Windows 8 and 8.1 Forums


Driver Power State Failure on Windows 8.1 - iaStorA.sys

  1. #1


    Ivrea, Italy
    Posts : 13
    Windows 8.1

    Driver Power State Failure on Windows 8.1 - iaStorA.sys


    Hi guys, my name is Filippo.
    I am experiencing a severe problem with my laptop, a pretty new ASUS S550CB. It started two weeks ago and I really cannot figure out what is the cause. The problem is that the laptop is no longer unable to wake up from sleep or hybernation modes. If it goes to sleep, after it wakes up it is able to show the login screen (sometimes) but when you're typing the password it freezes and after a while, a blue screen saying that the computer stopped working due to a Driver Power State Failure is shown. A minidump is saved and the computer is restarted. The whole operation takes a looong time. I also notice that boot times are much longer even when waking up from power off state.


    From an initial investigation, the problem seemed to sit in iaStorA.sys (Intel Rapid Start Technology driver) not handing power modes correctly. So I tried to upgrade it to the latest version, and no luck. I tried to uninstall it, and uninstall also the ExpressCache software that the laptop came with, but no luck.
    I then installed again first IRST latest driver, no luck. I then added ExpressCache on top of it (as stated in ExpressCache install instructions), no luck.

    I do not have a recovery point saved before the problem started to happen (aroud 18 feb). I have tried to uninstall all windows updates received from 15 feb onwards but guess what? No luck as well.

    I am terribly stuck and I hope someone can help me get out of this nightmare. The laptop all of a sudden became almost unusable, sleep and hybernation no longer work at all, and the SDD and IRST were a main driver in my choice of buying ASUS S550CB.

    I attach to this post the outcome of SF Diagnostic Tool run today.

    Thanks in advance for any help you can provide, I cannot figure out what to try more.
    Filippo

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Is there any particular reason that you have Secure Boot turned off?
    Is there any particular reason that your Bluetooth is disabled?

    Where did you get the Intel RST drivers from?
    From the Asus website?
    From the Intel website?
    Which one's did you try?
    Have you run a hard drive diagnostic to see if there's a problem with the hard drive? Here's those that I suggest: Hard Drive Diagnostic Procedure

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.
    Processor may be overclocked!
    Expected Frequency: 2000
    Actual Frequency: 2494
    Overclock Ratio: 1.247

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

    atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
    ATK WMIACPI Utility
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

    AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys

    Please check the list below for any drivers dated prior to the release of Win8.1 (Oct of 2013) and ensure that they are all Win8.1 compatible. In particular, check to ensure that you have the latest, WIn8.1 compatible version of HECIx64.sys (the Intel Management Engine).

