Windows 8 and 8.1 Forums


Driver Power State Failure on Windows 8.1 - iaStorA.sys

  1. #11


    Ivrea, Italy
    Posts : 13
    Windows 8.1


    Hi,
    I have tried the Intel Auto-update tool at http://downloadcenter.intel.com but it offers me only to update the graphics driver. I have uninstalled DiskKeeper, IRST, AVG, cleaned up with the AVG removal tool, disabled all network adapters... Still the problem keeps happening, the laptop won't exit from sleep mode.
    I attach the latest report, please look at the last minidump, that was the cleanest ever configuration I tried.

    I don't know what software owns the drivers:
    ASMMAP64.sys - if this is supposed to be ATK Hotkey ATK0101, I have already uninstalled such a program.
    atkwmiacpi64.sys

    so, I have no idea how to remove them. I apologize for my limits...

    DptfManager.sys, DptfDevDram.sys, DptfDevGen.sys, DptfDevFan.sys, DptfDevProc.sys: I will now uninstall also the Intel Dynamic Platform and Thermal Framework.

    Filippo

      My System SpecsSystem Spec

  2. #12


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Don't uninstall the atkwmiacpi64.sys driver.
    Stop removing things from your system.
    Too many changes at one time make it hard to see what's happening to the system.


    Your iaStorA.sys driver dates from 2012 - we must get it updated.
    If you review the info at the Asus site, they do not want you to uninstall it.

    Try these 2 drivers (if the first one installs, don't bother with the second one):

    https://downloadcenter.intel.com/Det...23538&lang=eng
    Select the
    File name:
    STOR_Win7_8_8.1_12.9.0.1001.exe
    Download and install it.

    If that doesn't work, then try this one:

    https://downloadcenter.intel.com/Det...adType=Drivers
    Select the
    File name:
    SetupRST.exe
    Download and install it.

    If neither works, post back and we'll try others.
    Please let us know the results regardless of what happens





    If you are able, please uninstall Virtual Box temporarily. Feel free to reinstall it after the system has been stabilized
    If you're not able, please let us know.




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Mar  6 11:08:31.584 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030614-149734-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:15:49.419
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00000fb3060, ffffd0002057c840, ffffe00004156930}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000fb3060, Physical Device Object of the stack
    Arg3: ffffd0002057c840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00004156930, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar  6 10:50:10.563 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030614-151375-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:10:14.396
    *** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    Probably caused by :iaStorA.sys
    BugCheck 9F, {3, ffffe00000fc9060, ffffd0002057c840, ffffe00002908830}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000fc9060, Physical Device Object of the stack
    Arg3: ffffd0002057c840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00002908830, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar  6 09:49:15.565 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030614-147703-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:14:59.399
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00000ebe060, fffff80272ac6840, ffffe00000ae4880}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000ebe060, Physical Device Object of the stack
    Arg3: fffff80272ac6840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00000ae4880, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Mar  6 11:08:31.584 2014 (UTC - 5:00)**************************
    AsHIDSwitch64.sys    Wed May 30 22:38:32 2012 (4FC6D9A8)
    IntcDAud.sys         Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys          Mon Jul  2 18:14:58 2012 (4FF21D62)
    kbfiltr.sys          Wed Aug  1 23:22:22 2012 (5019F26E)
    btfilter.sys         Thu Sep 13 03:13:45 2012 (505187A9)
    dump_iaStorA.sys     Mon Nov 19 15:09:40 2012 (50AA9204)
    hiber_iaStorA.sys    Mon Nov 19 15:09:40 2012 (50AA9204)
    iaStorA.sys          Mon Nov 19 15:09:40 2012 (50AA9204)
    DptfManager.sys      Mon Dec 17 19:07:12 2012 (50CFB3B0)
    DptfDevDram.sys      Mon Dec 17 19:07:45 2012 (50CFB3D1)
    DptfDevGen.sys       Mon Dec 17 19:08:05 2012 (50CFB3E5)
    DptfDevFan.sys       Mon Dec 17 19:08:21 2012 (50CFB3F5)
    DptfDevProc.sys      Mon Dec 17 19:09:51 2012 (50CFB44F)
    AsusTP.sys           Thu Jan 10 08:29:56 2013 (50EEC254)
    RTKVHD64.sys         Wed Jan 23 05:56:53 2013 (50FFC1F5)
    npf.sys              Thu Feb 28 20:31:24 2013 (513004EC)
    IntelHaxm.sys        Fri Jun 21 03:21:45 2013 (51C3FF09)
    iwdbus.sys           Wed Jul 24 21:06:12 2013 (51F07A04)
    intelppm.sys         Thu Aug 22 04:46:35 2013 (5215CFEB)
    hiber_storport.sys   Thu Aug 22 07:40:18 2013 (5215F8A2)
    nvlddmkm.sys         Thu Aug 29 17:39:12 2013 (521FBF80)
    nvpciflt.sys         Thu Aug 29 17:39:37 2013 (521FBF99)
    igdkmd64.sys         Mon Sep 16 20:08:54 2013 (52379D96)
    VBoxNetFlt.sys       Wed Dec 18 11:13:29 2013 (52B1C9A9)
    VBoxUSBMon.sys       Wed Dec 18 11:13:29 2013 (52B1C9A9)
    VBoxDrv.sys          Wed Dec 18 11:19:08 2013 (52B1CAFC)
    RtsBaStor.sys        Tue Jan  7 01:07:56 2014 (52CB99BC)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar  6 10:50:10.563 2014 (UTC - 5:00)**************************
    athw8x.sys           Thu Jan 17 04:15:39 2013 (50F7C13B)
    Rt630x64.sys         Fri May 10 05:59:08 2013 (518CC4EC)
    VBoxNetAdp.sys       Wed Dec 18 11:13:29 2013 (52B1C9A9)
    
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    hiber_iaStorA.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevDram.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevFan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    IntelHaxm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    hiber_storport.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
      My System SpecsSystem Spec

  3. #13


    Ivrea, Italy
    Posts : 13
    Windows 8.1


    Hi, I have followed directions and installed both files (STOR_Win7_8_8.1_12.9.0.1001.exe which installes the drivers and then, since that didn't fix anything, SetupRST.exe which offered to "repair RST by installing the most updated drivers and files). Ok, done that, the problem is still there. Nothing changed.
    I attach the new SF report.
    Now, we can see that the RST drivers are these:
    iaStorA iaStorA Kernel 28/10/2013 22.15.26
    iaStorAV Intel(R) SATA RAID Con Kernel 01/08/2013 02.00.49
    iaStorV Intel RAID Controller Kernel 11/04/2011 20.48.16

    Let me add something to the discussion:
    1) When I go to sleep mode, the laptop takes a considerable amount of time to go off (approx 3 minutes). During this time, the WIFI and Power leds are ON, disk led blinks from time to time, then they go off and the power icon blinks to indicate that the laptop is sleeping.
    2) When I click the power on button to exit sleep, the login screen is shown instantly. However, the WIFI icon is OFF (I'd expect it to turn to ON, since that was the state before the sleep) and there is no disk activity at all.
    3) After I enter my password, the wait spinner appears for 1-2 minutes. Then the blue screen appears telling about the DRIVER_POWER_STATE_FAILURE and the laptop is restarted.

    And also, a couple of questions.
    1) After login, a warning appears that "This program can only be executed on ASUS computers". The warning is from a P4 program, this started to happen after I uninstalled ATK Hotkey ATK0101 ACPI UTILITY. I'd re-install it as soon as possible, unless you think this could be a problem.
    2) Shall I re-enable windows automatic updates and download and install them? I remind you that I have uninstalled every update done since Feb 15.

    Thanks for your help,
    Filippo
      My System SpecsSystem Spec

  4. #14


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I suspect that some of the things that were uninstalled are causing some problems.

    Reinstall the ATK Hotkey ATK0101 ACPI UTILITY

    Thanks for the reminder about the Windows Updates. Please install them - they are crucially important.
    Install all the optional updates also - but for now skip anything that's not from Microsoft (such as Intel stuff or device drivers).
    Let us know what stuff was skipped (it'll give us clues on some of the things we still need to do)

    Right now there are these problem devices:
    Not Available ACPI\INT3400\2&DABA3FF&2 The drivers for this device are not installed.
    Not Available PCI\VEN_8086&DEV_0153&SUBSYS_15871043&REV_09\3&11583659&0&20 The drivers for this device are not installed.
    Not Available ACPI\INT3402\0 The drivers for this device are not installed.
    Not Available ACPI\INT3403\0 The drivers for this device are not installed.
    Not Available ACPI\INT3403\1 The drivers for this device are not installed.
    Not Available ACPI\INT3403\2 The drivers for this device are not installed.
    Not Available ACPI\INT3403\3 The drivers for this device are not installed.
    Not Available ACPI\INT3404\0 The drivers for this device are not installed.
    I think that Windows Update/the ATK0101 driver will fix most of these, but some of the results of my searches say that it's the Intel Framework. The PCI\VEN_8086&DEV_0153 is the Intel Dynamic Platform and Thermal Framework - please reinstall it.

    Once that's done, post another report. I'll be looking at the MSINFO32...Components...Problem Devices section to see what's left.

    The memory dumps are essentially the same as previously.
    If the Problem Devices section is clear, then I'd like you try Driver Verifier according to these instructions: Driver Verifier Settings
    If it's not clear, then post back and we'll start to clear it up.

    With the Driver Verifier crash, check to see if there's a MEMORY.dmp file in C:\Windows with a date/timestamp around the time of the crash. Also check in C:\Windows\Minidump for a .dmp file with a date/timestamp around the time of the crash.

    Frankly, I don't expect much from Driver Verifier - but if we don't try it and we miss something we could be prolonging this unnecessarily.

    Once the Driver Verifier has done it's stuff, then we're going to try updating more stuff. In particular I'm concerned about the Intel Management Engine, the wireless card driver, and Virtual Box. But don't try them yet, let's just work our way through the problems and see what we get.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Mar  7 02:29:14.573 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030714-149343-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:13:56.407
    *** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    Probably caused by :iaStorA.sys
    BugCheck 9F, {3, ffffe00000fd37f0, fffff800de4bb840, ffffe00002eb35a0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000fd37f0, Physical Device Object of the stack
    Arg3: fffff800de4bb840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00002eb35a0, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Mar  7 01:56:26.576 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030714-151015-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:35:24.410
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00000eb9060, ffffd0002057c840, ffffe000018fee10}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000eb9060, Physical Device Object of the stack
    Arg3: ffffd0002057c840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe000018fee10, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Mar  7 01:18:33.986 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030714-156984-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 6:58:24.820
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00000f8e060, ffffd0002053f840, ffffe000043e53a0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000f8e060, Physical Device Object of the stack
    Arg3: ffffd0002053f840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe000043e53a0, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Mar  7 02:29:14.573 2014 (UTC - 5:00)**************************
    AsHIDSwitch64.sys    Wed May 30 22:38:32 2012 (4FC6D9A8)
    IntcDAud.sys         Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys          Mon Jul  2 18:14:58 2012 (4FF21D62)
    kbfiltr.sys          Wed Aug  1 23:22:22 2012 (5019F26E)
    btfilter.sys         Thu Sep 13 03:13:45 2012 (505187A9)
    AsusTP.sys           Thu Jan 10 08:29:56 2013 (50EEC254)
    athw8x.sys           Thu Jan 17 04:15:39 2013 (50F7C13B)
    RTKVHD64.sys         Wed Jan 23 05:56:53 2013 (50FFC1F5)
    npf.sys              Thu Feb 28 20:31:24 2013 (513004EC)
    Rt630x64.sys         Fri May 10 05:59:08 2013 (518CC4EC)
    IntelHaxm.sys        Fri Jun 21 03:21:45 2013 (51C3FF09)
    iwdbus.sys           Wed Jul 24 21:06:12 2013 (51F07A04)
    intelppm.sys         Thu Aug 22 04:46:35 2013 (5215CFEB)
    hiber_storport.sys   Thu Aug 22 07:40:18 2013 (5215F8A2)
    nvlddmkm.sys         Thu Aug 29 17:39:12 2013 (521FBF80)
    nvpciflt.sys         Thu Aug 29 17:39:37 2013 (521FBF99)
    igdkmd64.sys         Mon Sep 16 20:08:54 2013 (52379D96)
    dump_iaStorA.sys     Mon Oct 28 17:15:26 2013 (526ED3EE)
    hiber_iaStorA.sys    Mon Oct 28 17:15:26 2013 (526ED3EE)
    iaStorA.sys          Mon Oct 28 17:15:26 2013 (526ED3EE)
    VBoxUSBMon.sys       Wed Dec 18 11:13:29 2013 (52B1C9A9)
    VBoxNetAdp.sys       Wed Dec 18 11:13:29 2013 (52B1C9A9)
    VBoxNetFlt.sys       Wed Dec 18 11:13:29 2013 (52B1C9A9)
    VBoxDrv.sys          Wed Dec 18 11:19:08 2013 (52B1CAFC)
    RtsBaStor.sys        Tue Jan  7 01:07:56 2014 (52CB99BC)
    
