Windows 8 and 8.1 Forums

BSoD Kernel Check

  1. #1

    Posts : 66
    Windows 8.1

    BSoD Kernel Check

    I haven't blue screened in the longest of times but once again I have Blue Screened.

    I recently re-installed AVG, however it is the 2014 version which says it supports Windows 8.1

    Below is a log I gathered for you guys.

    The only thing I was doing when it happened was talking on TeamSpeak

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    You have an A: drive (it's your Western Digital Passport drive). How did you get it to be recognized as A: ?

    The STOP 0x139 error is a possible result of malware. As such it's suggested that you perform and independent anti-malware scan (in case your current protection has been compromised). Here's a list of some free scanners: Free Online AntiMalware Resources

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link:
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

    Please also uninstall the Western Digital software - it's drivers date from 2008 and are known to cause BSOD's on some Windows systems.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    vrtaucbl.sys Mon Feb 15 12:07:10 2010 (4B797F3E)
    Virtual Audio Cable (WDM)

    pbfilter.sys Sat Nov 6 22:23:54 2010 (4CD60DBA)

    I would also check the list below for any drivers dated before the release of Win8.1 (October of 2013) and ensure that these programs are compatible w/Win8.1. If uncertain, install a fresh copy of a version that you know is compatible with Win8.1

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

    The following is for informational purposes only.
    **************************Thu Mar 13 22:36:09.888 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\031314-42390-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 10:52:11.638
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff8007f9f1650, fffff8007f9f15a8, 0}
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8007f9f1650, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8007f9f15a8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
      BIOS Version                  4.6.4
      BIOS Release Date             02/02/2012
      Manufacturer                  BIOSTAR Group
      Product Name                  TA970XE
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Thu Mar 13 22:36:09.888 2014 (UTC - 4:00)**************************
    wdcsam64.sys                Wed Apr 16 04:39:08 2008 (4805BB2C)
    vrtaucbl.sys                Mon Feb 15 12:07:10 2010 (4B797F3E)
    pbfilter.sys                Sat Nov  6 22:23:54 2010 (4CD60DBA)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    mbam.sys                    Thu Feb 28 15:33:07 2013 (512FBF03)
    ElbyCDIO.sys                Mon Mar  4 04:21:51 2013 (513467AF)
    ArcCtrl.sys                 Mon Mar 18 22:54:44 2013 (5147D374)
    AnyDVD.sys                  Thu Apr 25 09:44:29 2013 (5179333D)
    Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
    dtsoftbus01.sys             Thu Jun 20 03:22:51 2013 (51C2ADCB)
    avgrkx64.sys                Mon Sep  9 18:42:59 2013 (522E4EF3)
    avgfwd6a.sys                Thu Sep 26 03:44:43 2013 (5243E5EB)
    avgmfx64.sys                Mon Sep 30 18:49:53 2013 (524A0011)
    hmd.sys                     Tue Oct  1 07:04:28 2013 (524AAC3C)
    avgwfpa.sys                 Mon Oct 21 16:28:13 2013 (52658E5D)
    avgloga.sys                 Thu Oct 31 17:49:41 2013 (5272D075)
    avgldx64.sys                Thu Oct 31 18:00:14 2013 (5272D2EE)
    AODDriver2.sys              Mon Nov  4 14:47:26 2013 (5277F9CE)
    avgdiska.sys                Mon Nov 25 15:47:16 2013 (5293B754)
    avgidsdrivera.sys           Mon Nov 25 15:47:17 2013 (5293B755)
    avgidsha.sys                Mon Nov 25 15:47:18 2013 (5293B756)
    AMDACPKSL.SYS               Thu Dec 19 22:16:21 2013 (52B3B685)
    AtihdWB6.sys                Thu Dec 19 22:16:38 2013 (52B3B696)
    avgtpx64.sys                Tue Jan 14 09:48:00 2014 (52D54E20)
    atikmpag.sys                Fri Jan 31 14:28:51 2014 (52EBF973)
    atikmdag.sys                Fri Jan 31 15:24:44 2014 (52EC068C)
    ArcCtrl.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    hmd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

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