Windows 8 and 8.1 Forums

Random BSOD on fresh install

  1. #1

    Posts : 5
    Windows 8

    Random BSOD on fresh install

    Just reinstalled windows 8 on my desktop and started to receive random bsod.
    Oh and Yes I know windows 8.1 is out. I downgraded due to BSOD issues on that version also. Yes I also know my windows 8 is out dated. I understand I should update but that's the least of my concerns right now.
    I already had 1 ram card fail on me a couple months back. But I didn't recognize this blue screen error.

    EDIT: I was reading this guys post BSOD Critical Process Died even after complete reinstall and his issue is exactly like I am having. My computer would just completely freeze while playing games or watching videos online.

    EDIT (Again): I Just tried to run Memtest86+ and something strange happened. So here's what I did. First I download the Memtest86+ USB Installer. Turned off my computer and put my other 2 rams cards back in (I was testing one at a time). Started up my computer (HP) and press ESC to go into the boot menu and the computer just froze on that screen. It wouldn't do anything. So I turned the computer off and tried another option F10 I think it was. The computer froze again. I repeated this process for all boot options on my PC and each time the computer froze on the startup screen. Any idea why this would happen?
    Last edited by RusselAD; 10 Mar 2014 at 00:55.

      My System SpecsSystem Spec

  2. #2

    Posts : 22,564
    64-bit Windows 10

    Hello Russel, and welcome to Eight Forums.

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by afterwards to further help.
      My System SpecsSystem Spec

  3. #3

    Posts : 5
    Windows 8

    Quote Originally Posted by Brink View Post
    Hello Russel, and welcome to Eight Forums.

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by afterwards to further help.

    I actually just read that post and about to edit my post
      My System SpecsSystem Spec

  4. #4

    Posts : 5,139
    Win8.1Pro - Finally!!!

    No idea about the MemTest paragraph.
    Did you ever get to run MemTest? Was it run from the USB

    Only 108 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    I do not recommend using wireless USB network devices. Especially in Win7/Win8/8.1 systems.
    These wireless USB devices have many issues with Win7 and later - using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win7/Win8/8.1 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    It should be noted that these types of errors have been markedly less frequent over the last several months. It suggests to me that there may have been advances recently that increased the reliability of these devices (and, FWIW, my son is using one now for gaming and it works just fine for him).

    Why are you using the Wireless USB device when you have a wireless card already in the system?

    Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Ensure that your system/motherboard are certified to be Win8/8.1 compatible. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    The lone memory dump seems to blame video. Please be sure to replace your current video drivers with a freshly downloaded copy.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    bcmwlhigh664.sys Tue Apr 19 03:13:08 2011 (4DAD3604)
    Broadcom 802.11 USB Network Adapter Driver

    Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    Realtek PCI/PCIe Adapters

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

    The following is for informational purposes only.
    **************************Sun Mar  9 22:51:23.593 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030914-17596-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:1 days 6:57:10.351
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :Pool_Corruption ( nt!ExDeferredFreePool+4da )
    BugCheck 139, {3, fffff8800c15dfb0, fffff8800c15df08, 0}
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8800c15dfb0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8800c15df08, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    PROCESS_NAME:  Wow-64.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!ExDeferredFreePool
      BIOS Version                  6.04
      BIOS Release Date             09/07/2010
      Manufacturer                  Hewlett-Packard
      Product Name                  p6654y
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Sun Mar  9 22:51:23.593 2014 (UTC - 4:00)**************************
    bcmwlhigh664.sys            Tue Apr 19 03:13:08 2011 (4DAD3604)
    Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    netr28x.sys                 Wed Apr 11 04:25:34 2012 (4F853FFE)
    scmndisp.sys                Mon May 28 03:51:48 2012 (4FC32E94)
    dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
    nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
    nvlddmkm.sys                Thu Dec 19 12:02:52 2013 (52B326BC)
    nvvad64v.sys                Fri Dec 27 11:41:28 2013 (52BDADB8)
      My System SpecsSystem Spec

  5. #5

    Posts : 5
    Windows 8

    I am using a wireless USB and have been since windows 7 because the antenna for the card broke less a week after I bought the computer.
    (The netgear wireless USB already released a windows 8 and 8.1 driver)
    I use a netgear wireless USB and I never even heard of the Broadcom USB until now. I'll just uninstall those 2 you mention I need to update since I don't even use those.
    As for the BIOS I don't think that was the problem since I've been running windows 8 since the preview came out. But I attempted to locate the update for the BIOS and on the HPฎ Official Site | Laptop Computers, Desktops, Printers, Servers, Services and more site my computer model doesn't even have an option for windows 8. Any ideas?
      My System SpecsSystem Spec

  6. #6

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Yes I've got ideas, but you're probably not going to like it.
    Although the system seemed to run properly from the preview on, I'd guess that it isn't Win8/8.1 compatible.
    HP not supporting that OS on this system tends to confirm that.

    As the OS matures, there are changes made to it. And those changes, it appears, have affected your system.
    I would strongly suggest that you get ALL Windows Updates as (IMO) that is most likely to help you.

    Beyond that, I will continue to analyze your reports and make suggestions - but there comes a point where you have to decide if it's a compatibility issue or not. The reason for this is that fixing compatibility issues is likely to be possible - but it will cost you way, way more than a new system (or several new systems) to have the drivers redesigned. And, you'll pay for this up front - even if the driver can't be redesigned for your system.
      My System SpecsSystem Spec

  7. #7

    Posts : 5
    Windows 8

    Well before I did a fresh install I had windows 8.1 with all updates and that was actually the first time I ever seen the BSOD issue I am having now.

    So you're saying I should just buy a new computer? You sure its not part of my computer failing? Sorry asking but I am trying everything in my power to not buy a new computer
      My System SpecsSystem Spec

  8. #8

    Posts : 5,139
    Win8.1Pro - Finally!!!

    No, I'm saying that you should try the stuff suggested here.
    Then, at some point, you'll have to decide if it's worth spending more time on or not.

    I can't tell you when to make that decision, nor can I tell you to spend your own money.
    That's your choice.
    I provide suggestions and, hopefully, you are able to make decisions based on that.

    Finally, this is a judgement call - not a definite conclusion.
    So it's also possible that I may be wrong in my suggestions.
      My System SpecsSystem Spec

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