ERR (Proc 2 Bank 0)
      Status      : 0xbc80080000010137
      Address     : 0x000000023ff70540
      Misc.       : 0xc00a0fff00000000
    The error points towards your Processor.

    But First lets find out if a outdated driver who is hardware related is the culprit of this Bugcheck

    Please update these older drivers

    bcmwlhigh664 Tue Apr 19 09:13:08 2011 (4dad3604) 00137e7a bcmwlhigh664.sys

    Driver Description: Broadcom 802.11 USB Network Adapter Driver
    Driver Update Site: Welcome to NETGEAR Support

    scmndisp Mon May 28 09:51:48 2012 (4fc32e94) 00010b3d scmndisp.sys

    Driver Description: Netgear Neutral Wireless Solution
    Driver Update Site:http://kb.netgear.com/app/

    usbfilterWed Aug 29 03:27:12 2012 (503d6ff0) 00016b8f usbfilter.sys
    Driver Description: AMD USB Filter Driver (likely part of the chipset drivers)
    Driver Update Site: Support & Drivers

    Loooking at your hardware i notice that your PSU is only 430 watt, don't know if this is enough power for running a windows 8.1 system.


    If all of this doesn't stop theBSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings
    Well my BIOS is outdated i havent installed my motherboard chipset drivers how do i do that?
      My System SpecsSystem Spec

  5. #5


    Posts : 21
    Windows 8.1


    Quote Originally Posted by Cradex View Post
    Quote Originally Posted by lifetec View Post
    The BSOD's of your dumpfuiles are all BugCheck 124, {0, ffffe00002886028, bc800800, 10137}
    Probably caused by : AuthenticAMD
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00002886028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000bc800800, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000010137, Low order 32-bits of the MCi_STATUS value

    Usual causes: Hardware, Incompatibility, May be driver corruption

    Running the errrec command the outcome was:
    Code:
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe00002886138
    Section       @ ffffe000028862c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : DCACHELG_DRD_ERR (Proc 2 Bank 0)
      Status      : 0xbc80080000010137
      Address     : 0x000000023ff70540
      Misc.       : 0xc00a0fff00000000
    The error points towards your Processor.

    But First lets find out if a outdated driver who is hardware related is the culprit of this Bugcheck

    Please update these older drivers

    bcmwlhigh664 Tue Apr 19 09:13:08 2011 (4dad3604) 00137e7a bcmwlhigh664.sys

    Driver Description: Broadcom 802.11 USB Network Adapter Driver
    Driver Update Site: Welcome to NETGEAR Support

    scmndisp Mon May 28 09:51:48 2012 (4fc32e94) 00010b3d scmndisp.sys

    Driver Description: Netgear Neutral Wireless Solution
    Driver Update Site:http://kb.netgear.com/app/

    usbfilterWed Aug 29 03:27:12 2012 (503d6ff0) 00016b8f usbfilter.sys
    Driver Description: AMD USB Filter Driver (likely part of the chipset drivers)
    Driver Update Site: Support & Drivers

    Loooking at your hardware i notice that your PSU is only 430 watt, don't know if this is enough power for running a windows 8.1 system.


    If all of this doesn't stop theBSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings
    Well my BIOS is outdated i havent installed my motherboard chipset drivers how do i do that?
    How do install these drivers my WiFi USB adapter is called WNDA3100 v2 plz help im a newbie?
      My System SpecsSystem Spec

  6. #6


    Posts : 660
    windows 8.1


    Well my BIOS is outdated i havent installed my motherboard chipset drivers how do i do that?
    Your mainboard is A78M-E35 (MS-7721) found here MSI Global A78M-E35.
    On this page look for
    Dowload
    => Bios
    => Driver
    But you can also use the Liveupdate 5 utility on the bios page. Live Update 5 is a powerful update tool with user-friendly interface, provides an automatic scan and download for your MSI products. Using this service to keep your system in the most updated environment.

    How do install these drivers my WiFi USB adapter is called WNDA3100 v2 plz help im a newbie?
    On this page Global Download Center
    update to software version 2.2.0.3. (windows 8.1) and use the installation guide
      My System SpecsSystem Spec

  7. #7


    Posts : 21
    Windows 8.1


    It was the CPU, i RMA it to AMD and they sent me a new one no BSODS since i installed it thanks lifetec!
      My System SpecsSystem Spec

Constantly getting BSOD WHEA_UNCORRECTABLE_ERROR Win 8.1
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