Windows 8 and 8.1 Forums


BSOD after waking from sleep, ntoskrnl.exe

  1. #1


    Posts : 4
    windows 8.1

    BSOD after waking from sleep, ntoskrnl.exe


    Hi, since a week my laptop cant wake from sleep mode. I got a BSOD each time. I looked a bit into solutions for other people but didnt find anything that solved my probleme.
    The sfc /scannow didnt reveale any probleme, neithere did malwarbites anti-malware.
    I also completely re installed windows but the issue remains. Also my computer now takes ages to start, compared to before.

    I really hope someone can help me out, and if you do thanks in advance !!
    Feel free to ask for information, I dont really now what is relevant to give you.


    Here are a few minidump files I opened with who crashed :

    On Wed 19/03/2014 13:39:01 GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\031914-141531-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14DCA0)
    Bugcheck code: 0x9F (0x3, 0xFFFFE00000EFD060, 0xFFFFD00020578840, 0xFFFFE00006C4EE10)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Wed 19/03/2014 11:12:36 GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\031914-138609-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14DCA0)
    Bugcheck code: 0x9F (0x3, 0xFFFFE00000FCD7F0, 0xFFFFD00020723840, 0xFFFFE0000325B6E0)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


    //////NB : here I tried to install intel rapid storage technology, didnt go well. So I removed it.

    On Tue 18/03/2014 10:25:45 GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\031814-143234-01.dmp
    This was probably caused by the following module: iastora.sys (iaStorA+0x669D3)
    Bugcheck code: 0x9F (0x3, 0xFFFFE00000F81880, 0xFFFFF8013EF2B840, 0xFFFFE0000740B010)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\WINDOWS\system32\drivers\iastora.sys
    product: Intel Rapid Storage Technology driver
    company: Intel Corporation
    description: Intel Rapid Storage Technology driver - x64
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation).
    Google query: Intel Corporation DRIVER_POWER_STATE_FAILURE



    On Mon 17/03/2014 06:16:27 GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\031714-147296-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14DCA0)
    Bugcheck code: 0x9F (0x3, 0xFFFFE00000FA8060, 0xFFFFD00020578840, 0xFFFFE00008E81180)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

      My System SpecsSystem Spec

  2. #2


    Posts : 660
    windows 8.1


    Please upload your Dumpfiles with this tutorial Blue Screen of Death (BSOD) Posting Instructions.

    So the BSOD specialist can help you.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    windows 8.1


    Here is the zip file
    Last edited by Antoine0029; 23 Mar 2014 at 13:22.
      My System SpecsSystem Spec

  4. #4


    Posts : 660
    windows 8.1


    All your dumpfiles indicates problems with this driver iaStorA iaStorA.sys Mon Oct 28 22:15:26 2013 (526ED3EE).
    This is the driver for Intel RST (Rapid Storage Technology) driver.
    Although your driver is from oct 2013, it may probably be corrupted.

    Please uninstall it and download the SetupRST.exe file from this page: https://downloadcenter.intel.com/Det...&DwnldID=23496 from 12-12-2013.

    Please also update these older drivers to windows 8.1 compatibility. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ASMMAP64 Thu Jul 02 11:13:26 2009 (4a4c7a36) 0000ceab ASMMAP64.sys
    Driver Description: LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
    Driver Update Site: Lenovo Support - Home (US)


    atkwmiacpi64 Wed Sep 07 03:44:52 2011 (4e66cc94) 000056b5 atkwmiacpi64.sys

    Driver Description: ATK WMIACPI Utility
    Driver Update Site: http://support.asus.com/download/download.aspx

    AiCharger Fri Sep 23 04:04:40 2011 (4e7be938) 0000a877 AiCharger.sys

    Driver Description: Asus Charger Driver
    Likely BSOD cause - haven't seen recently (15Jan2013)
    Driver Update Site: ASUSTeK Computer Inc. -Support- Drivers and Download P6T
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    windows 8.1


    I uninstalled intel rapid storage, and installed the new one with the SetupRST.exe as advised. Unfortunately my computer still doesnt wake up from sleep mode.
    I dont think I changed the iaStorA.sys, iaStorV and iaStorAV files by installing intel RST with this method, maybe this is the probleme.

    I also uninstalled a few asus soft with old drivers, but i doubt it really matters.

    Here is a diagnostique I just runned, and I hope you make sens of it.
    Last edited by Antoine0029; 23 Mar 2014 at 13:22.
      My System SpecsSystem Spec

  6. #6


    Posts : 660
    windows 8.1


    The new dumpfiles blames again the iastorA.sys. DRIVER_POWER_STATE_FAILURE (9f) bug check even with the latest updated drivers from Intel.

    I checked the Asussite for your model http://www.asus.com/nl/supportonly/K...pport_Download but they don't have windows 8.1 drivers for the Intel Rapid Storage driver.

    There seams to be similiar issues like your problem on the net.

    Two on answers.microsoft.com
    Windows 8.1 crashes with DRIVER_POWER_STATE_FAILURE after waking from - Microsoft Community
    Driver Power State Failure - Asus S56C - Microsoft Community

    Do you have a SSD-Harddisk in your system or are you using RAID ?
    Info about Intel rapid storage Do I need Intel® Rapid Storage Technology Software? - Hard Drives - Storage
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    windows 8.1


    Thanks a lot for the quick reply.
    After following the first step indicated on one of the thread mantioned, my computer finnaly works properly.
    For the record if someone has the same problem, here is how i solved it :


    "Head to Device Manager > IDE ATA/ATAPI controllers, change the drivers for the Intel (also works for AMD/Nvidia - enables TRIM for SSDs and allows SSD software to access the drive for firmware updates, etc.) to the standard AHCI 1.0 Serial ATA Controller. Do this by selecting "Let me pick from a list of device drivers on my computer" and then choose the "Standard AHCI 1.0 Serial ATA Controller" (it's the inbuilt Windows driver for AHCI SATA). Apply/OK your way back out of Device Manager."

    thanks again for your help, you save me weeks of waiting from the after sale department !
      My System SpecsSystem Spec

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