Windows 8 and 8.1 Forums


BSOD watching embedded videos, WHEA_UNCORRECTABLE_ERROR

  1. #1


    Posts : 20
    Windows 8.1

    BSOD watching embedded videos, WHEA_UNCORRECTABLE_ERROR


    Good morning,

    I recently bought new hardware to upgrade my system. The whole works, motherboard, SSD, i7 processor, new RAM.

    computer name: STINKO-MAN
    windows version: Windows 8 , 6.2, build: 9200
    windows dir: C:\WINDOWS
    Hardware: MS-7816, MSI, Z87-G43 GAMING (MS-7816)
    CPU: GenuineIntel Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz Intel586, level: 6
    8 logical processors, active mask: 255
    RAM: 8531210240 total
    VM: 2147352576, free: 1917751296

    Ill attach a summary exported from system information.

    I get the
    WHEA_UNCORRECTABLE_ERROR 2 or 3 times a day. I found this mainly happens when I watch videos embedded in websites or browsing the steam store (when you browse a game there are embedded videos that play automatically in steam).

    [EDIT] I followed the BSOD instructions and have attached the resulting .zip file.

    Thank you for your help.
    Last edited by Jadors; 02 Mar 2014 at 13:48.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1
      My System SpecsSystem Spec

  3. #3


    Posts : 20
    Windows 8.1


    Here are the files, thank you!
      My System SpecsSystem Spec

  4. #4


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Ouch. Numerous issues, including 0x124 hardware errors to top it all off. We'll make it well -

    Uninstall Intel SmartConnect:

    WPRO_41_2001 WPRO_41_2001.sys Mon Nov 07 16:04:48 2011 (4EB847F0)

    Uninstall MSI Supercharger:

    NTIOLib_X64 NTIOLib_X64.sys Thu Oct 25 06:27:58 2012 (5089142E)

    Update Management Engine from Intel.com:

    HECIx64 HECIx64.sys Mon Dec 17 14:32:21 2012 (50CF7345)

    Uninstall Blue Coat Web Protection.

    Uninstall Driver Reviver.

    Fix Killer Gaming LAN like this:

    MSI USA


    Update motherboard bios to newest.

    Please attach a screenshot of CPU-Z first tab, one of memory tab and one each for each stick of RAM of the SPD tab.

    If you already know that you're overclocking on purpose (not saying it is or isn't), then set everything to default clock speeds.
      My System SpecsSystem Spec

  5. #5


    Posts : 20
    Windows 8.1


    Thank you so much for your help. I will do as you say with no variation.

    I wasn't sure if you wanted the CPU-Z screenshots now or after I made the changes so I will post the 'before' screenshots now. If you don't need them, disregard them.

    No, I am not trying to overclock anything. I just plugged the parts in and booted up.
      My System SpecsSystem Spec

  6. #6


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    It's good you posted screenshots - thumbs up on it all. Looks good all around.

    You're welcome. The software fixes above should set the machine right.
      My System SpecsSystem Spec

  7. #7


    Posts : 20
    Windows 8.1


    I am still in the process of updating everything you've told me to. I am running into many problems trying to update my BIOS. If I update from a flash drive it just freezes and does nothing. If I update using MSI's auot updater, I encounter an error 90% through the update. I just dont know what to do.

    I encountered another error if you dont mind looking at it please.
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    As you may have noticed, MasterChief has been banned.
    I'll be glad to take a look here. Please excuse me if I repeat some of what MasterChief has posted.

    Any particular reason why you're not using Secure Boot?

    The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's. Please follow the workaround instructions here:
    First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
    Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it. Select "Stop"
    Right click on it again and this time select "Properties"
    In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window

    Next, open Task Manager (right click on TaskBar and select "Task Manager")
    Click on the "More details" dropdown (if present)
    Click on the "Startup" tab
    Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"
    There may also be an Install Shield (with the Killer gaming K next to it), if so Right click on it and select "Disable"
    Finally, restart the system in order for the changes to take affect.
    At times the Killer Network Manager will continue to load. If so, it's usually listed in the MSINFO32...Software Environment...Startup Programs section. If it is, please try this:
    It may be that the instructions aren't stopping everything.
    In some cases, there's a program running out of the Program Files/Program Files (x86) directory.
    "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" (NOTE: killer~1.exe is most likely killernetmanager.exe)
    In other cases, there's a program running out of c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe (the long string of letters and numbers may change)

