- Messages
- 102
Hi all,
I have run WhoCrashed program to try and figure out why my computer crashed. I came up with 2 problems, Avast and MS NT Kernel & System:
On Thu 2/13/2014 11:02:08 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021314-112227-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0xCA5C4)
Bugcheck code: 0x19 (0xE, 0xFFFFFFFFA89B5000, 0x0, 0xFFFFFFFFEA239E37)
Error: BAD_POOL_HEADER
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 3/12/2014 6:17:13 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\031214-77548-01.dmp
This was probably caused by the following module: aswsnx.sys (aswSnx+0x4EE27)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFFA7653E27, 0xFFFFFFFFD7C1314C, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\aswsnx.sys
product: avast! Antivirus
company: AVAST Software
description: avast! Virtualization Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsnx.sys (avast! Virtualization Driver, AVAST Software).
Google query: AVAST Software KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
Can anyone tell me how I resolve this, or will it be resolved if I uninstall avast?
Thanks.
I have run WhoCrashed program to try and figure out why my computer crashed. I came up with 2 problems, Avast and MS NT Kernel & System:
On Thu 2/13/2014 11:02:08 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021314-112227-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0xCA5C4)
Bugcheck code: 0x19 (0xE, 0xFFFFFFFFA89B5000, 0x0, 0xFFFFFFFFEA239E37)
Error: BAD_POOL_HEADER
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 3/12/2014 6:17:13 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\031214-77548-01.dmp
This was probably caused by the following module: aswsnx.sys (aswSnx+0x4EE27)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFFA7653E27, 0xFFFFFFFFD7C1314C, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\aswsnx.sys
product: avast! Antivirus
company: AVAST Software
description: avast! Virtualization Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsnx.sys (avast! Virtualization Driver, AVAST Software).
Google query: AVAST Software KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
Can anyone tell me how I resolve this, or will it be resolved if I uninstall avast?
Thanks.
My Computer
System One
-
- OS
- W8.1 x64
- Computer type
- Laptop
- System Manufacturer/Model
- Toshiba Satellite C55T-A5394
- CPU
- i3
- Memory
- 6GB
- Graphics Card(s)
- Intel HD 4000
- Browser
- FF
- Antivirus
- Defender