    If unable to update the drivers, or if the BSOD's continue after updating these drivers, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Mar  5 13:32:36.595 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030614-159718-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:18:18.430
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00000efb880, fffff80036fc5840, ffffe00005af0b90}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000efb880, Physical Device Object of the stack
    Arg3: fffff80036fc5840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00005af0b90, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar  5 13:11:30.569 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030514-158140-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:08:29.403
    *** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    Probably caused by :iaStorA.sys
    BugCheck 9F, {3, ffffe00000fba060, ffffd000205ed840, ffffe000038a5450}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000fba060, Physical Device Object of the stack
    Arg3: ffffd000205ed840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe000038a5450, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar  5 10:55:27.581 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030514-160515-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:10:15.415
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00000fa7880, fffff80195fdc840, ffffe000073bee10}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000fa7880, Physical Device Object of the stack
    Arg3: fffff80195fdc840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe000073bee10, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Mar  4 10:16:28.595 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030414-160218-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:19:23.429
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00000faa880, ffffd00020c71b90, ffffe000016759f0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000faa880, Physical Device Object of the stack
    Arg3: ffffd00020c71b90, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe000016759f0, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Mar  4 02:24:39.984 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030414-153953-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 2:12:03.820
    *** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    Probably caused by :iaStorA.sys
    BugCheck 9F, {3, ffffe00000f96060, fffff80221bc9840, ffffe00002586390}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000f96060, Physical Device Object of the stack
    Arg3: fffff80221bc9840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00002586390, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Mar  3 13:43:45.586 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030314-157453-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:13:22.421
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00000ffe880, ffffd000205ed840, ffffe00007628c80}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000ffe880, Physical Device Object of the stack
    Arg3: ffffd000205ed840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00007628c80, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Mar  2 13:36:27.597 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030214-163421-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:09:41.431
    *** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    Probably caused by :iaStorA.sys
    BugCheck 9F, {3, ffffe00000fc0500, ffffd000205ed840, ffffe00003263c60}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000fc0500, Physical Device Object of the stack
    Arg3: ffffd000205ed840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00003263c60, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Feb 28 01:36:20.568 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\022814-165031-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 18:08:03.404
    *** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    Probably caused by :iaStorA.sys
    BugCheck 9F, {3, ffffe00000fbb060, ffffd000205f4b90, ffffe0000325f3a0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000fbb060, Physical Device Object of the stack
    Arg3: ffffd000205f4b90, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe0000325f3a0, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Feb 26 14:54:01.012 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\022614-157781-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 1:51:25.846
    *** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    Probably caused by :iaStorA.sys
    BugCheck 9F, {3, ffffe00000fbc7f0, ffffd000205ed840, ffffe00003264470}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000fbc7f0, Physical Device Object of the stack
    Arg3: ffffd000205ed840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00003264470, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Feb 26 12:58:51.602 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\022614-157890-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 10:32:33.441
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00000fb0880, fffff802d81d3840, ffffe000109ef8e0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000fb0880, Physical Device Object of the stack
    Arg3: fffff802d81d3840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe000109ef8e0, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Feb 24 16:18:13.588 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\022414-152906-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:41:30.424
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00000fb0880, ffffd00020572840, ffffe0000723f790}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000fb0880, Physical Device Object of the stack
    Arg3: ffffd00020572840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe0000723f790, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Feb 23 15:22:45.713 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\022314-157218-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 23:47:07.550
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00000fb4880, ffffd000205ed840, ffffe00007fee450}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000fb4880, Physical Device Object of the stack
    Arg3: ffffd000205ed840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00007fee450, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Feb 20 03:06:32.624 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\022014-151031-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 14:43:26.460
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00000fac060, ffffd000205ed840, ffffe00000bf2930}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000fac060, Physical Device Object of the stack
    Arg3: ffffd000205ed840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00000bf2930, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Feb 19 12:20:11.756 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\021914-150953-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 4:35:57.593
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00000fb5880, fffff800819de840, ffffe00001420bd0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000fb5880, Physical Device Object of the stack
    Arg3: fffff800819de840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00001420bd0, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Feb 19 07:41:20.857 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\021914-161250-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 2:39:05.694
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00000fae060, fffff800603de840, ffffe00008f72b70}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000fae060, Physical Device Object of the stack
    Arg3: fffff800603de840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00008f72b70, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Feb 19 04:59:29.674 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\021914-158187-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 11:58:30.510
    *** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    Probably caused by :iaStorA.sys
    BugCheck 9F, {3, ffffe00000fbb720, ffffd000205ed840, ffffe000032674f0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000fbb720, Physical Device Object of the stack
    Arg3: ffffd000205ed840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe000032674f0, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Feb 18 16:57:50.709 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\021814-161890-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 5:17:48.546
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00000f88880, ffffd00020572840, ffffe00008194010}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000f88880, Physical Device Object of the stack
    Arg3: ffffd00020572840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00008194010, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Mar  5 13:32:36.595 2014 (UTC - 5:00)**************************
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
    AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)
    excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
    excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
    AsHIDSwitch64.sys           Wed May 30 22:38:32 2012 (4FC6D9A8)
    RtsBaStor.sys               Wed Jun 13 06:09:02 2012 (4FD866BE)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
    DptfManager.sys             Mon Dec 17 19:07:12 2012 (50CFB3B0)
    DptfDevDram.sys             Mon Dec 17 19:07:45 2012 (50CFB3D1)
    DptfDevGen.sys              Mon Dec 17 19:08:05 2012 (50CFB3E5)
    DptfDevFan.sys              Mon Dec 17 19:08:21 2012 (50CFB3F5)
    DptfDevProc.sys             Mon Dec 17 19:09:51 2012 (50CFB44F)
    AsusTP.sys                  Thu Jan 10 08:29:56 2013 (50EEC254)
    athw8x.sys                  Thu Jan 17 04:15:39 2013 (50F7C13B)
    RTKVHD64.sys                Wed Jan 23 05:56:53 2013 (50FFC1F5)
    npf.sys                     Thu Feb 28 20:31:24 2013 (513004EC)
    Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
    IntelHaxm.sys               Fri Jun 21 03:21:45 2013 (51C3FF09)
    iwdbus.sys                  Wed Jul 24 21:06:12 2013 (51F07A04)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    nvlddmkm.sys                Thu Aug 29 17:39:12 2013 (521FBF80)
    nvpciflt.sys                Thu Aug 29 17:39:37 2013 (521FBF99)
    avgrkx64.sys                Mon Sep  9 18:42:59 2013 (522E4EF3)
    igdkmd64.sys                Mon Sep 16 20:08:54 2013 (52379D96)
    avgmfx64.sys                Mon Sep 30 18:49:53 2013 (524A0011)
    avgwfpa.sys                 Mon Oct 21 16:28:13 2013 (52658E5D)
    dump_iaStorA.sys            Mon Oct 28 17:15:26 2013 (526ED3EE)
    iaStorA.sys                 Mon Oct 28 17:15:26 2013 (526ED3EE)
    avgloga.sys                 Thu Oct 31 17:49:41 2013 (5272D075)
    avgldx64.sys                Thu Oct 31 18:00:14 2013 (5272D2EE)
    avgdiska.sys                Mon Nov 25 15:47:16 2013 (5293B754)
    avgidsdrivera.sys           Mon Nov 25 15:47:17 2013 (5293B755)
    avgidsha.sys                Mon Nov 25 15:47:18 2013 (5293B756)
    VBoxNetAdp.sys              Wed Dec 18 11:13:29 2013 (52B1C9A9)
    VBoxNetFlt.sys              Wed Dec 18 11:13:29 2013 (52B1C9A9)
    VBoxUSBMon.sys              Wed Dec 18 11:13:29 2013 (52B1C9A9)
    VBoxDrv.sys                 Wed Dec 18 11:19:08 2013 (52B1CAFC)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar  5 10:55:27.581 2014 (UTC - 5:00)**************************
    dump_iaStorA.sys            Mon Nov 19 15:09:40 2012 (50AA9204)
    hiber_iaStorA.sys           Mon Nov 19 15:09:40 2012 (50AA9204)
    iaStorA.sys                 Mon Nov 19 15:09:40 2012 (50AA9204)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Mar  4 10:16:28.595 2014 (UTC - 5:00)**************************
    hiber_iaStorA.sys           Mon Oct 28 17:15:26 2013 (526ED3EE)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Mar  4 02:24:39.984 2014 (UTC - 5:00)**************************
    dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Mar  3 13:43:45.586 2014 (UTC - 5:00)**************************
    btath_hcrp.sys              Thu Jun 21 01:23:29 2012 (4FE2AFD1)
    btfilter.sys                Thu Sep 13 03:13:45 2012 (505187A9)
    hiber_iaStorA.sys           Thu Aug  1 21:39:52 2013 (51FB0DE8)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Feb 28 01:36:20.568 2014 (UTC - 5:00)**************************
    avgidsha.sys                Thu Oct 24 16:25:53 2013 (52698251)
    avgidsdrivera.sys           Mon Nov  4 15:52:37 2013 (52780915)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Feb 26 14:54:01.012 2014 (UTC - 5:00)**************************
    avgdiska.sys                Tue Nov  5 15:55:44 2013 (52795B50)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Feb 26 12:58:51.602 2014 (UTC - 5:00)**************************
    VBoxDDR0.r0                 Wed Dec 18 11:13:27 2013 (52B1C9A7)
    VBoxDD2R0.r0                Wed Dec 18 11:13:27 2013 (52B1C9A7)
    VMMR0.r0                    Wed Dec 18 11:19:52 2013 (52B1CB28)
    
