tcengineering
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We have a computer that went BSOD this morning on startup. (Windows 8.1 PRO 64 bit) From what we can tell, nothing has changed since last Tuesday/Wednesday. It was shut down every night and restarted everyday for the last 5 days.
This morning, it starts up through normal boot process, shows Windows 8 icon, we hear the start up tune and then it goes black and then BSOD.
I made a recovery USB stick with another computer running Windows 8.1 PRO 64 bit. The problem computer then boots up the USB and we run the repair options and nothing worked.
We went through the command prompt bootrec /fixmbr and associated steps. No go.
We are getting stuck at what to do and are looking at reinstalling. We have a Windows 8.0 license, so Windows 8.1 upgrade is not refreshable or reinstallable at this point. When I went to reinstall Windows 8.0, of course Windows 8.1 is locked......
Does anyone have some ideas on how to proceed?
We are getting near wits end trying to mess with this computer.
Thanks.
This morning, it starts up through normal boot process, shows Windows 8 icon, we hear the start up tune and then it goes black and then BSOD.
I made a recovery USB stick with another computer running Windows 8.1 PRO 64 bit. The problem computer then boots up the USB and we run the repair options and nothing worked.
We went through the command prompt bootrec /fixmbr and associated steps. No go.
We are getting stuck at what to do and are looking at reinstalling. We have a Windows 8.0 license, so Windows 8.1 upgrade is not refreshable or reinstallable at this point. When I went to reinstall Windows 8.0, of course Windows 8.1 is locked......
Does anyone have some ideas on how to proceed?
We are getting near wits end trying to mess with this computer.
Thanks.
My Computer
System One
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- OS
- tc_engineering