These BSDS's seem to be specific and a search did not come up with this particular one.
I'm running Windows 8.1 and for the last couple of weeks, my desktop has been locking up with my HDD running constantly. I can be using the computer or the computer can be unattended. The only thing that is somewhat consistent is that it seems to happen at roughly the same time during the day - around 1:00 pm or thereabouts. Today it was 1:11. Most of the time I just reboot, but today I just let it run until it either resolved itself or I got an error message.
My BSOD was System Thread Exception Not Handled rtsustor.sys. This appears to be a Realtek mass storage driver in the System 32.drivers file.
Once I was able to get into the Task Manager quickly enough and it showed the Com Surrogate (32 bit) process running at 15%. Event Viewer shows a warning just before these events... request to allocate ephemeral port number from global TCP ports space failed due to all ports being in use. After ALL of these events, my Cisco USB WiFi adapter is disabled. Unplugging and plugging it back in enable it immediately.
The computer and all three browsers behave normally at all other times. I can't remember anything new or different that might coincide, but my old brain cells have been known to go on walk-about now and then.
My SF Diagnostic Tool file is attached. Thank you!
I'm running Windows 8.1 and for the last couple of weeks, my desktop has been locking up with my HDD running constantly. I can be using the computer or the computer can be unattended. The only thing that is somewhat consistent is that it seems to happen at roughly the same time during the day - around 1:00 pm or thereabouts. Today it was 1:11. Most of the time I just reboot, but today I just let it run until it either resolved itself or I got an error message.
My BSOD was System Thread Exception Not Handled rtsustor.sys. This appears to be a Realtek mass storage driver in the System 32.drivers file.
Once I was able to get into the Task Manager quickly enough and it showed the Com Surrogate (32 bit) process running at 15%. Event Viewer shows a warning just before these events... request to allocate ephemeral port number from global TCP ports space failed due to all ports being in use. After ALL of these events, my Cisco USB WiFi adapter is disabled. Unplugging and plugging it back in enable it immediately.
The computer and all three browsers behave normally at all other times. I can't remember anything new or different that might coincide, but my old brain cells have been known to go on walk-about now and then.
My SF Diagnostic Tool file is attached. Thank you!
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Self built
- CPU
- Intel Core i5 3470
- Motherboard
- Gigabyte
- Memory
- 8GB
- Graphics Card(s)
- Nvidia GTX 660 Ti
- Browser
- Firefox
- Antivirus
- Windows Defender/Malwarebytes Pro