Random blue screens or reboots while unattended.

Rosko

New Member
Messages
2
If someone can help me diag my mini dump files that would be great.

Computer specs:
Motherboard: Gigabyte z77x-ud3h
i7 3770k, never overclocked running stock
16GB crucial ballistix 4x4GB
EVGA Nvidia Geforce GTX570 HD
Antec high current 750w gamer PSU

Problem: My computer crashes randomly, sometimes while I'm working, sometimes while I'm away from the computer, there doesn't seem to be a pattern. Oddly enough, windows 8.0 ran just fine and never crashed. Windows 8.1 seems to crash much more frequently, and either blue screen or just lock up and reboot with no blue screen.

Suspected potential problem: When upgrading to windows 8.1, in order to get my very old cisco VPN client working, I had to install a citrix DNE (deterministic network) driver. I'm guessing it could be related to this and the old cisco client, though I have unchecked DNE on the network adapter and I have still had crashes, even with it unchecked/disabled in theory.

Attached are my mini dumps, any help is much appreciated.

-Jeremy
 

My Computer

System One

  • OS
    Windows 8.1 pro with media center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel i7 3770K
    Motherboard
    Gigabyte Z77X-UD3H
    Memory
    16GB Crucial Ballistix
    Graphics Card(s)
    EVGA Geforce GTX 570 HD
    Sound Card
    integrated
    Monitor(s) Displays
    2 x 27" WQHD
    Screen Resolution
    2560x1400
    Hard Drives
    Samsung 830 512gb
    Seagate Constellation 1TB
    PSU
    Antec high current 750w gamer
    Case
    CMStorm
    Cooling
    120mm coolermaster
    Keyboard
    MS 4000
    Mouse
    Logitech 518
    Internet Speed
    50mb
    Browser
    Chrome
    Antivirus
    MS
Uninstall Citrix and old Cisco Systems VPN software.

CVirtA64 CVirtA64.sys Fri Nov 20 10:25:29 2009 (4B06B4E9)
CVPNDRVA CVPNDRVA.sys Fri Mar 04 14:43:37 2011 (4D7140E9)
dnelwf64 dnelwf64.sys Wed Oct 02 23:45:14 2013 (524CE84A)

Uninstall old VMWare software:

VMNET VMNET.SYS Fri Jul 08 03:43:55 2011 (4E16B53B)
vmnetadapter vmnetadapter.sys Fri Jul 08 03:43:56 2011 (4E16B53C)
vmnetbridge vmnetbridge.sys Fri Jul 08 03:44:44 2011 (4E16B56C)

Update VirtualBox to newest.

Please no "but this that or the other thing." I gave my analysis and wish not to say any more, UNLESS you have done everything and still need help (which you won't) - so with that -


Enjoy.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Thanks MasterChief.

I removed cisco/DNE/Vmware 8.

I upgraded to vmware 10.1 which has Win 8.1 official support, and updated my bios to the latest along with drivers. I'll see how it goes from here on out.

Thanks :).
 

My Computer

System One

  • OS
    Windows 8.1 pro with media center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel i7 3770K
    Motherboard
    Gigabyte Z77X-UD3H
    Memory
    16GB Crucial Ballistix
    Graphics Card(s)
    EVGA Geforce GTX 570 HD
    Sound Card
    integrated
    Monitor(s) Displays
    2 x 27" WQHD
    Screen Resolution
    2560x1400
    Hard Drives
    Samsung 830 512gb
    Seagate Constellation 1TB
    PSU
    Antec high current 750w gamer
    Case
    CMStorm
    Cooling
    120mm coolermaster
    Keyboard
    MS 4000
    Mouse
    Logitech 518
    Internet Speed
    50mb
    Browser
    Chrome
    Antivirus
    MS
Awesome. Glad to hear it. (I'm just very used to everyone all like "but it never gave issue before" and similar, so I try to stop that before it even happens now. Thanks for not being difficult lol.) You're welcome.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
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