Solved Boot problems and video_tdr_nvlddmkm.sys bsod on startup

gtsteve

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Hi people, 'boot problems' means not waking from sleep, requiring a reboot, and often not starting at all. And when starting after several minuets (4 or 5) of black screen and nothing happening requiring a small button reboot or a big start button reboot several times in a row after minuets of black screen before it starts. And on starting it always bsod's (video_tdr) and restarts itself. This has been happening for weeks then today I've had to do this 6 times, black screen no flickering even, just the computer whirring away and the little red activity led flashing its head off or solid, and no amount of reboots after several mins of nothing worked, until I cold rebooted it. Then once it starts after the "video_tdr_nvlddmkm.sys" bsod and auto reboot it works fine. Turning it off from the wall seems to be the only reliable way to get the thing to start - after the bsod restart. The system had been reliable for years, it slowly got worse after I upgraded to win 8 and 8.1. I've upgraded all of the drivers that I can, the 2008 bios is the latest as far as I can tell from gigabytes web page. I had it back to the shop that I bought it from 3 weeks ago for the bsod on startup and they put more fans in it, but it didn't help. I have included the SF file, cpu-z shots and mini dumps and I hope that someone can interpret them for me. I have been reading on line and trying things for a few weeks now, to fix it myself, but I can't. :(
 

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System One

  • OS
    Windows 8.1
    Computer type
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    Gigabyte
    CPU
    Intell Core 2 Duo E8500 Wolfdale 45nm 3.16GHz
    Motherboard
    GA-EP31-DS3L Rev 2
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Hi,

If there is any overclocking of bus speed, cpu, ram or gpu, set default instead.

Uninstall AVG, use the removal tool after, then set Windows Defender and Windows Firewall to Automatic and start them too.

Uninstall Networx. networx networx.sys Tue Nov 19 12:06:28 2013 (528B9A94)

Uninstall Smart Defrag until issue is cleared.

You're using mismatched modules, so remove the Kingston from the machine physically.

Please no "but this that or the other thing." I gave my analysis and wish not to say any more, UNLESS you have done everything and still need help (which you won't) - so with that -

Enjoy.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
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    Kaspersky integrated into ZoneAlarm+Antivirus
Hi MasterChief, I finally got back on, stage one should have some of the red herring out of the way.
I have pulled the Kingston ram from slot 2, and uninstalled what you said, the cpu and speed is stock, did everything that you said, but it still was a bugger to start with half a dozen 'bson' or 'black screen of nothing' before it started and then still had the usual blue "video_tdr_nvlddmkm.sys" and auto restart. I got some more dumps, if you would be good enough to look at them again to see what is left that I might look at next. Thank you Steve.
Edit:
Doh! Seniors moment, here they are.
Also that cold boot idea apparently was just a coincidence.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte
    CPU
    Intell Core 2 Duo E8500 Wolfdale 45nm 3.16GHz
    Motherboard
    GA-EP31-DS3L Rev 2
    Memory
    6 GB DDR 2 1066
    Graphics Card(s)
    Nvidia GeForce 9800 GT
    Browser
    Microsoft Internet Explorer
    Antivirus
    Microsoft Defender
Where? Please attach.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Blonde moment, dropped them in my last post, thanks Mate.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte
    CPU
    Intell Core 2 Duo E8500 Wolfdale 45nm 3.16GHz
    Motherboard
    GA-EP31-DS3L Rev 2
    Memory
    6 GB DDR 2 1066
    Graphics Card(s)
    Nvidia GeForce 9800 GT
    Browser
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Install bios version FDc. Clean the card's fan, if necessary. Inspect the capacitors (on the card) for leaking electrolyte or rounded tops. If seen, replace caps or card itself.

You can try to uninstall NVIDIA software, reboot the re-install - but most likely - there is an overheating of the card or defect.

If bios update and NVIDIA software clean install doesn't fix it, replace the card.

Uninstall: DrvAgent32 DrvAgent32 Kernel 14/12/2009 9:25:46 PM
Uninstall: Advanced SystemCare
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
OK I'll do what I can and let you know. Thanks mate.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte
    CPU
    Intell Core 2 Duo E8500 Wolfdale 45nm 3.16GHz
    Motherboard
    GA-EP31-DS3L Rev 2
    Memory
    6 GB DDR 2 1066
    Graphics Card(s)
    Nvidia GeForce 9800 GT
    Browser
    Microsoft Internet Explorer
    Antivirus
    Microsoft Defender
OK Chief you fixed it. You eliminated the usual trouble makers, then recognized what is left, suggested several more possibilities, and made your guess.
"but most likely - there is an overheating of the card or defect." You were right, it was the card. I pulled the card to clean and inspect it, then replaced it again.
no more black screen or blue screen. It was apparently not seating properly or a bad plug connection. I call that a defect. And that seems to have been the problem.
But I might leave that other software out anyway, the system is probably better off without it. Thanks mate. You are not just the Chief, you are the MasterChief.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte
    CPU
    Intell Core 2 Duo E8500 Wolfdale 45nm 3.16GHz
    Motherboard
    GA-EP31-DS3L Rev 2
    Memory
    6 GB DDR 2 1066
    Graphics Card(s)
    Nvidia GeForce 9800 GT
    Browser
    Microsoft Internet Explorer
    Antivirus
    Microsoft Defender
Thanks and you're welcome. Enjoy. Glad it is working well now.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
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