    Here's some things to try
    1) Please see if there are any entries in the Startup tab of Task Manager that are related to Qualcomm/Atheros/Killer Network Manager (and NOT the card itself) and disable them (please let us know what you find) Be careful as the wrong selection can disable the network card.
    2) Check in "msconfig" for any entries that aren't in the Startup tab of Task Manager. Let us know if you find any Qualcomm/Atheros/Killer entries there (we'll disable them differently if they are there).
    3) Locate the "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is actually a filename that starts with killer and ends with .exe) There will be an error in event viewer, but it'll stop the bugger from loading.
    4) Locate the "c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe" entry and rename the .exe to .BAD (the long string of letters and numbers may change)

    Just FYI - here are the MSI workaround instructions: MSI USA
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
    Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver) - Was found in the latest Win8 version available from Realtek on 07Sep2013
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys

    Please uninstall this one:
    NTIOLib_X64.sys Wed Oct 20 02:45:49 2010 (4CBE901D)
    MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys

    WPRO_41_2001.sys Mon Nov 7 16:04:48 2011 (4EB847F0)
    CACE Technologies WinPcap Packet Driver
    http://www.carrona.org/drivers/driver.php?id=WPRO_41_2001.sys

    e22w8x64.sys Wed Mar 20 17:24:01 2013 (514A28F1)
    Killer Networks Ethernet Card. Driver dated Mon Dec 3 10:42:37 2012 (? and earlier) has Qualcomm Atheros Killer Service BSOD issue. Workaround here: MSI USA[br]
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys

    There may be 2 separate sets of problems here - the Killer network manager is one, and the STOP 0x124 may be another.
    First try the fixes noted for the Killer network Manager (and the other notes that I made). If the BSOD's continue after that, then we'll start looking for the cause of the STOP 0x124 errors.


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Mar  8 21:54:03.912 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030814-6296-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:2 days 23:45:16.594
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe0000283b028, ba000000, 52000402}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0000283b028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000ba000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000052000402, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel__UNKNOWN
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  V10.1
      BIOS Release Date             08/16/2013
      Manufacturer                  MSI
      Product Name                  MS-7816
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Mar  2 09:25:57.131 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030214-6593-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:00:48.813
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe0000283f028, ba000000, 52000402}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0000283f028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000ba000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000052000402, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel__UNKNOWN
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  V10.1
      BIOS Release Date             08/16/2013
      Manufacturer                  MSI
      Product Name                  MS-7816
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar  1 21:36:49.701 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030114-6531-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:01:27.385
    *** WARNING: Unable to verify timestamp for e22w8x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e22w8x64.sys
    Probably caused by :e22w8x64.sys ( e22w8x64+1c353 )
    BugCheck D1, {ffffd0002964b000, 2, 0, fffff800025e9353}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: ffffd0002964b000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff800025e9353, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  SC2.exe
    FAILURE_BUCKET_ID: AV_e22w8x64+1c353
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  V10.1
      BIOS Release Date             08/16/2013
      Manufacturer                  MSI
      Product Name                  MS-7816
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar  1 20:55:57.395 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030114-6281-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:11:53.079
    *** WARNING: Unable to verify timestamp for e22w8x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e22w8x64.sys
    Probably caused by :e22w8x64.sys ( e22w8x64+1c353 )
    BugCheck D1, {ffffd0002a9b6000, 2, 0, fffff80001a1c353}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: ffffd0002a9b6000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff80001a1c353, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  SC2.exe
    FAILURE_BUCKET_ID: AV_e22w8x64+1c353
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  V10.1
      BIOS Release Date             08/16/2013
      Manufacturer                  MSI
      Product Name                  MS-7816
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar  1 20:43:16.310 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030114-6218-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 2:20:24.994
    *** WARNING: Unable to verify timestamp for e22w8x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e22w8x64.sys
    Probably caused by :e22w8x64.sys ( e22w8x64+1c353 )
    BugCheck D1, {ffffd00029b9f000, 2, 0, fffff80001a1c353}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: ffffd00029b9f000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff80001a1c353, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  SC2.exe
    FAILURE_BUCKET_ID: AV_e22w8x64+1c353
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  V10.1
      BIOS Release Date             08/16/2013
      Manufacturer                  MSI
      Product Name                  MS-7816
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Feb 28 23:49:44.402 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\022814-7203-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:25:15.085
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe0000280d028, ba000000, 52000402}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0000280d028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000ba000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000052000402, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel__UNKNOWN
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  V10.1
      BIOS Release Date             08/16/2013
      Manufacturer                  MSI
      Product Name                  MS-7816
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Feb 28 22:58:35.535 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\022814-7437-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:1 days 3:26:45.217
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe000029f9028, ba000000, 52000402}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe000029f9028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000ba000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000052000402, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel__UNKNOWN
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  V10.1
      BIOS Release Date             08/16/2013
      Manufacturer                  MSI
      Product Name                  MS-7816
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Mar  8 21:54:03.912 2014 (UTC - 4:00)**************************
    MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
    NTIOLib_X64.sys             Wed Oct 20 02:45:49 2010 (4CBE901D)
    ISCTD64.sys                 Tue Nov 27 14:52:34 2012 (50B51A02)
    speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
    e22w8x64.sys                Wed Mar 20 17:24:01 2013 (514A28F1)
    RTKVHD64.sys                Tue Jul  2 10:07:25 2013 (51D2DE9D)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
    bwcW8x64.sys                Fri Nov  8 10:31:59 2013 (527D03EF)
    nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
    nvvad64v.sys                Fri Dec 27 11:41:28 2013 (52BDADB8)
    bckd.sys                    Fri Jan 24 12:05:22 2014 (52E29D52)
    nvlddmkm.sys                Sat Feb  8 10:48:31 2014 (52F651CF)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Mar  2 09:25:57.131 2014 (UTC - 4:00)**************************
    WPRO_41_2001.sys            Mon Nov  7 16:04:48 2011 (4EB847F0)
    NTIOLib_X64.sys             Thu Oct 25 06:27:58 2012 (5089142E)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    imsevent.sys                Tue Jan  8 14:33:33 2013 (50EC748D)
    ikbevent.sys                Tue Jan  8 14:34:06 2013 (50EC74AE)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar  1 21:36:49.701 2014 (UTC - 4:00)**************************
    e22w8x64.sys                Mon Dec  3 10:42:37 2012 (50BCC86D)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=bckd.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=WPRO_41_2001.sys
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
      My System SpecsSystem Spec

