Windows 8 and 8.1 Forums

Windows 8 Blue screen nvlddmkm.sys and kernel_security

  1. #1

    Posts : 1
    Windows 8 64-bit

    Windows 8 Blue screen nvlddmkm.sys and kernel_security

    Hi ever since i upgraded my pc to a i7 4770k i have been getting these 2 blue screens telling me the issue is either nvlddmkm.sys or KERNEL_SECURITY

    Heres my SF

      My System SpecsSystem Spec

  2. #2

    I find this support on blue screen: Pin by Lily Cather on Fix Computer | Pinterest
    Hope it helps you!
      My System SpecsSystem Spec

  3. #3

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Only 140 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all). The WER section of MSINFO32 shows many, many Windows Update failures.

    The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's. Please follow the workaround instructions here:
    First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
    Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it. Select "Stop"
    Right click on it again and this time select "Properties"
    In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window

    Next, open Task Manager (right click on TaskBar and select "Task Manager")
    Click on the "More details" dropdown (if present)
    Click on the "Startup" tab
    Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"
    There may also be an Install Shield (with the Killer gaming K next to it), if so Right click on it and select "Disable"
    Finally, restart the system in order for the changes to take affect.
    At times the Killer Network Manager will continue to load. If so, it's usually listed in the MSINFO32...Software Environment...Startup Programs section. If it is, please try this:
    It may be that the instructions aren't stopping everything.
    In some cases, there's a program running out of the Program Files/Program Files (x86) directory.
    "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" (NOTE: killer~1.exe is most likely killernetmanager.exe)
    In other cases, there's a program running out of c:\windows\installer\{7364c716-1212-4eae-b0c9-a31d1e797bf8}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe (the long string of letters and numbers may change)

    Here's some things to try
    1) Please see if there are any entries in the Startup tab of Task Manager that are related to Qualcomm/Atheros/Killer Network Manager (and NOT the card itself) and disable them (please let us know what you find) Be careful as the wrong selection can disable the network card.
    2) Check in "msconfig" for any entries that aren't in the Startup tab of Task Manager. Let us know if you find any Qualcomm/Atheros/Killer entries there (we'll disable them differently if they are there).
    3) Locate the "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is actually a filename that starts with killer and ends with .exe) There will be an error in event viewer, but it'll stop the bugger from loading.
    4) Locate the "c:\windows\installer\{7364c716-1212-4eae-b0c9-a31d1e797bf8}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe" entry and rename the last .exe to .BAD

    Just FYI - here are the MSI workaround instructions: MSI USA
    These devices have problems in Device Manager:
    Teredo Tunneling Pseudo-Interface ROOT\*TEREDO\0000 This device cannot start.

    SM Bus Controller PCI\VEN_8086&DEV_8C22&SUBSYS_78211462&REV_05\3&11583659&0&FB The drivers for this device are not installed.

    NVIDIA Virtual Audio Device (Wave Extensible) (WDM) ROOT\UNNAMED_DEVICE\0000 This device is disabled.
    NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0018&SUBSYS_10DE0101&REV_1001\5&319A329F&0&0001 This device is disabled.
    NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0018&SUBSYS_10DE0101&REV_1001\5&319A329F&0&0101 This device is disabled.
    NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0018&SUBSYS_10DE0101&REV_1001\5&319A329F&0&0201 This device is disabled.
    NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0018&SUBSYS_10DE0101&REV_1001\5&319A329F&0&0301 This device is disabled.
    1) Uninstall the Teredo device (right click on it and select "Uninstall") Reboot and see if it comes back
    2) SMBus Controller - Install the Intel chipset drivers for your system. Check to see that it's been fixed in Device Manager
    3) nVidia audio devices (you have 5 of them). If you intend to keep them deleted, uninstall all of them and reboot. It's likely that one will come back - disable that one (presuming that you have another audio device and that you want to disable this one)

    There is only one memory dump in the uploaded reports and it's partially corrupted.
    Please start with these free diagnostics: Initial Hardware Diagnostics - and move onto Additional Hardware Diagnostics if all those pass.

    Also, if the BSOD's continue after the performing the fixes above, please run Driver Verifier according to these instructions: Driver Verifier Settings

    Here's the results of the debugging (nothing needs to be done with it):
    The following is for informational purposes only.
    **************************Sun Mar 16 07:49:17.992 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\031614-48687-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:3 days 6:44:56.100
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck 3B, {c0000005, fffff88004892709, fffff88009cd66b0, 0}
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff88004892709, Address of the instruction which caused the bugcheck
    Arg3: fffff88009cd66b0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    3rd Party Drivers:
    The following is for information purposes only.
      My System SpecsSystem Spec

Windows 8 Blue screen nvlddmkm.sys and kernel_security
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