Windows 8 and 8.1 Forums


Updated WiFi driver, getting BSOD when uTorrent is running

  1. #1


    Posts : 4
    Windows 8.1

    Updated WiFi driver, getting BSOD when uTorrent is running


    EDIT: Problem solved thanks to MasterChief! The issue was caused by NetWorx, which I was using to monitor my bandwidth. Uninstalled and no more BSOD.

    Lenovo IdeaPad Y480 (Model 2093),
    Windows 8.1, everything is updated. I was having some WiFi issues which were solved by updating the WiFi driver, now it's giving me the BSOD "DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS)" whenever I have uTorrent running.


    Minidump files

    Speccy link

    MiniToolBox log:

    MiniToolBox by Farbar Version: 23-01-2014
    Ran by Jeff (administrator) on 26-02-2014 at 12:25:37
    Running from "C:\Users\Jeff\Downloads"
    Microsoft Windows 8.1 (X64)
    Boot Mode: Normal
    ***************************************************************************

    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (02/26/2014 11:18:30 AM) (Source: Chrome) (User: NT AUTHORITY)
    Description: Chrome has encountered a fatal error.
    ver=33.0.1750.117;lang=;id=;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\c965ec10-3b01-4421-905d-ebd2ea7a6967.dmp

    Error: (02/26/2014 11:16:13 AM) (Source: Chrome) (User: NT AUTHORITY)
    Description: Chrome has encountered a fatal error.
    ver=33.0.1750.117;lang=;id=;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\14d60cc9-6939-4b96-a29e-07bd7beabcb9.dmp

    Error: (02/26/2014 11:16:07 AM) (Source: Desktop Window Manager) (User: )
    Description: The Desktop Window Manager has encountered a fatal error (0x8898008d)

    Error: (02/25/2014 09:52:01 PM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 3703

    Error: (02/25/2014 09:52:01 PM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 3703

    Error: (02/25/2014 09:52:01 PM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: Continuously busy for more than a second

    Error: (02/25/2014 09:51:59 PM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 2359

    Error: (02/25/2014 09:51:59 PM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 2359

    Error: (02/25/2014 09:51:59 PM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: Continuously busy for more than a second

    Error: (02/25/2014 09:51:58 PM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 1187


    System errors:
    =============
    Error: (02/26/2014 11:32:00 AM) (Source: BugCheck) (User: )
    Description: 0x000000d1 (0x0000000000000028, 0x0000000000000002, 0x0000000000000000, 0xfffff80000c1a43f)C:\WINDOWS\MEMORY.DMP022614-27390-01

    Error: (02/26/2014 11:30:32 AM) (Source: EventLog) (User: )
    Description: The previous system shutdown at 11:19:32 AM on ?2/?26/?2014 was unexpected.

    Error: (02/26/2014 11:26:32 AM) (Source: Service Control Manager) (User: )
    Description: The NVIDIA Update Service Daemon service hung on starting.

    Error: (02/26/2014 10:37:40 AM) (Source: DCOM) (User: Jeff-PC)
    Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}

    Error: (02/26/2014 10:31:18 AM) (Source: DCOM) (User: Jeff-PC)
    Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}

    Error: (02/26/2014 10:30:48 AM) (Source: DCOM) (User: Jeff-PC)
    Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}

    Error: (02/26/2014 10:00:01 AM) (Source: DCOM) (User: NT AUTHORITY)
    Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

    Error: (02/26/2014 08:52:49 AM) (Source: Service Control Manager) (User: )
    Description: The Background Intelligent Transfer Service service hung on starting.

    Error: (02/25/2014 05:48:34 PM) (Source: DCOM) (User: Jeff-PC)
    Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}

    Error: (02/25/2014 10:02:55 AM) (Source: DCOM) (User: NT AUTHORITY)
    Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable


    Microsoft Office Sessions:
    =========================
    Error: (02/26/2014 11:18:30 AM) (Source: Chrome)(User: NT AUTHORITY)
    Description: Chrome has encountered a fatal error.
    ver=33.0.1750.117;lang=;id=;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\c965ec10-3b01-4421-905d-ebd2ea7a6967.dmp

    Error: (02/26/2014 11:16:13 AM) (Source: Chrome)(User: NT AUTHORITY)
    Description: Chrome has encountered a fatal error.
    ver=33.0.1750.117;lang=;id=;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\14d60cc9-6939-4b96-a29e-07bd7beabcb9.dmp

    Error: (02/26/2014 11:16:07 AM) (Source: Desktop Window Manager)(User: )
    Description: 0x8898008d

    Error: (02/25/2014 09:52:01 PM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 3703

    Error: (02/25/2014 09:52:01 PM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 3703

    Error: (02/25/2014 09:52:01 PM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: Continuously busy for more than a second

