Windows 8 and 8.1 Forums


VIDEO_TDR_FAILURE with Windows 8.1 !

  1. #1


    Posts : 26
    Windows 8

    VIDEO_TDR_FAILURE with Windows 8.1 !


    Hopefully i am not on the wrong section of this forum !

    So, I have Nvidia GeForce GT 740M Graphics card and when trying to play it i got a little message "Graphic card stopped responding and recovered" (Not sure if those were the exact words) and then i have to close BF3 from task manager. I try to get in again and it says the same thing and suddenly after that i get a message from windows that it has encountered an error VIDEO_TDR_FAILURE and reboots.

    Is there a solution for this problem ? The game worked perfectly 1 day earlier and no problems were with graphics card.

    I do have upgraded my drivers to the latest ones (335.23). After the reboot were done and i got back to my deskopt, i noticed that my nvidia graphics card dont show up. I started the program GeForce Experience and it says "Unfortunately GeForce experience cant recognise any drivers for this PC". When i manually reboot again Nvidia shows up and GeForce experience works again. Is the problem at my graphics driver, on my Windows 8.1 or at my BF3 ? Is this fixable ?

    I would really appreciate helful answers since im not a wizard with computers.

    (My computer is only couple days old, if it has anything to do with anything)

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I wonder if there's a hardware problem with your graphics card. Do you have another that you could test with?
    If the system is under warranty, have it checked by their technicians to see if it's a hardware problem.

    Where did you update your drivers from? Please provide a link.
    I suggest updating drivers directly from the nVidia website: Visual Computing Leadership from NVIDIA

    Even though you haven't related that you're having BSOD's, please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.
      My System SpecsSystem Spec

  3. #3


    Posts : 26
    Windows 8


    Did some research and yes, i had BSOD.

    NVIDIA DRIVERS GeForce 335.23 Driver WHQL I upgraded my drivers from there.

    After i rebooted my computer manually it doesnt recognise my drivers... It did last time this happens but now it wont. You asked me to send some information of my BSOD but is there any way you could help me without doing that ? If its impossible, i will do that.

    Here is an picture of that BSOD.

    When i go to my control panel and see my programs it shows that i still have that nvidia grahpics driver installed but yet my geforce experience can't recognise it and i have to use my integrated Intel HD Graphics 4000 which is good, but not for gaming.
    I also have seen many other people getting this and its pretty common so i doubt that its a problem in my hardware (not sure though).

    Hopefully you can help me somehow.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!
      My System SpecsSystem Spec

  5. #5


    Posts : 1
    win 8.1


    Quote Originally Posted by Jaakobstad View Post
    Hopefully i am not on the wrong section of this forum !

    So, I have Nvidia GeForce GT 740M Graphics card and when trying to play it i got a little message "Graphic card stopped responding and recovered" (Not sure if those were the exact words) and then i have to close BF3 from task manager. I try to get in again and it says the same thing and suddenly after that i get a message from windows that it has encountered an error VIDEO_TDR_FAILURE and reboots.

    Is there a solution for this problem ? The game worked perfectly 1 day earlier and no problems were with graphics card.

    I do have upgraded my drivers to the latest ones (335.23). After the reboot were done and i got back to my deskopt, i noticed that my nvidia graphics card dont show up. I started the program GeForce Experience and it says "Unfortunately GeForce experience cant recognise any drivers for this PC". When i manually reboot again Nvidia shows up and GeForce experience works again. Is the problem at my graphics driver, on my Windows 8.1 or at my BF3 ? Is this fixable ?

    I would really appreciate helful answers since im not a wizard with computers.

    (My computer is only couple days old, if it has anything to do with anything)
    For me, this is completely the same configuration Ge740M / Win 8.1, and it is the same problem !!!
      My System SpecsSystem Spec

VIDEO_TDR_FAILURE with Windows 8.1 !
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