BSOD irql_not_less_or_equal error

Jcwisgod

New Member
Member
Messages
265
Location
USA
My computer just recently got an "BSOD irql_not_less_or_equal", how can I fix it or determine the cause of it? Also when I restarted my computer, it just appeared as an black screen and took 10-15 minutes to load, not sure if that had anything to do with the BSOD error or not
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Ultrabook
    CPU
    2.6 GHz Core i5-3317U
    Memory
    8 gb DDR3 Ram
    Screen Resolution
    1366 x 768
    Hard Drives
    320gb HDD, 120gb SSD
    Keyboard
    Backlight Island Style Keyboard
    Mouse
    Trackpad
    Internet Speed
    18 MB/S DL Speed
    Browser
    Opera
    Antivirus
    Avast/Malwarebytes

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Hi uploading zip file right now
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Ultrabook
    CPU
    2.6 GHz Core i5-3317U
    Memory
    8 gb DDR3 Ram
    Screen Resolution
    1366 x 768
    Hard Drives
    320gb HDD, 120gb SSD
    Keyboard
    Backlight Island Style Keyboard
    Mouse
    Trackpad
    Internet Speed
    18 MB/S DL Speed
    Browser
    Opera
    Antivirus
    Avast/Malwarebytes
You have not updated to Win8.1 - is there any particular reason for this?

Only 135 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

This device is disabled:
HP Truevision HD USB\VID_064E&PID_C336&MI_00\6&339E702A&0&0000 This device is disabled.
Is this deliberate? If so, why? Please update it's drivers to the latest available Win8 version.

Lot's of Live Kernel Events and lot's of STOP 0x141 errors in the WER section of MSINFO32.
Please try the steps here: Video TDR Timeout - 0x116 + 0x117 - Sysnative Forums

Also, Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

tapoas.sys Sun Jul 11 20:31:59 2010 (4C3A627F)
OpenVPN Virtual Network Driver
http://www.carrona.org/drivers/driver.php?id=tapoas.sys

LV_TrackerX64.sys Tue Dec 20 11:17:58 2011 (4EF0B536)
HP Autonomy LiveVault FS Change Tracker driver
LV_TrackerX64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

For further assistance with the drivers, please provide the exact model number of your HP Envy SleekBook 6 system

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Wed Mar 12 21:31:12.452 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\031214-28875-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:14:20.307[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiPageFault+260 )[/B]
BugCheck [B]A, {0, 2, 0, fffff801edab1db3}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff801edab1db3, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  aswMBR.exexe
FAILURE_BUCKET_ID: [B]AV_nt!KiPageFault[/B]
  BIOS Version                  F.15
  BIOS Release Date             01/22/2013
  Manufacturer                  Hewlett-Packard
  Product Name                  HP ENVY Sleekbook 6 PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Wed Mar 12 21:31:12.452 2014 (UTC - 4:00)**************************
[COLOR=RED][B]tapoas.sys                   Sun Jul 11 20:31:59 2010 (4C3A627F)[/B][/COLOR]
[COLOR=RED][B]LV_TrackerX64.sys            Tue Dec 20 11:17:58 2011 (4EF0B536)[/B][/COLOR]
BtAudioBus.sys               Thu Jun 14 23:17:09 2012 (4FDAA935)
appexDrv.sys                 Sun Jun 17 01:00:54 2012 (4FDD6486)
usbfilter.sys                Tue Jun 19 07:07:40 2012 (4FE05D7C)
AtihdW86.sys                 Tue Jul 17 03:34:09 2012 (50051571)
stwrt64.sys                  Sat Jul 21 09:36:42 2012 (500AB06A)
amd_sata.sys                 Mon Jul 23 14:34:48 2012 (500D9948)
amd_xata.sys                 Mon Jul 23 14:34:52 2012 (500D994C)
RtsBaStor.sys                Mon Jul 30 02:08:03 2012 (501624C3)
Rt630x64.sys                 Mon Jul 30 12:03:12 2012 (5016B040)
atikmpag.sys                 Wed Aug  8 09:48:21 2012 (50226E25)
atikmdag.sys                 Wed Aug  8 10:32:04 2012 (50227864)
SynTP.sys                    Fri Aug 24 19:20:26 2012 (50380C3A)
WirelessButtonDriver64.sys   Wed Aug 29 23:11:29 2012 (503ED9E1)
hpdskflt.sys                 Mon Sep 24 11:31:14 2012 (50607CC2)
Accelerometer.sys            Mon Sep 24 11:31:45 2012 (50607CE1)
mbam.sys                     Thu Feb 28 15:33:07 2013 (512FBF03)
aswMBR.sys                   Thu Mar  7 04:51:08 2013 (5138630C)
mbae64.sys                   Wed Mar 13 10:26:23 2013 (51408C8F)
avgdiska.sys                 Thu Aug  1 10:06:06 2013 (51FA6B4E)
tap0901.sys                  Thu Aug 22 08:40:01 2013 (521606A1)
netr28x.sys                  Tue Nov 26 03:32:08 2013 (52945C88)
rtbth.sys                    Thu Nov 28 22:13:06 2013 (52980642)
SbieDrv.sys                  Fri Jan 17 14:00:36 2014 (52D97DD4)
[/font]
http://www.carrona.org/drivers/driver.php?id=tapoas.sys
LV_TrackerX64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=BtAudioBus.sys
http://www.carrona.org/drivers/driver.php?id=appexDrv.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
http://www.carrona.org/drivers/driver.php?id=stwrt64.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=WirelessButtonDriver64.sys
http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys
http://www.carrona.org/drivers/driver.php?id=Accelerometer.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=aswMBR.sys
mbae64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=netr28x.sys
rtbth.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=SbieDrv.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Yes, some of the software I have is not compatible with 8.1 quite yet. Could it be that I don't have 160 because I only install the reccommended/critical ones and not the optional ones? I checked every driver in device manager for updates, and it says windows has determined they are up to date. Also I got a couple VPN programs on my computer, not sure which may be outdated but checking each one right now. I haven't had the BSOD but one time, could it of just been an one time thing?


