Windows 8 and 8.1 Forums

Random blue screens or reboots while unattended.

  1. #1

    Posts : 2
    Windows 8.1 pro with media center

    Random blue screens or reboots while unattended.

    If someone can help me diag my mini dump files that would be great.

    Computer specs:
    Motherboard: Gigabyte z77x-ud3h
    i7 3770k, never overclocked running stock
    16GB crucial ballistix 4x4GB
    EVGA Nvidia Geforce GTX570 HD
    Antec high current 750w gamer PSU

    Problem: My computer crashes randomly, sometimes while I'm working, sometimes while I'm away from the computer, there doesn't seem to be a pattern. Oddly enough, windows 8.0 ran just fine and never crashed. Windows 8.1 seems to crash much more frequently, and either blue screen or just lock up and reboot with no blue screen.

    Suspected potential problem: When upgrading to windows 8.1, in order to get my very old cisco VPN client working, I had to install a citrix DNE (deterministic network) driver. I'm guessing it could be related to this and the old cisco client, though I have unchecked DNE on the network adapter and I have still had crashes, even with it unchecked/disabled in theory.

    Attached are my mini dumps, any help is much appreciated.


      My System SpecsSystem Spec

  2. #2

    Posts : 1,883

    Uninstall Citrix and old Cisco Systems VPN software.

    CVirtA64 CVirtA64.sys Fri Nov 20 10:25:29 2009 (4B06B4E9)
    CVPNDRVA CVPNDRVA.sys Fri Mar 04 14:43:37 2011 (4D7140E9)
    dnelwf64 dnelwf64.sys Wed Oct 02 23:45:14 2013 (524CE84A)

    Uninstall old VMWare software:

    VMNET VMNET.SYS Fri Jul 08 03:43:55 2011 (4E16B53B)
    vmnetadapter vmnetadapter.sys Fri Jul 08 03:43:56 2011 (4E16B53C)
    vmnetbridge vmnetbridge.sys Fri Jul 08 03:44:44 2011 (4E16B56C)

    Update VirtualBox to newest.

    Please no "but this that or the other thing." I gave my analysis and wish not to say any more, UNLESS you have done everything and still need help (which you won't) - so with that -

      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Windows 8.1 pro with media center

    Thanks MasterChief.

    I removed cisco/DNE/Vmware 8.

    I upgraded to vmware 10.1 which has Win 8.1 official support, and updated my bios to the latest along with drivers. I'll see how it goes from here on out.

    Thanks .
      My System SpecsSystem Spec

  4. #4

    Posts : 1,883

    Awesome. Glad to hear it. (I'm just very used to everyone all like "but it never gave issue before" and similar, so I try to stop that before it even happens now. Thanks for not being difficult lol.) You're welcome.
      My System SpecsSystem Spec

Random blue screens or reboots while unattended.
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