BSOD Interrupt Execption Not Handled - ntoskrnl.exe

cptdeftone · Mar 16, 2014

Get multiple BSOD's everyday.
Interrupt Exception Not Handled
KMODE Exception Not Handled
Unexpected Kernel Mode Trap
System Service Exception

All of them result in a file called ntoskrnl.exe being highlighted in BlueScreenView
Other files highlighted in KMODE Dump were athw8x.sys, Ndu.sys, and NETIO.sys

Don't know where to begin. Please help.
Thanks,
Michael

usasma · Mar 18, 2014

Please rerun the data collection app again and let it run for at least 15 minutes (or until the app itself tells you that it's done).
The upload doesn't contain all the reports that I need to perform a complete analysis.

There may be a hardware problem here - please run these free diagnostics: Initial Hardware Diagnostics

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
CyberLink Virtual Device Driver
http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sun Mar 16 11:24:12.321 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\031614-73875-01.dmp]
Windows 8 Kernel Version 9600 MP (2 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]0 days 19:05:25.072[/B]
*** WARNING: Unable to verify timestamp for amd_sata.sys
*** ERROR: Module load completed but symbols could not be loaded for amd_sata.sys
Probably caused by :[B]amd_sata.sys ( amd_sata+6407 )[/B]
BugCheck [B]3D, {fffff802626302b0, 0, 0, fffff80260d6e976}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]INTERRUPT_EXCEPTION_NOT_HANDLED (3d)[/url]
Arguments: 
Arg1: fffff802626302b0
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: fffff80260d6e976
BUGCHECK_STR:  0x3D
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x3D_amd_sata+6407[/B]
  BIOS Version                  P07ABF
  BIOS Release Date             07/04/2013
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  355V4C/356V4C/3445VC/3545VC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar 15 16:18:20.713 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\031514-68203-01.dmp]
Windows 8 Kernel Version 9600 MP (2 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]0 days 0:43:39.464[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]ntkrnlmp.exe ( nt!KeResumeClockTimerFromIdle+cc )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff8012ecd6a3c, 0, 22}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8012ecd6a3c, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000022, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1E_c0000005_R_nt!KeResumeClockTimerFromIdle[/B]
  BIOS Version                  P07ABF
  BIOS Release Date             07/04/2013
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  355V4C/356V4C/3445VC/3545VC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar 15 15:04:03.171 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\031514-86781-01.dmp]
Windows 8 Kernel Version 9600 MP (2 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]1 days 22:57:16.923[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 )[/B]
BugCheck [B]7F, {8, ffffd00020508030, 1fc90, fffff80200164180}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]UNEXPECTED_KERNEL_MODE_TRAP (7f)[/url]
Arguments: 
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: ffffd00020508030
Arg3: 000000000001fc90
Arg4: fffff80200164180
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  vlc.exe
FAILURE_BUCKET_ID: [B]0x7f_8_nt!KiDoubleFaultAbort[/B]
  BIOS Version                  P07ABF
  BIOS Release Date             07/04/2013
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  355V4C/356V4C/3445VC/3545VC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Mar 13 16:06:04.633 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\031314-74703-01.dmp]
Windows 8 Kernel Version 9600 MP (2 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]4 days 16:47:07.385[/B]
*** ERROR: Module load completed but symbols could not be loaded for luafv.sys
Probably caused by :[B]hardware ( luafv+d7f1 )[/B]
BugCheck [B]3B, {c0000005, fffff8009e167371, ffffd0002a292600, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8009e167371, Address of the instruction which caused the bugcheck
Arg3: ffffd0002a292600, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  OIS.EXE
FAILURE_BUCKET_ID: [B]IP_MISALIGNED[/B]
  BIOS Version                  P07ABF
  BIOS Release Date             07/04/2013
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  355V4C/356V4C/3445VC/3545VC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sun Mar 16 11:24:12.321 2014 (UTC - 4:00)**************************
[COLOR=RED][B]CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
ccSetx64.sys                Fri May 25 15:34:57 2012 (4FBFDEE1)
amdkmpfd.sys                Mon Jul  9 21:49:35 2012 (4FFB8A2F)
RadioHIDMini.sys            Fri Jul 27 07:57:08 2012 (50128214)
RTKVHD64.sys                Fri Aug 10 06:03:49 2012 (5024DC85)
usbfilter.sys               Tue Aug 28 21:27:12 2012 (503D6FF0)
SynTP.sys                   Tue Oct 16 20:40:58 2012 (507DFE9A)
btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
athw8x.sys                  Thu Jan 17 04:15:39 2013 (50F7C13B)
btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
appexDrv.sys                Wed Apr 10 15:55:54 2013 (5165C3CA)
btath_hid.sys               Thu Apr 18 01:26:42 2013 (516F8412)
Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
btath_rcp.sys               Fri Jun 21 05:11:54 2013 (51C418DA)
AtihdWB6.sys                Sat Jun 22 22:19:48 2013 (51C65B44)
avgmfx64.sys                Sun Jun 30 19:28:29 2013 (51D0BF1D)
avgwfpa.sys                 Wed Jul 17 19:45:08 2013 (51E72C84)
avgldx64.sys                Fri Jul 19 19:33:11 2013 (51E9CCB7)
avgloga.sys                 Fri Jul 19 19:33:16 2013 (51E9CCBC)
avgidsha.sys                Fri Jul 19 19:33:32 2013 (51E9CCCC)
amd_sata.sys                Tue Jul 23 04:06:27 2013 (51EE3983)
amd_xata.sys                Tue Jul 23 04:06:39 2013 (51EE398F)
btath_flt.sys               Thu Aug 22 23:46:29 2013 (5216DB15)
btath_avdt.sys              Wed Sep 18 04:42:14 2013 (52396766)
btfilter.sys                Wed Sep 18 04:42:54 2013 (5239678E)
btath_a2dp.sys              Wed Sep 18 04:45:01 2013 (5239680D)
atikmpag.sys                Wed Sep 18 17:04:24 2013 (523A1558)
atikmdag.sys                Wed Sep 18 18:31:53 2013 (523A29D9)
avgrkx64.sys                Tue Oct 22 18:47:06 2013 (5267006A)
avgidsdrivera.sys           Sun Nov 24 19:32:07 2013 (52929A87)
[/font]

BSOD Interrupt Execption Not Handled - ntoskrnl.exe

cptdeftone

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usasma

Mr. Cranky Pants

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