Windows 8 and 8.1 Forums


BSOD Critical Process Died even after complete reinstall

  1. #11


    Posts : 12
    Windows 8


    Hello and thank you for your response!

    So I started going down the list you gave me, and I should have updated the original post with the attachment you asked for. So I got to the disk testing segment, and stuff happened. I have 3 drives ( 128 SSD, 1TB HDD, + 500GB HDD). I had previously tested the SSD and updated firmware, but never tested the drives. I figured since they were not boot drives and just for storage that they wouldn't cause any serious issues. I figured if they broke I just couldn't access my files. So while running a long test on my 500 GB drive my system hardlocked. I moved on to my 1TB and it passed (which surprised me because it ticks a lot). I did a short test on the 500gb drive with the 1tb's software and it passed, but upon moving back to it's software and trying a short test, it failed.

    And it said: "Quick test on drive 2 did not complete! Status code = 07 (failed read test element), failure checkpoint = 97 (unkown test) SMART self-test did not complete on drive 2!

    Then it puts a red X next to the drive.

    Could this be my issue?

      My System SpecsSystem Spec

  2. #12


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Yep, that's probably it. FWIW - Short tests aren't reliable, the long/extended test is the most reliable.

    To test, disconnect that drive (both power and data cables) - don't forget to unplug the system from the wall and ground yourself before and during your time inside the case.

    FWIW - any malfunctioning piece of equipment can wreak havoc with the rest of the system. Hard drives are known to cause problems all over the system if they're failing.


    Good luck!
      My System SpecsSystem Spec

  3. #13


    Posts : 12
    Windows 8


    So I unplugged the drive and everything was going well for a few days. And just now when I was playing Titanfall I got a Kernal_data_inpage_error. I'll post the new minidump in the original post. So apparently it isn't my hard drive?
      My System SpecsSystem Spec

  4. #14


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Were both cables unplugged (both power and data)?
    Was the data cable unplugged from the motherboard?

    I'm having system problems, so my replies will be a bit short
      My System SpecsSystem Spec

  5. #15


    Posts : 12
    Windows 8


    Yes.
    No, I just now unplugged it from the mobo.

    And oh no, it seems contagious. >< ;P
      My System SpecsSystem Spec

  6. #16


    Posts : 5,139
    Win8.1Pro - Finally!!!


    If you unplugged while the system was still on - this could've caused a problem.
    I hope that all is well with it!
      My System SpecsSystem Spec

  7. #17


    Posts : 12
    Windows 8


    I know better than to do that. ;P Question, do you think it just may be the SATA cable? I've had this drive through like 4 builds now though, and wouldn't be surprised if it's shot.
      My System SpecsSystem Spec

  8. #18


    Posts : 5,139
    Win8.1Pro - Finally!!!


    A bad cable has stumped many a technician (including me).
    Give it a try - it never hurts to have a spare on hand.
      My System SpecsSystem Spec

  9. #19


    Posts : 12
    Windows 8


    Well, without a cable it worked great for about a week. Moments ago, I BSOD'd on the lock screen with another KERNAL_DATA_INPAGE_ERROR.
      My System SpecsSystem Spec

  10. #20


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please zip up and upload the contents of C:\Windows\Minidump with your next post (you may have to copy it to your Desktop in order to zip it up).

    Here's a link to info on the STOP 0x7A error: BSOD Index
    Please note the Usual Causes section up near the top.
    These are most often hardware problems, so please ensure that you have run the entire list of diagnostics here: Hardware Diagnostics
      My System SpecsSystem Spec

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