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=excsd.sys
    http://www.carrona.org/drivers/driver.php?id=excfs.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevDram.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevFan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    IntelHaxm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    hiber_iaStorA.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    hiber_iaStorA.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    hiber_iaStorA.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDDR0.r0
    http://www.carrona.org/drivers/driver.php?id=VBoxDD2R0.r0
    http://www.carrona.org/drivers/driver.php?id=VMMR0.r0
      My System SpecsSystem Spec

  3. #3


    Ivrea, Italy
    Posts : 13
    Windows 8.1


    Hi Usama, I downloaded the RST drivers from Intel website (because I got the suggestion that my other drivers, that came with the laptop, were outdated).
    https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/23496/eng/SetupRST.exe&lang=eng&Dwnldid=23496&ProductID=2101&ProductFamily=Software+Products&ProductLine=Chips et+Software&ProductProduct=Intel%C2%AE+Rapid+Storage+Technology+(Intel%C2%AE+RST)
    Secure boot and Bluetooth are a result of some test I did. I will re-enable both of them, anyways it seems they have nothing to do with the problem. I have checked the drives with nothing more than a Windows checkdisk, I will try your suggestion of using the Hitachi HD tool to do a deep scan.

    I will work with the drivers you suggested and get back to you next.

    Thanks so much for your help!!!!

