Windows 8 and 8.1 Forums


BSOD while gaming AuthenticAMD_PROCESSOR_CACHE_PRV

  1. #1


    Posts : 11
    windows 8.1

    BSOD while gaming AuthenticAMD_PROCESSOR_CACHE_PRV


    sometimes it bsod when i game for a few min, sometimes when ive been heavily gaming for 2hrs+. my cousin tried replacing HDD(and OS to windows 7) and power supply, neither worked. I've already done the memtest and cpu stress test and my desktop passed both. I recently upgraded my bios, either didn't work or I already have latest. the only thing I've noticed is it mostly happens on graphic intensive games, and it did bsod a few times while I was downloading diablo 3's 2.0 patch not doing anything else. I originally thought it was just overheat problem because i bought it in august, but then it started bsod-ing frequently again during christmas week

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    You have a Realtek RTL8191SU Wireless LAN 802.11n USB 2.0 Network Adapter:
    I do not recommend using wireless USB network devices. Especially in Win7/Win8/8.1 systems.
    These wireless USB devices have many issues with Win7 and later - using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win7/Win8/8.1 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    Is there any particular reason that you're not using UEFI and Secure Boot?

    You have OCCT installed. Have you run the stress tests with it? If so, what were the results?
    You have HW Monitor installed, what have your temps been running prior to the crashes?

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized. i5 and i7 processors can be "auto-overclocked" by using Intel's TurboBoost feature. If so, it's safe to disregard this caution.

    The WER section of MSINFO32 shows a lot of BSOD's, with most of them being STOP 0x124's. STOP 0x124's are primarily hardware errors, but can e causd by lower level prolems within the system:
    They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - compatibility issues (3rd party hardware/drivers)
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics
    There have been problems with Avast (on the web). I'd suggest removing it and seeing if that stops the errors. Make sure to enable Windows Defender and the Windows Firewall while testing. If it doesn't stop the problem, feel free to install a fresh copy of the latest, Win8.1 compatible version of Avast.

    The last 16 memory dumps are all STOP 0x124's - and as they show very few 3rd party drivers in the analysis I'd have to presume that a hardware problems is the most likely issue here. Please run these free hardware diagnostics: Hardware Diagnostics If all of these pass, then start the "diagnostics through hardware stripdown" procedures here: Hardware Stripdown Troubleshooting

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Mar 25 00:54:27.144 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032414-17125-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:00:07.846
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe00001eb57d8, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00001eb57d8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Mar 24 01:47:06.972 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032314-16703-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:00:07.674
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe00001f0a8f8, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00001f0a8f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Mar 23 14:09:29.457 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032314-19843-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:00:07.158
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe00001f2a8f8, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00001f2a8f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar 20 03:19:08.972 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\032014-22843-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:00:07.674
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe00001efe038, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00001efe038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar 20 01:54:39.222 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\031914-21734-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:00:13.924
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe00001f4c5e8, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00001f4c5e8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Mar 18 01:41:55.394 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\031714-17031-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:00:06.096
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe00001edd038, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00001edd038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Mar 17 21:22:23.409 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\031714-17796-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:00:06.111
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe00001eb2038, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00001eb2038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar 15 21:11:02.081 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\031514-20890-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:00:12.783
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe0000221c7c8, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0000221c7c8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Mar  7 00:10:56.144 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030614-18734-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:00:05.846
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe00001f1e8f8, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00001f1e8f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar  6 03:29:05.831 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030514-20406-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:00:05.533
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe00001eef038, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00001eef038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar  5 21:47:50.675 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030514-19250-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:00:05.377
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe00001ee88f8, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00001ee88f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar  5 03:18:36.815 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030414-29625-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:00:08.517
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe00001ed3508, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00001ed3508, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Feb 28 00:04:57.644 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\022714-16265-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:00:05.345
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe00001ed9038, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00001ed9038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Feb 27 02:42:42.582 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\022614-22078-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:00:11.283
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe000020e87b8, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe000020e87b8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Feb 26 01:16:29.955 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\022514-23062-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:00:10.659
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe00001b0c8f8, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00001b0c8f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Feb 25 23:45:09.440 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\022514-22375-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:00:07.143
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe00001f0b558, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00001f0b558, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Mar 25 00:54:27.144 2014 (UTC - 4:00)**************************
    aswRvrt.sys         Fri Oct  4 03:48:58 2013 (524E72EA)
    aswVmm.sys          Fri Oct  4 03:49:05 2013 (524E72F1)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Feb 26 01:16:29.955 2014 (UTC - 4:00)**************************
    dump_storahci.sys   Thu Aug 22 07:40:39 2013 (5215F8B7)
    
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
      My System SpecsSystem Spec

  3. #3


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    I tried debugging your Dumps and all pointed to the 0x124 BUGCHECKS. I am not sure till now, but when i ran some more commands, only one core was able to identify itself. The others were said as unrecognized.