    Error: (02/25/2014 09:51:59 PM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 2359

    Error: (02/25/2014 09:51:59 PM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 2359

    Error: (02/25/2014 09:51:59 PM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: Continuously busy for more than a second

    Error: (02/25/2014 09:51:58 PM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 1187


    CodeIntegrity Errors:
    ===================================
    Date: 2014-02-25 16:41:56.188
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

    Date: 2014-02-21 20:22:40.498
    Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

    Date: 2014-02-21 20:22:40.452
    Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

    Date: 2014-02-21 19:02:45.429
    Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

    Date: 2014-02-21 19:02:45.380
    Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

    Date: 2014-02-20 18:11:35.393
    Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

    Date: 2014-02-20 18:11:35.346
    Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

    Date: 2014-02-20 12:22:00.254
    Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

    Date: 2014-02-20 12:22:00.208
    Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

    Date: 2014-02-18 17:56:51.770
    Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.


    =========================== Installed Programs ============================

    µTorrent (Version: 3.3.2.30303)
    Adobe Flash Player 12 Plugin (Version: 12.0.0.70)
    Amazon Browser App (Version: 1.0.0.0)
    Apple Application Support (Version: 3.0)
    Apple Mobile Device Support (Version: 7.1.0.32)
    Apple Software Update (Version: 2.1.3.127)
    Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 2.1.0.7)
    Bonjour (Version: 3.0.0.10)
    Diablo III (Version: 1.0.8.16603)
    Dolby Home Theater v4 (Version: 7.2.8000.16)
    Energy Management (Version: 8.0.2.4)
    f.lux
    Foxit Reader (Version: 6.0.3.524)
    Free M4a to MP3 Converter 8.0
    Google Chrome (Version: 33.0.1750.117)
    Google Earth Plug-in (Version: 7.1.2.2041)
    Google Talk Plugin (Version: 5.1.4.17398)
    Google Update Helper (Version: 1.3.22.5)
    iCloud (Version: 3.1.0.40)
    Intel AppUp(SM) center (Version: 3.6.1.33057.10)
    Intel® Control Center (Version: 1.2.1.1008)
    Intel® Management Engine Components (Version: 8.1.0.1252)
    Intel® PRO/Wireless Driver (Version: 16.07.0000.0730)
    Intel® Processor Graphics (Version: 10.18.10.3412)
    Intel® Rapid Storage Technology (Version: 11.5.4.1001)
    Intel® SDK for OpenCL - CPU Only Runtime Package (Version: 2.0.0.37149)
    Intel® WiDi (Version: 3.5.34.0)
    Intel® PROSet/Wireless Software (Version: 16.7.0)
    Intel® PROSet/Wireless WiFi Software (Version: 16.7.0.0297)
    Intel® Trusted Connect Service Client (Version: 1.24.388.1)
    Intelligent Touchpad (Version: 2.00.0012.0723)
    iTunes (Version: 11.1.4.62)
    Java 7 Update 51 (Version: 7.0.510)
    Java Auto Updater (Version: 2.1.9.8)
    JMicron Flash Media Controller Driver (Version: 1.0.71.1)
    LAME v3.99.3 (for Windows)
    Lenovo Bluetooth with Enhanced Data Rate Software (Version: 12.0.0.2200)
    Lenovo EasyCamera (Version: 1.12.824.1)
    Lenovo OneKey Recovery (Version: 8.0.0.0828)
    Lenovo Photos
    Lenovo PowerDVD10 (Version: 10.0.4331.52)
    Lenovo YouCam (Version: 4.1.3127)
    Media Player Codec Pack 4.2.4 (Version: 4.2.4)
    MediaHuman YouTube to MP3 Converter version 3.1 (Version: 3.1)
    MediaMonkey 4.0 (Version: 4.0)
    Microsoft Silverlight (Version: 5.1.20913.0)
    Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
    Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)
    Mozilla Maintenance Service (Version: 24.0)
    Mp3tag v2.58 (Version: v2.58)
    NetWorx 5.2.9
    Nitro Pro 7 (Version: 7.4.1.21)
    NVIDIA Control Panel 327.62 (Version: 327.62)
    NVIDIA Graphics Driver 327.62 (Version: 327.62)
    NVIDIA Install Application (Version: 2.1002.141.953)
    NVIDIA Optimus 1.14.17 (Version: 1.14.17)
    NVIDIA PhysX (Version: 9.12.1031)
    NVIDIA PhysX System Software 9.12.1031 (Version: 9.12.1031)
    NVIDIA Update 1.14.17 (Version: 1.14.17)
    NVIDIA Update Components (Version: 1.14.17)
    Onekey Theater (Version: 3.0.0.9)
    OpenOffice.org 3.4.1 (Version: 3.41.9593)
    PeerBlock 1.2 (r693) (Version: 1.2.0.693)
    Power2Go (Version: 5.6.0.9109)
    Realtek High Definition Audio Driver (Version: 6.0.1.6680)
    SentriCard Utility (Version: 4.0.0)
    Shared C Run-time for x64 (Version: 10.0.0)
    Skype™ 6.11 (Version: 6.11.102)
    Speccy (Version: 1.25)
    StarCraft II (Version: 1.5.3.23260)
    Start Menu 8 (Version: 1.4.0.0)
    SugarSync Manager (Version: 1.9.61.90905)
    Synaptics Pointing Device Driver (Version: 16.2.10.13)
    System Requirements Lab for Intel (Version: 4.5.22.0)
    UserGuide (Version: 1.0.0.9)
    VLC media player 2.0.8 (Version: 2.0.8)
    Winamp (Version: 5.63 )
    Windows Driver Package - Lenovo (ACPIVPC) System (06/15/2012 8.1.0.1) (Version: 06/15/2012 8.1.0.1)
    Windows Driver Package - Lenovo (WUDFRd) LenovoVhid (06/19/2012 10.13.29.733) (Version: 06/19/2012 10.13.29.733)
    Windows Movie Maker 2.6 (Version: 2.6.4037.0)
    WinRAR 4.20 (32-bit) (Version: 4.20.0)