    Filippo
      My System SpecsSystem Spec

  4. #4


    Ivrea, Italy
    Posts : 13
    Windows 8.1


    Hi, I was unable to find a most updated version of the drivers in red. I have uninstalled Asus Charger Driver and ATK Hotkey ATK0101 ACPI UTILITY, but this didn't help. The problem stays the same.
    I attach the updated reports.

    I have tried to use driver verifier a couple of days ago... Once activated, I got a crash before Windows loads

    Filippo
      My System SpecsSystem Spec

  5. #5


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Since Dust forbids me from telling to remove antivirus (and disagrees with my methodology) and I have decided not to help out with BSOD threads any longer, I simply cannot tell you that AVG is responsible for causing your crashes involving the Intel storage driver.

    Install: Realtek

    RtsBaStor RtsBaStor.sys Wed Jun 13 06:09:02 2012 (4FD866BE)
      My System SpecsSystem Spec

  6. #6


    Ivrea, Italy
    Posts : 13
    Windows 8.1


    Hi MasterChief,
    I read about AVG being a potential cause for this elsewhere, but I didn't give it too much of a credibility (or I didn't want to believe, since I use AVG for ages already and I wouldn't like to change to another antivirus). I am now willing to give it a try since I am really pissed off for this BSOD issue.

    What about Realtek Card Reader Diver? Is that an alternative solution? Gonna try that upgrade (I have ver. 6.1.8400.27023 installed)

    Thanks, will let you know.

    Filippo
      My System SpecsSystem Spec

  7. #7


    Ivrea, Italy
    Posts : 13
    Windows 8.1


    I did both things, and nothing helped. I attach the updated reports, the latest minidump was collected when going to sleep after rebooting with AVG uninstalled.
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    If you've used Driver Verifier already - I didn't see any evidence of it in the memory dumps or in the WER section of MSINFO32
    And, you relate that the crash occurs early in the boot process (likely before the memory dump collection mechanism has initialized/started).

    Two things that load this early on are the Intel RST drivers and the AVG drivers.
    But, I'd also wonder about the DiskKeeper drivers from 2012 (a simple way to test them is to remove DiskKeeper temporarily)
    And ensure that the Intel Management Engine driver is also 8.1 compatible (I've seen problems with this one).

    You may also want to try the Intel Auto-update tool at http://downloadcenter.intel.com
      My System SpecsSystem Spec

  9. #9


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    AVG has caused the most BSODs that I have ever seen out of all software, ever. #1. It can and often does affect storage, so it is excellent that it has been removed, but I hope you used the removal tool as well for it, since it leaves behind remnants that still affect operations.

    After that is out of the way, I would suggest to uninstall this software for sure, in addition to all that Usasma has said -

    DptfDevDram DptfDevDram.sys Mon Dec 17 19:07:45 2012 (50CFB3D1)
    DptfDevFan DptfDevFan.sys Mon Dec 17 19:08:21 2012 (50CFB3F5)
    DptfDevGen DptfDevGen.sys Mon Dec 17 19:08:05 2012 (50CFB3E5)
    DptfDevProc DptfDevProc.sys Mon Dec 17 19:09:51 2012 (50CFB44F)
    DptfManager DptfManager.sys Mon Dec 17 19:07:12 2012 (50CFB3B0)

    Install Hotfix for 8.1: Intelо Hardware Accelerated Execution Manager | Intelо Developer Zone
      My System SpecsSystem Spec

  10. #10


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Some BSOD's are easy to solve, some aren't.
    It appears that we're on the "aren't" side of the spectrum now :0(

    One of the tools that I use shows signs of wireless problems in each stack.
    I'd suggest getting the latest, Win8.1 compatible drivers for this device (I have seen problems with the Win8 version - but that was a while back).

