Windows 8 and 8.1 Forums


Please HELP with the frequent BSOD(most probably HW issue)

  1. #1


    Posts : 1
    windows 8 pro

    Please HELP with the frequent BSOD(most probably HW issue)


    Hi all,
    I was having a lot of trouble with this BSOD in my windows 8 pro from a quite few days. Every 5 min. it crashed and throws a blue screen and restart(
    especially while torrenting). I thought it might be windows 8 fault so it re-installed it. But no luck... But soon what I actually noticed was my HDD was making a scratching noises every now and then(initially it was low, gradually it became loud) and sometimes was also making noises like Hiccups.. I thought HDD is the culprit for all this trouble as it was old enough, almost 6-7 year.. So I bought a new one and replaced it.. So now It wasn't crashing and it went smooth for 3-4 days,(So most probably HDD was the cause of crash as I doubted), but now suddenly last night it crashed again while my torrents were downloading.. And now new HDD is also making lighter scratching noises as the old one did initially when I noticed... Is it that my HDD is being damaged through any power unit or what?? LOL sorry for thinking such stupid thing.. REALLY CONFUSED ON HOW TO HANDLE THIS PROBLEM!!
    So can somebody please help me find the cause of this problem?
    Btw my Laptop is almost 6-7 years old..
    OS is updated totally. Also I have tired reinstalling/downgrading my utorrent client but still it crashes.. also checked network and graphics drivers for updates but no luck a well.
    I have attached the dump file.
    Please, help would be really appreciated.

    Thank you.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The problem isn't likely to be harming your hard drive - but anything is possible.
    I'd be more concerned about the compatibility of Windows 8 on a 6-7 year old laptop. My Lenovo x61t laptop from 2007 is not compatible w/Win8 (even had Microsoft people and MVP's look at it at the MVP Summit) - so I reverted to Win7 and it works fine there.

    Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions

    Here's my analysis of the lone memory dump:

    First, be sure that you have ALL available Windows Updates. More BSOD's are solved by updating Windows than any other single thing that I have seen.

    This memory dump points to networking drivers - so I would start by suggesting that you update the wired/wireless/dialup drivers to one's that are known to be compatible with Win8.

    Please update these older drivers to one's that are compatible with Win8. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ADIHdAud.sys Wed Aug 16 15:04:17 2006 (44E36C31)
    SoundMAX Digital HD Audio Driver
    http://www.carrona.org/drivers/driver.php?id=ADIHdAud.sys

    Rtnic64.sys Fri May 30 11:12:23 2008 (48401957)
    Realtek Ethernet NIC driver
    http://www.carrona.org/drivers/driver.php?id=Rtnic64.sys

    agrsm64.sys Mon Nov 10 10:01:35 2008 (49184CCF)
    Agere Systems Soft Modem
    http://www.carrona.org/drivers/driver.php?id=agrsm64.sys

    rimspx64.sys Thu Jun 25 03:13:43 2009 (4A4323A7)
    Ricoh Memory Card Reader driver
    http://www.carrona.org/drivers/driver.php?id=rimspx64.sys

    rixdpx64.sys Thu Jun 25 03:38:50 2009 (4A43298A)
    Ricoh Memory Card Reader driver
    http://www.carrona.org/drivers/driver.php?id=rixdpx64.sys

    rimmpx64.sys Thu Sep 3 06:37:00 2009 (4A9F9C4C)
    Ricoh Memory Card Reader driver
    http://www.carrona.org/drivers/driver.php?id=rimmpx64.sys

    SynTP.sys Fri May 14 13:31:08 2010 (4BED88DC)
    Synaptic Touch Pad Driver
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys

    netwlv64.sys Mon Aug 16 10:26:39 2010 (4C694A9F)
    Intel(R) Wireless WiFi Link 4965AGN
    http://www.carrona.org/drivers/driver.php?id=netwlv64.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings





    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Feb 27 18:30:09.497 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\022814-24585-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 4:27:14.215
    *** WARNING: Unable to verify timestamp for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :NETIO.SYS ( NETIO!RtlCopyBufferToMdl+22 )
    BugCheck D1, {28, 2, 0, fffff8800161cfd2}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000028, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8800161cfd2, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_NETIO!RtlCopyBufferToMdl
    CPUID:        "Intel(R) Core(TM)2 CPU         T5500  @ 1.66GHz"
    MaxSpeed:     1660
    CurrentSpeed: 1663
      BIOS Version                  61ET37WW
      BIOS Release Date             06/04/07
      Manufacturer                  LENOVO
      Product Name                  0768DLU
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Feb 27 18:30:09.497 2014 (UTC - 5:00)**************************
    ADIHdAud.sys                Wed Aug 16 15:04:17 2006 (44E36C31)
    Rtnic64.sys                 Fri May 30 11:12:23 2008 (48401957)
    agrsm64.sys                 Mon Nov 10 10:01:35 2008 (49184CCF)
    rimspx64.sys                Thu Jun 25 03:13:43 2009 (4A4323A7)
    rixdpx64.sys                Thu Jun 25 03:38:50 2009 (4A43298A)
    rimmpx64.sys                Thu Sep  3 06:37:00 2009 (4A9F9C4C)
    SynTP.sys                   Fri May 14 13:31:08 2010 (4BED88DC)
    netwlv64.sys                Mon Aug 16 10:26:39 2010 (4C694A9F)
    igdkmd64.sys                Fri Mar 23 00:33:47 2012 (4F6BFD2B)
    intelide.sys                Wed Jul 25 22:29:52 2012 (5010ABA0)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    catflt.sys                  Thu Apr 18 07:38:00 2013 (516FDB18)
    wsnf.sys                    Thu Jul 18 07:43:57 2013 (51E7D4FD)
    emlssx.sys                  Fri Jul 19 04:52:31 2013 (51E8FE4F)
    webssx.sys                  Wed Aug 14 04:48:29 2013 (520B445D)
    ggc.sys                     Wed Sep  4 02:43:22 2013 (5226D68A)
    bdsflt.sys                  Fri Sep 13 12:14:37 2013 (523339ED)
    bcbtums.sys                 Thu Oct 17 16:45:30 2013 (52604C6A)
    SCDEmu.SYS                  Mon Dec 16 07:32:22 2013 (52AEF2D6)
    
    http://www.carrona.org/drivers/driver.php?id=ADIHdAud.sys
    http://www.carrona.org/drivers/driver.php?id=Rtnic64.sys
    http://www.carrona.org/drivers/driver.php?id=agrsm64.sys
    http://www.carrona.org/drivers/driver.php?id=rimspx64.sys
    http://www.carrona.org/drivers/driver.php?id=rixdpx64.sys
    http://www.carrona.org/drivers/driver.php?id=rimmpx64.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=netwlv64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=intelide.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=catflt.sys
    http://www.carrona.org/drivers/driver.php?id=wsnf.sys
    emlssx.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    webssx.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=ggc.sys
    bdsflt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
      My System SpecsSystem Spec

  3. #3


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Yes, completely concur with advice, especially about Rtnic64.sys and netwlv64.sys.

    This is for both bhaipop and Usasma:

    Drivers ? Synaptics

    (The reason I include you Usasma, is because the link on your website is broken. Synaptics must have changed it.)
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Fixed it! Thanks MasterChief!!!
    Driver Reference Table - SynTP.sys
      My System SpecsSystem Spec

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