Windows 8 and 8.1 Forums


BSOD everytime i plug my phone in

  1. #1


    Posts : 5
    windows 8

    BSOD everytime i plug my phone in


    Hi i have a galaxy s4 and recently my computer has started give me a bsod and says security kernel check fail..anyone think they can help with this?

      My System SpecsSystem Spec

  2. #2


    Hi

    All your BSOD seems to be caused by InCDRec.sys which is a component of Nero Backitup.

    Code:
    BugCheck 139, {3, fffff88018d2c4e0, fffff88018d2c438, 0}
    
    
    *** WARNING: Unable to verify timestamp for InCDRec.sys
    *** ERROR: Module load completed but symbols could not be loaded for InCDRec.sys
    Probably caused by : InCDRec.sys ( InCDRec+18cb )
    I would recommend uninstalling Nero 10 and all it's components completely from the system. For writing discs you can use excellent Ashampoo Burning Studio Free which is far better than Nero.

    https://www.ashampoo.com/en/usd/pin/...ng-Studio-FREE
      My System SpecsSystem Spec

  3. #3


    Posts : 660
    windows 8.1


    From the official Nero Forum:

    Sadly we have to inform you that any Version of Nero prior to Nero 12 will not officially be supported with Windows® 8.
    Nero does not plan to add Windows 8 support for any older versions.
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    windows 8


    k i uninstalled my nero suite and its still crashing within seconds of me plugging my phone in. I also tried uninstalling kies and the drivers so windows could reinstall them itself but it only made it to 2% before crashing.
      My System SpecsSystem Spec

  5. #5


    Hi

    InCDRec.sys is still the culprit which means Nero uninstaller leaved it in your system probably because some process may actively using it. Please try the below steps to disable the driver and let me know the result.

    1. Download Serviwin from http://www.nirsoft.net/utils/serviwin.zip

    2. Run the tool and you will see all services and drivers active in the system.



    3. Scroll down and select InCDRec from the list and right click on it. Choose Change Startup Type --> Disabled and reboot the machine.

    4. Rerun Serviwin and make sure InCDRec is shown as Disabled in the Startup Type column. Also the status should be shown as Stopped. Now plug your phone.
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    windows 8


    ok im clicking to disable the driver but its not doing anything. I also tried stopping it but that does nothing also. Is it possible for me to just delete the driver?
      My System SpecsSystem Spec

  7. #7


    Is it possible for me to just delete the driver?
    To make sure it won't break anything, try the below steps.

    1. Reboot the system in to "Safe Mode".


    2.
    Rename InCDRec.Sys file in C:\Windows\System32\Drivers folder to InCDRec.Bak

    3. If there is more copies ( use Windows search ) , rename them also.
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    windows 8


    ok just the .sys? i also have a .cat one also, should i leave that one as is?
      My System SpecsSystem Spec

  9. #9


    ok just the .sys? i also have a .cat one also, should i leave that one as is?
    That is the security catalog file ( certifying the driver as a compatible one ) and it is not necessary to rename it.
      My System SpecsSystem Spec

  10. #10


    Posts : 5
    windows 8


    alright that seemed to do it thanks so much for the help
      My System SpecsSystem Spec

BSOD everytime i plug my phone in
Related Threads
I apologize if I don't post this correctly, but I need help. I have been getting the BSOD every time I try to update my computer. The updates that I am trying to apply are mandatory updates, so this happens every week when my computer requires me to update. The updates being applied are 3 ...
Solved BSOD at Startup everytime in BSOD Crashes and Debugging
Reinstalled windows 8.1 pro having BSOD everytime when i try to start PC please explain how to stop this in easy process thanks in advance .
Hello I started getting BSOD errors after playing games (Dota 2) a month ago. Its a different error every time and I cant seem to find a fix. Here are some I wrote down/remember: System bad service, Kernel security check fail, Bad pool caller, page fault in non paged area. Most of the times,...
My laptop with Windows 8 works fine until I connect to the internet. This happens everytime. The message is BAD POOL CALLER. How should I resolve this? Please help. P.S. I have attached the dump file. :(
My first reason was kernel_secruity_check_failure and the other reasons I didn't remember... While I was checking my drivers and searching for viruses my computer got the BSOD again! I am getting so annoyed! :( Please help me! The first BSOD happened 10 minutes after installing a program called:...
Hi, I am dual booting Windows 8 and Windows 7 on separate partitions on my hard drive, so Windows 7 is working perfectly. So I am taking out the consideration of hardware failure since this is only happening to Windows 8. Ever since a Windows Update took place a few nights ago, it is impossible to...
Hi! I've a clevo m570MU laptop and I've intalled windows 8 x64, dual booting (with windows 7 x64 on the other internal disk partition). Everything is fine with windows 8 but I cannot get it to hibernate. I've read that it could be the "ENE SD card drivers" and so I uninstalled it. Also, that...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook