Windows 8 and 8.1 Forums

Multiple BSoD's a day

  1. #1


    Posts : 8
    Windows 8.1

    Multiple BSoD's a day


    I've been dealing with shoddy drivers for about three months now and recently it got so bad I had 9 BsoD's in one day. At that point I made major changes and got rid of everything that was unnecessary. Unfortunately I'm still having problems, with two BSoD's here in the last hour.

    I'll attach the two BSoD's I've just had along with the data from msinfo32 in hopes this can finally stop.

    Any information at all I would be highly appreciative of, thanks.

      My System SpecsSystem Spec

  2. #2


    Posts : 8
    Windows 8.1


    Here's the proper format I should have attached to this thread, all my info I guess.

    I actually just had another BSoD not ten minutes ago stating "IRQL_NOT_LESS_OR_EQUAL" I've gotten a lot of those.

    This is so much fun.........
      My System SpecsSystem Spec

  3. #3


    Posts : 660
    windows 8.1


    Both dumpfiles indicates probably caused by netio.sys is a Windows networking driver. Since it's blamed, we presume that it's something that works through networking that is the actual cause.

    One of the bsod blames the lma.exe. This is the Intel Management and Security Application Local Management Service.
    First and foremost Intel Active Management Technology is aimed almost exclusively at enterprises, not at home users. The reason it is found on home users's PCs is that it is increasingly installed by default on most Intel-based retail PCs so that ...... enterprise IT departments discover it ! We are clear on this, Intel Active Management Technology is of no use in the home or small business environment.
    If you need this software please update to a windows 8.1 compatible version, if you not need it uninstall/remove.


    Also please update these old drivers:

    Tue Aug 24 03:53:02 2010 (4c7325fe) 0000c2d9 AsIO.sys
    Driver Description: Asus PCProbe Utility
    Driver Update Site: http://support.asus.com/download/download.aspx

    Wed Dec 15 11:32:19 2010 (4d089933) 0002325a RzSynapse.sys
    Driver Description: Razer Synapse Engine/Razer Naga
    Driver Update Site: Razer Support

    Tue Jun 21 04:38:24 2011 (4e000420) 0000763f CORSGKB.sys
    Driver Description: Corsair Gaming Keyboard
    Driver Update Site: Corsair ? High performance DDR3 memory upgrades, 80 PLUS certified power supply units, SSD drives, computer cases, CPU cooling, USB flash drives, pc speakers, and gaming headsets

    Tue Jul 03 00:14:58 2012 (4ff21d62) 00015752 HECIx64.s
    Driver Description: Intel Management Engine Interface
    Driver Update Site: http://downloadcenter.intel.com/Default.aspx

    Mon Jul 09 22:42:33 2012 (4ffb4239) 000ab20a iaStorA.sys
    Driver Description: Intel RST (Rapid Storage Technology) driver
    Driver Update Site: http://downloadcenter.intel.com/Default.aspx

    If after updating etc mentioned above of doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings
      My System SpecsSystem Spec

  4. #4


    Posts : 8
    Windows 8.1


    That's awesome information thank you very much, and when I get off work today I will definitely run through those steps. My only question is, is there a way to pull up a list of all installed drivers much like how the programs and features task works? I know of going through device manager to see drivers but does that show all of them?
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    It depends on what you mean by all installed drivers.
    If you mean all of those that load with Windows - there's several registry entries that list these. A good free tool for seeing these is Autoruns ( Autoruns for Windows )

    You can search your system for files ending in .sys - that will get most drivers.
    But there are others that end in different extensions, so you may not get them all.

    Device Manager shows the drivers - but I haven't researched if it shows them all. But there are hidden devices and software devices that may not be easily seen in Device Manager.

    With BSOD troubleshooting, we look for the 3rd party (non-Microsoft) drivers that are present in the memory dump files. Those form the first part of our search and we try to eliminate each of them as a cause before moving on to other troubleshooting (hardware and then Windows drivers).

    Also - beware of "driver identification" tools. While they may provide some info, even the better ones are confusing to use. If they try to charge you money for drivers - don't pay it!!!
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    Windows 8.1


    I just went two days consecutively without any crashes and am ecstatic, thank you guys very much. I wasn't able to fine the "lma.exe" that was mentioned earlier but everything else I was able to track down and it's going perfectly. I'm marking it as solved.
      My System SpecsSystem Spec

  7. #7


    Posts : 660
    windows 8.1


    Quote Originally Posted by OoTMaestro View Post
    I just went two days consecutively without any crashes and am ecstatic, thank you guys very much. I wasn't able to fine the "lma.exe" that was mentioned earlier but everything else I was able to track down and it's going perfectly. I'm marking it as solved.
    The lma.exe belongs to the intel management engine interface and after updating the Driver Intel Management Engine Interface it seams now windows 8.1 compatible, so no need to uninstall it.

    Thanks for the reply.
      My System SpecsSystem Spec

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