    Don't forget the updates mentioned in the previous 2 posts.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Mar  6 08:34:57.566 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030614-162125-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:08:54.400
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00000f8e880, ffffd0002053f840, ffffe00005284c10}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000f8e880, Physical Device Object of the stack
    Arg3: ffffd0002053f840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00005284c10, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar  6 07:12:54.557 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030614-162437-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:17:20.391
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00000fb0060, ffffd000205ed840, ffffe00001694c80}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000fb0060, Physical Device Object of the stack
    Arg3: ffffd000205ed840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00001694c80, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar  6 06:35:25.594 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030614-157203-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:14:07.429
    *** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    Probably caused by :iaStorA.sys
    BugCheck 9F, {3, ffffe00000fb4390, fffff800fe7c2840, ffffe00001bc56e0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000fb4390, Physical Device Object of the stack
    Arg3: fffff800fe7c2840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00001bc56e0, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Mar  6 08:34:57.566 2014 (UTC - 5:00)**************************
    excsd.sys            Fri Mar 30 15:52:41 2012 (4F760F09)
    excfs.sys            Fri Mar 30 15:53:05 2012 (4F760F21)
    AsHIDSwitch64.sys    Wed May 30 22:38:32 2012 (4FC6D9A8)
    IntcDAud.sys         Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys          Mon Jul  2 18:14:58 2012 (4FF21D62)
    kbfiltr.sys          Wed Aug  1 23:22:22 2012 (5019F26E)
    btfilter.sys         Thu Sep 13 03:13:45 2012 (505187A9)
    DptfManager.sys      Mon Dec 17 19:07:12 2012 (50CFB3B0)
    DptfDevDram.sys      Mon Dec 17 19:07:45 2012 (50CFB3D1)
    DptfDevGen.sys       Mon Dec 17 19:08:05 2012 (50CFB3E5)
    DptfDevFan.sys       Mon Dec 17 19:08:21 2012 (50CFB3F5)
    DptfDevProc.sys      Mon Dec 17 19:09:51 2012 (50CFB44F)
    AsusTP.sys           Thu Jan 10 08:29:56 2013 (50EEC254)
    athw8x.sys           Thu Jan 17 04:15:39 2013 (50F7C13B)
    RTKVHD64.sys         Wed Jan 23 05:56:53 2013 (50FFC1F5)
    npf.sys              Thu Feb 28 20:31:24 2013 (513004EC)
    Rt630x64.sys         Fri May 10 05:59:08 2013 (518CC4EC)
    IntelHaxm.sys        Fri Jun 21 03:21:45 2013 (51C3FF09)
    iwdbus.sys           Wed Jul 24 21:06:12 2013 (51F07A04)
    intelppm.sys         Thu Aug 22 04:46:35 2013 (5215CFEB)
    hiber_storport.sys   Thu Aug 22 07:40:18 2013 (5215F8A2)
    nvlddmkm.sys         Thu Aug 29 17:39:12 2013 (521FBF80)
    nvpciflt.sys         Thu Aug 29 17:39:37 2013 (521FBF99)
    igdkmd64.sys         Mon Sep 16 20:08:54 2013 (52379D96)
    dump_iaStorA.sys     Mon Oct 28 17:15:26 2013 (526ED3EE)
    hiber_iaStorA.sys    Mon Oct 28 17:15:26 2013 (526ED3EE)
    iaStorA.sys          Mon Oct 28 17:15:26 2013 (526ED3EE)
    VBoxUSBMon.sys       Wed Dec 18 11:13:29 2013 (52B1C9A9)
    VBoxNetAdp.sys       Wed Dec 18 11:13:29 2013 (52B1C9A9)
    VBoxNetFlt.sys       Wed Dec 18 11:13:29 2013 (52B1C9A9)
    VBoxDrv.sys          Wed Dec 18 11:19:08 2013 (52B1CAFC)
    RtsBaStor.sys        Tue Jan  7 01:07:56 2014 (52CB99BC)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar  6 07:12:54.557 2014 (UTC - 5:00)**************************
    RtsBaStor.sys        Wed Jun 13 06:09:02 2012 (4FD866BE)
    avgrkx64.sys         Mon Sep  9 18:42:59 2013 (522E4EF3)
    avgmfx64.sys         Mon Sep 30 18:49:53 2013 (524A0011)
    avgwfpa.sys          Mon Oct 21 16:28:13 2013 (52658E5D)
    avgloga.sys          Thu Oct 31 17:49:41 2013 (5272D075)
    avgldx64.sys         Thu Oct 31 18:00:14 2013 (5272D2EE)
    avgdiska.sys         Mon Nov 25 15:47:16 2013 (5293B754)
    avgidsdrivera.sys    Mon Nov 25 15:47:17 2013 (5293B755)
    avgidsha.sys         Mon Nov 25 15:47:18 2013 (5293B756)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar  6 06:35:25.594 2014 (UTC - 5:00)**************************
    ASMMAP64.sys         Thu Jul  2 05:13:26 2009 (4A4C7A36)
    atkwmiacpi64.sys     Tue Sep  6 21:44:52 2011 (4E66CC94)
    
    http://www.carrona.org/drivers/driver.php?id=excsd.sys
    http://www.carrona.org/drivers/driver.php?id=excfs.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevDram.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevFan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    IntelHaxm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    hiber_storport.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    hiber_iaStorA.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
      My System SpecsSystem Spec

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Driver Power State Failure on Windows 8.1 - iaStorA.sys
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