    Most likely it is a hardware failure but please procede with John's advice before making any decision.
      My System SpecsSystem Spec

  4. #4


    Posts : 11
    windows 8.1


    usasma - I don't know how to stress test with OCCT, don't even remember why I have it. I bsod at random times, so I can't monitor my temps prior. I'll uninstall avast once I get back home and reply the result later.

    blueelvis - does that mean I have to unlock my other 3 cores? In my BIOS I have an option to "use one core per compute" or something, would that do anything about it?
      My System SpecsSystem Spec

  5. #5


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by azninjazn View Post
    usasma - I don't know how to stress test with OCCT, don't even remember why I have it. I bsod at random times, so I can't monitor my temps prior. I'll uninstall avast once I get back home and reply the result later.

    blueelvis - does that mean I have to unlock my other 3 cores? In my BIOS I have an option to "use one core per compute" or something, would that do anything about it?
    I have no idea what it means although a bit of googling reveals that it turns off the cores to save power I guess. I will be analyzing your dumps again thoroughly tomorrow. Till then, you could follow this guide on how to stress test your CPU :-

    How to Stress Test Your CPU | Vijay's Tech Encounters

    Please make sure you read the warning below the steps as well
      My System SpecsSystem Spec

  6. #6


    Posts : 11
    windows 8.1


    ran OCCT for 2 hours, cpu reached a temp of 53 degrees (max for my cpu is 61 degrees) and no bsod at any moment. also removed my usb network adapter, got it in the first place because built in adapter wasn't very good but looks like it works fine now. gonna go play games now to check if still bsod
      My System SpecsSystem Spec

  7. #7


    Posts : 11
    windows 8.1


    Got a BSOD still, uninstalled avast antivirus now and gonna see if that works
      My System SpecsSystem Spec

  8. #8


    Posts : 11
    windows 8.1


    hey, i got different BSOD now! still posting on this thread because not 100% sure if the original BSOD has been fixed yet since i've been out of town past week or so
      My System SpecsSystem Spec

  9. #9


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Azninjazn,

    Sorry for the late reply, I forgot to visit this thread <_< .

    Anyways I have reanalyzed your complete set of DUMP files including the newer ones as well and all point and give the same bugcheck code that is WHEA_UNCORRECTABLE_ERROR which is generally points to a hardware fault. On further analysis, the Dump files revealed that there may be a DCACHELG_WR_ERR (Proc 0 Bank 4) which means the cache may be corrupt on core 0. You can see the dump file analysis below :-
    2: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************


    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0000101c8f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.


    Debugging Details:
    ------------------




    BUGCHECK_STR: 0x124_AuthenticAMD


    CUSTOMER_CRASH_COUNT: 1


    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT


    PROCESS_NAME: System


    CURRENT_IRQL: 0


    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre


    STACK_TEXT:
    ffffd000`20b3a500 fffff801`33d872e8 : 00000000`00000002 ffffe000`0101c8d0 fffff801`33ce9f00 ffffd000`20b3ab50 : nt!WheapCreateLiveTriageDump+0x81
    ffffd000`20b3aa30 fffff801`33bce24c : ffffe000`0101c8d0 ffffd000`20b3ab50 fffff801`33ce9fa0 ffffe000`002c0040 : nt!WheapCreateTriageDumpFromPreviousSession+0x44
    ffffd000`20b3aa60 fffff801`33bcf069 : fffff801`33ce9fa0 ffffd000`20b3ab50 fffff801`33ce9fa0 ffffd000`20b3ab50 : nt!WheapProcessWorkQueueItem+0x48
    ffffd000`20b3aaa0 fffff801`33ab71b9 : 00000000`00000002 fffff801`33bcf044 ffffe000`01f13248 ffffe000`59706e50 : nt!WheapWorkQueueWorkerRoutine+0x25
    ffffd000`20b3aad0 fffff801`33aa32e4 : ffffe000`002ad040 ffffe000`002c0040 ffffe000`002c0040 ffffe000`00168040 : nt!ExpWorkerThread+0x2b5
    ffffd000`20b3ab80 fffff801`33b6a2c6 : ffffd000`20642180 ffffe000`002c0040 ffffe000`002ad040 00000000`00000000 : nt!PspSystemThreadStartup+0x58
    ffffd000`20b3abe0 00000000`00000000 : ffffd000`20b3b000 ffffd000`20b34000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16




