BSOD "atikmdag.sys" (yes I've looked for solutions)

thummel

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Hi for the past couple of weeks I've been getting this very annoying BSOD that always states "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (atikmdag.sys). I've looked online for solutions as shown on this forum:
FIX BSOD ATI Blue screen on atikmdag.sys solved fix - Guru3D.com Forums

Every one of them says to do what's on that forum (expand atikmdag.sy_ to atikmdag.sys and replace it in C/Users/UserName/Win32) but, whenever I do so then restart; A window pops up says "AMD Software not installed properly, you must reinstall for it to work" - it's not exactly what the window said but basically that's what it was.

The BSOD only occurs when I am playing multiple YouTube videos or any Flash Player websites in general. The BSOD never happened in any game, only watching videos. I disabled 'Hardware Acceleration' in the Flash Player Settings - as someone told suggested, but I still get BSOD.

Is there anything else I can do to solve this? The crash used to happen only once a month, but now its getting more and more frequent... Today was the first time it happened twice in one day :cry:. Very annoying I must say!

My specs are the following (If they are in any help figuring the problem out):

GPU - Two AMD 7970's Cross-fired
CPU - AMD FX-8150 8-Core Black Edition
Motherboard - Sabertooth 990FX R2.0
Drive / OS - Two Kingston HyperX SSD's (In RAID 0) / Windows 8.1
RAM - 16GB

I used the SF Diagnostic Tool attached my findings below. Please let me know if I need to attach anything else.

Thanks in advance.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Browser
    Waterfox/Firefox
    Antivirus
    Kaspersky PURE 3.0
Hi,

No problem. You came to the best place, surely.

First and foremost, make sure you are not overclocking bus speed - or cpu/ram/gpu. CPU-Z can help with that.


Unintall Kasperky, then use the removal tool for it too. Set Windows Defender and Windows Firewall to Automatic and start them too.

Update:

AsIO AsIO.sys Wed Aug 22 05:54:47 2012 (5034AC67) <<< from ASUS for your board in Downloads/Utilities - ATK and/or Probe II

amdsbs amdsbs.sys Tue Dec 11 16:21:44 2012 (50C7A3E8)

AsUpIO AsUpIO.sys Mon Aug 02 22:47:59 2010 (4C57835F) <<< from ASUS for your board in Downloads/Utilities - ATK and/or Probe II

ASUSFILTER ASUSFILTER.sys Tue Sep 20 11:46:33 2011 (4E78B559)

Uninstall:

CSVirtualDiskDrv CSVirtualDiskDrv.sys Wed Sep 18 02:42:18 2013 (52394B4A)

Install PowerISO to replace it.

Finally, uninstall AMD driver software normally. Reboot. Then install latest WHQL driver from AMD. Do not use CCC to create profiles, so AODDriver2.sys is not ever loaded. You have some funk going on with 2 versions installed - and that's no good at all. (Disable AMD Fuel service if necessary.)

If you follow this all well to a tee, you will have a bitchin' system. So, enjoy it. (Re-enable Hardware acceleration. That's a poor workaround that you will not require at all.)
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Thank you for a fast response! I greatly appreciate it , but I have a few questions. Is Kaspersky a cause or an issue towards my BSOD? I only ask because I paid money for it and would be very displeasing to find out that it's more of an negative impact than a positive one. Also, For uninstalling "CSVirtualDiskDrv CSVirtualDiskDrv.sys" - do I just delete the system files from Win32 or is there a sort of program that does so safely?
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Browser
    Waterfox/Firefox
    Antivirus
    Kaspersky PURE 3.0
I don't answer those types of questions, as policy. I'm just tired of it, to be perfectly honest.

CSVitualDiskDrv is to what I showed at the link: InfoWatch Virtual Disk driver

It should be a program to uninstall normally.

Like I said - follow it all well and the system will rule. If you don't then it's out of my hands. Best of luck.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Two more things to uninstall are PC Tools Registry Mechanic and DriverAgent.

Those ASUS drivers can also be to AI Suite - just make sure they're updated when all is said and done.

When the system is perfectly stable for some days after all of the above, install ASUS GPU Tweak instead of using CCC to set clocks, if you still wish to do so.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
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