View attachment 39651 Which would be the OpenVPN driver that is outdated?[h=1][/h][h=1][/h][h=1][/h]
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Ultrabook
    CPU
    2.6 GHz Core i5-3317U
    Memory
    8 gb DDR3 Ram
    Screen Resolution
    1366 x 768
    Hard Drives
    320gb HDD, 120gb SSD
    Keyboard
    Backlight Island Style Keyboard
    Mouse
    Trackpad
    Internet Speed
    18 MB/S DL Speed
    Browser
    Opera
    Antivirus
    Avast/Malwarebytes
Checking for updates in Device Manager only checks Windows/Microsoft update. Not all manufacturer's provide drivers for this, so the results aren't fully accurate.

The Admin Event Viewer log is full of network errors - mostly DNS issues and chrome.exe crashes.

The VPN driver would be the one that you've instructed to use one of those devices.
It's the VPN program that needs updating in this case.

You'll still need to ensure that the wired and wireless drivers are Win8.1 compatible.

This is in addition to the video checks that I suggested earlier.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Alright, checking individual sites for driver updates also. Is there anything I can do about DNS or chrome.exe crashes? I believe I found the VPN software that needs updated. I looked up LV_TrackerX64.sys and it says it's related to Autnonomy Connected Backup, since that came on my laptop when I bought it, and now the trial is up, should I just uninstall it? I checked ATI's site for updates for the "video checks" and I think mines up to date, not 100% sure.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Ultrabook
    CPU
    2.6 GHz Core i5-3317U
    Memory
    8 gb DDR3 Ram
    Screen Resolution
    1366 x 768
    Hard Drives
    320gb HDD, 120gb SSD
    Keyboard
    Backlight Island Style Keyboard
    Mouse
    Trackpad
    Internet Speed
    18 MB/S DL Speed
    Browser
    Opera
    Antivirus
    Avast/Malwarebytes
Uninstall the Autonomy stuff.

DNS issues (and, most likely the chrome issues) is due to something wrong with the network connections
Most likely it's related to the VPN software
The way to test is to remove the VPN software and see if the problems continue.

If they don't continue, then install a freshly downloaded copy of the latest, Win8 compatible version of the VPN software

You can check the latest version of the video drivers by looking at the drivers for the display adapter in Device Manager.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Going to uninstall a lot of this bloatware that came on this laptop, I should've when I got it. Alright how can I check if the problems are still existing? The driver appears up to date: View attachment 39710
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Ultrabook
    CPU
    2.6 GHz Core i5-3317U
    Memory
    8 gb DDR3 Ram
    Screen Resolution
    1366 x 768
    Hard Drives
    320gb HDD, 120gb SSD
    Keyboard
    Backlight Island Style Keyboard
    Mouse
    Trackpad
    Internet Speed
    18 MB/S DL Speed
    Browser
    Opera
    Antivirus
    Avast/Malwarebytes
Don'e use the in-built Windows functions to check for updates.
They only check Windows/Microsoft Update - and not all manufacturer's provide updated/timely driver updates there.

Check laptop video drivers at the laptop manufacturer's website.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Ultrabook
    CPU
    2.6 GHz Core i5-3317U
    Memory
    8 gb DDR3 Ram
    Screen Resolution
    1366 x 768
    Hard Drives
    320gb HDD, 120gb SSD
    Keyboard
    Backlight Island Style Keyboard
    Mouse
    Trackpad
    Internet Speed
    18 MB/S DL Speed
    Browser
    Opera
    Antivirus
    Avast/Malwarebytes
The latest version 1.10 on website is from 12-12-12

Your driver is from 8-8-2012 found via your driverslist amdkmdag.sys
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
The latest version 1.10 on website is from 12-12-12

Your driver is from 8-8-2012 found via your driverslist amdkmdag.sys


So do I uninstall the original one then install it, or just install it? Sorry never updated it before so not 100% sure
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Ultrabook
    CPU
    2.6 GHz Core i5-3317U
    Memory
    8 gb DDR3 Ram
    Screen Resolution
    1366 x 768
    Hard Drives
    320gb HDD, 120gb SSD
    Keyboard
    Backlight Island Style Keyboard
    Mouse
    Trackpad
    Internet Speed
    18 MB/S DL Speed
    Browser
    Opera
    Antivirus
    Avast/Malwarebytes
Usually, when dealing with driver problems, it's best to uninstall the old version first (in case of corruption)
Then install a freshly downloaded copy.

Should you decide to check the versions again, be advised that the date of the download won't necessarily match the date of the driver. Version numbers are the determining number here - but we don't have good information about them.

You can see current video driver versions in the dxdiag.txt report - but that may just make things more confusing.
An in-depth discussion of versioning is beyond the scope of this topic (and I'm not sure that I am able to explain it sufficiently myself).
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
So should I uninstall it in Device manager, then install the 12-12-12 one?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Ultrabook
    CPU
    2.6 GHz Core i5-3317U
    Memory
    8 gb DDR3 Ram
    Screen Resolution
    1366 x 768
    Hard Drives
    320gb HDD, 120gb SSD
    Keyboard
    Backlight Island Style Keyboard
    Mouse
    Trackpad
    Internet Speed
    18 MB/S DL Speed
    Browser
    Opera
    Antivirus
    Avast/Malwarebytes
Uninstall from Control Panel...Programs and Features
Then check Device Manager - and if needed, uninstall from there.

Then install the 12-12-12 one
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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