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    IntelHaxm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    hiber_storport.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    hiber_iaStorA.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
      My System SpecsSystem Spec

  5. #15


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    I would personally remove IntelHaxm IntelHaxm.sys Fri Jun 21 03:21:45 2013 (51C3FF09) and VM software until issue is sorted. One or the other could possibly do the trick.
      My System SpecsSystem Spec

  6. #16


    Ivrea, Italy
    Posts : 13
    Windows 8.1


    Hi, I have done the following:

    - Installed ATK0101, reboot
    - Installed all important Windows Updates, reboot
    - Installed Intel Thermal Framework, reboot

    After installing back ATK0101, I can see that the behavior improved (= get closer to normal): going to sleep now takes 15-20 seconds (and not three minutes). However, waking up still results in BSOD, this time a little differently: after waking up, the wallpaper with clock is shown, then I click a key to go to login, the clock disappears and the laptop hangs, then BSOD and reboot.

    I attach report.

    I am going to try the driver verifier according to the instructions provided now.

    I'll think about uninstalling Intel Virtualization and Virtual Box next (even if I use the latter a lot for work).

    Thanks again to everyone,

    Filippo
      My System SpecsSystem Spec

  7. #17


    Posts : 5,139
    Win8.1Pro - Finally!!!


    This device still has a problem:
    MTP USB\VID_18D1&PID_4E42&MI_00\6&1BEC97CD&0&0000 The drivers for this device are not installed.
    Looks to be a Google Nexus device.
    I would suggest removing it from the system while we are testing (unplug it).

    Virtual Box can be uninstalled temporarily - and then you can install a fresh copy of the latest, Win8.1 compatible version available from the Virtual Box website once the problems are resolved. This is a hunch of mine, it isn't supported by anything other than I see a lot of Virtual Box drivers in memory dumps in both Win8 and 8.1 systems.

    I would hold off uninstalling it until we see what Driver Verifier has to say.
    Because of the problems that you're having, it's very important for us to proceed methodically - and not jump around all willy-nilly trying to fix everything at once.

    No significant change in the memory dumps.....

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Mar  7 08:47:03.592 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030714-149250-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:08:09.426
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00000fb1060, ffffd0002057c840, ffffe0000112fa10}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00000fb1060, Physical Device Object of the stack
    Arg3: ffffd0002057c840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe0000112fa10, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Mar  7 08:47:03.592 2014 (UTC - 5:00)**************************
    ASMMAP64.sys         Thu Jul  2 05:13:26 2009 (4A4C7A36)
    atkwmiacpi64.sys     Tue Sep  6 21:44:52 2011 (4E66CC94)
    AsHIDSwitch64.sys    Wed May 30 22:38:32 2012 (4FC6D9A8)
    IntcDAud.sys         Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys          Mon Jul  2 18:14:58 2012 (4FF21D62)
    kbfiltr.sys          Wed Aug  1 23:22:22 2012 (5019F26E)
    btfilter.sys         Thu Sep 13 03:13:45 2012 (505187A9)
    DptfManager.sys      Mon Dec 17 19:07:12 2012 (50CFB3B0)
    DptfDevDram.sys      Mon Dec 17 19:07:45 2012 (50CFB3D1)
    DptfDevGen.sys       Mon Dec 17 19:08:05 2012 (50CFB3E5)
    DptfDevFan.sys       Mon Dec 17 19:08:21 2012 (50CFB3F5)
    DptfDevProc.sys      Mon Dec 17 19:09:51 2012 (50CFB44F)
    AsusTP.sys           Thu Jan 10 08:29:56 2013 (50EEC254)
    athw8x.sys           Thu Jan 17 04:15:39 2013 (50F7C13B)
    RTKVHD64.sys         Wed Jan 23 05:56:53 2013 (50FFC1F5)
    npf.sys              Thu Feb 28 20:31:24 2013 (513004EC)
    Rt630x64.sys         Fri May 10 05:59:08 2013 (518CC4EC)
    IntelHaxm.sys        Fri Jun 21 03:21:45 2013 (51C3FF09)
    iwdbus.sys           Wed Jul 24 21:06:12 2013 (51F07A04)
    intelppm.sys         Thu Aug 22 04:46:35 2013 (5215CFEB)
    nvlddmkm.sys         Thu Aug 29 17:39:12 2013 (521FBF80)
    nvpciflt.sys         Thu Aug 29 17:39:37 2013 (521FBF99)
    igdkmd64.sys         Mon Sep 16 20:08:54 2013 (52379D96)
    dump_iaStorA.sys     Mon Oct 28 17:15:26 2013 (526ED3EE)
    iaStorA.sys          Mon Oct 28 17:15:26 2013 (526ED3EE)
    VBoxUSBMon.sys       Wed Dec 18 11:13:29 2013 (52B1C9A9)
    VBoxNetAdp.sys       Wed Dec 18 11:13:29 2013 (52B1C9A9)
    VBoxNetFlt.sys       Wed Dec 18 11:13:29 2013 (52B1C9A9)
    VBoxDrv.sys          Wed Dec 18 11:19:08 2013 (52B1CAFC)
    RtsBaStor.sys        Tue Jan  7 01:07:56 2014 (52CB99BC)
    
