Windows 8 and 8.1 Forums

random BSOD kernel apc

  1. #1

    Posts : 7
    Windows 8

    random BSOD kernel apc

    hello guys, i have faced BSOD it says KERNEL_APC_during bla bla while booting into windows. i don't know what's the cause of this because it hapenned randomly (I mean sometimes I can go boot to desktop, and sometimes I faced the BSOD). I assume that maybe my realtekk driver is the problem

    here I attach my minidump file, I appreciate for your help to identify the problem


      My System SpecsSystem Spec

  2. #2

    Posts : 660
    windows 8.1

    The dumpfile indicates your Realtek Bluetooth Chip Driver.
    RtkBtfilter fffff800`03400000 fffff800`034ab000 Thu Jul 26 05:16:50 2012 (5010b6a2) 000aa787 None RtkBtfilter.sys

    Please remove the Bluetooth drivers and then download/install the latest, Windows 8/ 8.1 compatible drivers .

    Because you only uploaded your dumpfile and did not specified your system, i can not give you a link for the driver.

    Advice, check your (OEM) system and download the driver from their website, ex. Dell, Asus,Lenovo etc.

    If this does not fix it, please upolad a new dumpfile according to these instructions
    Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

random BSOD kernel apc
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