  9. #9


    Posts : 20
    Windows 8.1


    Thank you so much for looking out for me. I appreciate it.

    Quote Originally Posted by usasma View Post

    Please uninstall this one:
    NTIOLib_X64.sys Wed Oct 20 02:45:49 2010 (4CBE901D)
    MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys

    WPRO_41_2001.sys Mon Nov 7 16:04:48 2011 (4EB847F0)
    CACE Technologies WinPcap Packet Driver
    http://www.carrona.org/drivers/driver.php?id=WPRO_41_2001.sys

    e22w8x64.sys Wed Mar 20 17:24:01 2013 (514A28F1)
    Killer Networks Ethernet Card. Driver dated Mon Dec 3 10:42:37 2012 (? and earlier) has Qualcomm Atheros Killer Service BSOD issue. Workaround here: MSI USA[br]
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    So sorry to bother you. But you listed several drivers to update/uninstall. You say to uninstall "this one" and then list 2 more drivers. Just to clarify, should I uninstall the one and update/install the other 2?

    I have begun working on this issue and here is my progress so far.

    I have attached screenshots of my efforts to quash KillerNetManager.

    As you can see, in the task manager there is no "KillerNetManager" entry, just the icon for it titled "InstallShield. I disabled that.

    The second picture is my attempt to find "c:\program files\qualcomm atheros\killer network manager\killer~1.exe"
    I couldn't find it.

    The third picture I attached is the msconfig startup section.

    Lastly, I couldn't find "c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe"
    So I couldn't rename the file.
      My System SpecsSystem Spec

  10. #10


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Just uninstall the
    NTIOLib_X64.sys Wed Oct 20 02:45:49 2010 (4CBE901D)
    MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys

    The reason for this is that this driver is seen more often in BSOD's - so it's best to test it this way.

    The others are "update/replace"

    As for the Killer thing:
    The second picture is my attempt to find "c:\program files\qualcomm atheros\killer network manager\killer~1.exe"
    I couldn't find it.
    killer~1.exe is most likely the KillerService in the second picture. Rename it to killerservice.BAD
    While you're in that folder, rename the NetworkManager file to NetworkManager.BAD also
    Just noted the Application - rename it to Application.BAD also

    Lastly, I couldn't find "c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe"
    So I couldn't rename the file.
    - open up file explorer
    - double click on the C: drive
    - double click on the Windows directory
    - double click on the Installer directory
    - in the upper right of the file explorer window there will be a box that says "Search Installer" (without the quotes)
    - type "networkmanager" (without the quotes) and click on the Search icon
    That should help you find the networkmanager.exe file/files (the ones that end in a random long string of letters and numbers, then end in .exe - rename them to .BAD

    Example:
    networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe is renamed to:
    networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.
    BAD
      My System SpecsSystem Spec

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BSOD watching embedded videos, WHEA_UNCORRECTABLE_ERROR
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