BSOD after hours of using and then moving the device

hagimostafa

New Member
Messages
47
hello
it is said: [FONT=Segoe UI, Arial]IRQL_NOT_LESS_OR_EQUAL or [FONT=Segoe UI, Arial]DRIVER_IRQL_NOT_LESS_OR_EQUAL
since a few days ago i'm experiencing several serious crashes, BSD and
[/FONT]hung ups! in form of BSD (which dumps are attached), turn off of hard disk, and repetitive sounds from last playing music or games and ... (which i read somewhere its because of memory problem).

almost all of them happen when i use my hp probook 4520s for a few hours and exactly when i move it even smoothly!
[/FONT]i had hp 3d driveguard but i uninstalled it before last crash and also hp mobile data protection sensor from device manager.
whocrashed says its because of some drivers! could anyone help me with exact problematic drivers?
thanks
 

My Computer

System One

  • OS
    win 8
    Computer type
    Laptop
    System Manufacturer/Model
    Hp probook 4520s
    CPU
    Ci 5
    Memory
    4
    Graphics Card(s)
    radeon mobility hd 4500
First check that your memorymodules are well placed, because you say that you get some BSOD when even smoothly moving your laptop. Also check other hardware, loose cables etc.


Your latest BSOD dumpfile from 12-03-14 is probably caused by the CCCenter of your Graphicdriver Radeon mobile HD 4500. Update this one to the latest version. Because your have a HD 4500 ( outdated) you must use the legacy driver Legacy.

If you still get a BSOD (related to CCenter) than uninstal the Catalyst Control Center part and only install the Display driver.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
thanks
for checking memory module and other cables and hardwares do i have to open the device?
 

My Computer

System One

  • OS
    win 8
    Computer type
    Laptop
    System Manufacturer/Model
    Hp probook 4520s
    CPU
    Ci 5
    Memory
    4
    Graphics Card(s)
    radeon mobility hd 4500

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
thank you so much
i updated the graphic driver, there's no BSD anymore but still it hangs up and turns off hard disk or has ram issue (hanging up and playing repetitive noises).
i opened it and checked the ram, i didn't check the hard (i didn't noticed second link until when i closed the device!)
meanwhile i guess the main issue is with the "hp mobile data protection" device, i uninstalled it from device manager and chose to delete driver too, is there anyway to prevent re-installation of it?
 

My Computer

System One

  • OS
    win 8
    Computer type
    Laptop
    System Manufacturer/Model
    Hp probook 4520s
    CPU
    Ci 5
    Memory
    4
    Graphics Card(s)
    radeon mobility hd 4500
Great the BSOD stopped.

Now we must check your hardware for faults.

First check your RAM for faults with Memtest86+how to do see tutorial here RAM - Test with Memtest86+ - Windows 7 Help Forums

Further i noticed that your harddisk is running low on space especially on your E drive only 16 gb free this is less than 5%. See if you can make some free space. Are you running your games and playing your musicfiles from this E drive. With so less free space windows may have problems using its virtual memory.

To test your Hitachi harddisk you can use HGST Windows Drive Fitness Test (WinDFT) download tutorial and program here Downloads | HGST Storage
 
Last edited:

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
meanwhile i guess the main issue is with the "hp mobile data protection" device, i uninstalled it from device manager and chose to delete driver too, is there anyway to prevent re-installation of it?

Hp updated this device with a new version with support for windows 8.1 Drivers, Software and Firmware - HP Support Center
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
i checked the ram with 9 pass i guess it shows no error
screenshot is attached
about drive E you're right, my games and some musics and movies are there, now it has 22gig of free space,
windft didn't detect my hard disk so it wasn't anything in it's main window, i attached crystal disk info smart information which may help


also i attached inside of my devic,
thanks again
 
Last edited:

My Computer

System One

  • OS
    win 8
    Computer type
    Laptop
    System Manufacturer/Model
    Hp probook 4520s
    CPU
    Ci 5
    Memory
    4
    Graphics Card(s)
    radeon mobility hd 4500
at last by uninstalling hp mobile data protection sensor and deleting it's driver files the problem has been resolved.
 

My Computer

System One

  • OS
    win 8
    Computer type
    Laptop
    System Manufacturer/Model
    Hp probook 4520s
    CPU
    Ci 5
    Memory
    4
    Graphics Card(s)
    radeon mobility hd 4500
at last by uninstalling hp mobile data protection sensor and deleting it's driver files the problem has been resolved.

Great after solving the BSOD, you solved the other problem by yourself.
Sad the new version didn't work for you.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
at last by uninstalling hp mobile data protection sensor and deleting it's driver files the problem has been resolved.

Great after solving the BSOD, you solved the other problem by yourself.
Sad the new version didn't work for you.

i couldn't install it because sensor device was already uninstalled so hp app didn't detect any sensor on my laptop for installation.
 

My Computer

System One

  • OS
    win 8
    Computer type
    Laptop
    System Manufacturer/Model
    Hp probook 4520s
    CPU
    Ci 5
    Memory
    4
    Graphics Card(s)
    radeon mobility hd 4500
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