    STACK_COMMAND: kb


    FOLLOWUP_NAME: MachineOwner


    MODULE_NAME: AuthenticAMD


    IMAGE_NAME: AuthenticAMD


    DEBUG_FLR_IMAGE_TIMESTAMP: 0


    IMAGE_VERSION:


    FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE_PRV


    BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE_PRV


    ANALYSIS_SOURCE: KM


    FAILURE_ID_HASH_STRING: km:0x124_authenticamd_processor_cache_prv


    FAILURE_ID_HASH: {cedb04af-9437-ee8e-2e67-54d858b5dbbc}


    Followup: MachineOwner
    ---------


    2: kd> !errrec ffffe0000101c8f8
    ===============================================================================
    Common Platform Error Record @ ffffe0000101c8f8
    -------------------------------------------------------------------------------
    Record Id : 01cf56128a54823d
    Severity : Fatal (1)
    Length : 928
    Creator : Microsoft
    Notify Type : Machine Check Exception
    Timestamp : 4/12/2014 5:46:33 (UTC)
    Flags : 0x00000002 PreviousError


    ===============================================================================
    Section 0 : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor @ ffffe0000101c978
    Section @ ffffe0000101ca50
    Offset : 344
    Length : 192
    Flags : 0x00000001 Primary
    Severity : Fatal


    Proc. Type : x86/x64
    Instr. Set : x64
    Error Type : Cache error
    Operation : Generic
    Flags : 0x00
    Level : 3
    CPU Version : 0x0000000000600f20
    Processor ID : 0x0000000000000000


    ===============================================================================
    Section 1 : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor @ ffffe0000101c9c0
    Section @ ffffe0000101cb10
    Offset : 536
    Length : 128
    Flags : 0x00000000
    Severity : Fatal


    Local APIC Id : 0x0000000000000000
    CPU Id : 20 0f 60 00 00 08 04 00 - 0b 32 98 3e ff fb 8b 17
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00


    Proc. Info 0 @ ffffe0000101cb10


    ===============================================================================
    Section 2 : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor @ ffffe0000101ca08
    Section @ ffffe0000101cb90
    Offset : 664
    Length : 264
    Flags : 0x00000000
    Severity : Fatal


    Error : DCACHELG_WR_ERR (Proc 0 Bank 4)
    Status : 0xf300000000190127
    EDIT :- The post has been edited. Before, I could say that there is a problem in the processor let's make it sure. Could you please follow this post and do the required hardware tests which stress test them so that we could see if there is problem in any hardware or there is some low level driver problem (Thanks usasma! ). Please follow the below guide and report back and we could eliminate some reasons then :-

    Hardware Diagnostics

    In case the results are positive, then go onto this Hardware Stripdown Troubleshooting

    One more thing, I would like to ask is are you overclocking your system by any chance? If yes, then please stop. Furthermore, could you please log into "Safe Mode" and keep the PC running to see if it is still BSODing?
    Last edited by blueelvis; 17 Apr 2014 at 07:32.
      My System SpecsSystem Spec

  10. #10


    Posts : 11
    windows 8.1


    all of the hardware aside CPU has been stressed tested already or replaced so those are all fine. I stress tested the CPU using OCCT, results already posted on this forum, but since it is whats giving me the BSOD I'm try to replace it soon

    *edit*
    I got a BSOD without either the avast anti-virus and usb adapter installed so definitely gonna replace CPU now.
    my CPU is AMD FX-4300 quad-core, any recommendation for a reasonable priced CPU. prefer something from amazon cause I have a giftcard I want to use.
    Last edited by azninjazn; 19 Apr 2014 at 21:22.
      My System SpecsSystem Spec

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