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevDram.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevFan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    IntelHaxm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
      My System SpecsSystem Spec

  8. #18


    Ivrea, Italy
    Posts : 13
    Windows 8.1


    With Driver Verifier enabled, as I noticed before, I cannot get to the login screen when I boot. Right before the login screen is shown, the laptop crashes, BSOD saying DRIVER_VERIFIER_DETECTED_VIOLATION.
    I had to revert to a restore point I saved just before enabling it to be able to boot.

    Ok, then I check in the c:\windows directory and I see a MEMORY.DMP but the date is not compatible with DV crash (it dates back to yesterday). I attach the usual report, so you can see the minidump of the crash with DV enabled (030714-146031-01.dmp). I am uploading the MEMORY.DMP on Dropbox, will post the link when it's done (128 MB zipped).
      My System SpecsSystem Spec

  9. #19


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    /sigh - this should have been fixed already, since we're both saying it:

    Bam gone:

    DptfDevDram DptfDevDram.sys Mon Dec 17 19:07:45 2012 (50CFB3D1)
    fffff800`03018000 fffff800`03028000 DptfDevFan DptfDevFan.sys Mon Dec 17 19:08:21 2012 (50CFB3F5)
    fffff800`03028000 fffff800`0303d000 DptfDevGen DptfDevGen.sys Mon Dec 17 19:08:05 2012 (50CFB3E5)
    fffff800`02e45000 fffff800`02e81000 DptfDevProc DptfDevProc.sys Mon Dec 17 19:09:51 2012 (50CFB44F)
    fffff800`029a1000 fffff800`029fd000 DptfManager DptfManager.sys Mon Dec 17 19:07:12 2012 (50CFB3B0)

    Bam gone:

    VBoxDrv VBoxDrv.sys Wed Dec 18 11:19:08 2013 (52B1CAFC)
    fffff800`003d6000 fffff800`003fe000 VBoxNetAdp VBoxNetAdp.sys Wed Dec 18 11:13:29 2013 (52B1C9A9)
    fffff800`001c0000 fffff800`001eb000 VBoxNetFlt VBoxNetFlt.sys Wed Dec 18 11:13:29 2013 (52B1C9A9)
    fffff800`01a6c000 fffff800`01a92000 VBoxUSBMon VBoxUSBMon.sys Wed Dec 18 11:13:29 2013 (52B1C9A9)

    Hasn't been updated with hotfix as said, so bam gone:

    IntelHaxm IntelHaxm.sys Fri Jun 21 03:21:45 2013 (51C3FF09)

    If you have issues after (and only after), please let us know. BSODs do not care about what you need, what you don't need or how much you need it/them. If we find the issue persists, well then that's another story and stuff is out of the way, to continue.
      My System SpecsSystem Spec

  10. #20


    Ivrea, Italy
    Posts : 13
    Windows 8.1


    A full memory dump as mentioned before: https://dl.dropboxusercontent.com/u/2570888/MEMORY.zip
      My System SpecsSystem Spec

Page 2 of 3 FirstFirst 123 LastLast
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