Windows 8 and 8.1 Forums


BSOD irql_not_less_or_equal error

  1. #11


    You can check the latest version of the video drivers by looking at the drivers for the display adapter in Device Manager.
    Ah I thought you meant device manag​er , my bad.



    I ch
    ecked the site, how can I tell if I already got the latest versions or not?

    Software & driver downloads HP ENVY Sleekbook 6-1129wm | HP® Support

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  2. #12


    Posts : 660
    windows 8.1


    The latest version 1.10 on website is from 12-12-12

    Your driver is from 8-8-2012 found via your driverslist amdkmdag.sys
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  3. #13


    Quote Originally Posted by lifetec View Post
    The latest version 1.10 on website is from 12-12-12

    Your driver is from 8-8-2012 found via your driverslist amdkmdag.sys

    So do I uninstall the original one then install it, or just install it? Sorry never updated it before so not 100% sure
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  4. #14


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Usually, when dealing with driver problems, it's best to uninstall the old version first (in case of corruption)
    Then install a freshly downloaded copy.

    Should you decide to check the versions again, be advised that the date of the download won't necessarily match the date of the driver. Version numbers are the determining number here - but we don't have good information about them.

    You can see current video driver versions in the dxdiag.txt report - but that may just make things more confusing.
    An in-depth discussion of versioning is beyond the scope of this topic (and I'm not sure that I am able to explain it sufficiently myself).
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  5. #15


    So should I uninstall it in Device manager, then install the 12-12-12 one?
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  6. #16


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Uninstall from Control Panel...Programs and Features
    Then check Device Manager - and if needed, uninstall from there.

    Then install the 12-12-12 one
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