    ========================= Devices: ================================

    Name: USB-IF xHCI USB Host Controller
    Description: USB-IF xHCI USB Host Controller
    Class Guid: {8a2edc79-c759-46f2-88af-9d4efe3b5eee}
    Manufacturer: Intel Corporation
    Service: XHCIPort
    Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
    Resolution: Update the driver


    ========================= Memory info: ===================================

    Percentage of memory in use: 37%
    Total physical RAM: 8057.77 MB
    Available physical RAM: 5025.55 MB
    Total Pagefile: 16249.77 MB
    Available Pagefile: 9726.54 MB
    Total Virtual: 4095.88 MB
    Available Virtual: 3965.99 MB

    ========================= Partitions: =====================================

    1 Drive c: (Windows8_OS) (Fixed) (Total:883.84 GB) (Free:212.57 GB) NTFS
    2 Drive d: (LENOVO) (Fixed) (Total:25 GB) (Free:20.1 GB) NTFS

    ========================= Users: ========================================

    User accounts for \\JEFF-PC

    Administrator Guest Jeff
    UpdatusUser


    **** End of log ****
    Last edited by Golden Kiwi; 26 Feb 2014 at 19:01.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Hi,

    It's nothing to do with uTorrent at all. (That's just what brings out your problem.)

    Blue Screen of Death (BSOD) Posting Instructions

    It will be fine.

    Can you also do us a favor please and put all that you copied/pasted above into code? Above where you edit, use # icon.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8.1


    Quote Originally Posted by MasterChief View Post
    Hi,

    It's nothing to do with uTorrent at all. (That's just what brings out your problem.)

    Blue Screen of Death (BSOD) Posting Instructions

    It will be fine.

    Can you also do us a favor please and put all that you copied/pasted above into code? Above where you edit, use # icon.
    Got the minidump files posted, thank you!
      My System SpecsSystem Spec

  4. #4


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    You're welcome.

    For now only, disable all Bluetooth entries in Device Manager then reboot and test the system out for a day or longer.

    If it doesn't crash, you can look into updating the drivers for what you have.

    You should also update Realtek HD Audio codec driver:


    RTKVHD64 RTKVHD64.sys Tue Jul 10 06:25:21 2012 (4FFC0311)

    And if there is an update to this from the maker, then install:

    vm332avs vm332avs.sys Fri Aug 24 05:07:35 2012 (50374457)

    And update Intel Management Engine driver, from Intel.com:

    HECIx64 HECIx64.sys Mon Jul 02 18:14:58 2012 (4FF21D62)

    If it crashes again after all of those things, please attach new crash dump using the paperclip icon above where you type, in advanced mode reply.
      My System SpecsSystem Spec

  5. #5


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    baaaaaaah

    all that above is good to do.

    But this is the problem (I just know): networx.sys

    Uninstall Networx bandwidth monitor, reboot.

    You don't have to disable Bluetooth devices. Forget that part.

    Enjoy.
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8.1


    Quote Originally Posted by MasterChief View Post
    baaaaaaah

    all that above is good to do.

    But this is the problem (I just know): networx.sys

    Uninstall Networx bandwidth monitor, reboot.

    You don't have to disable Bluetooth devices. Forget that part.

    Enjoy.
    Thanks--that's what did it! How did you know that was the culprit?
      My System SpecsSystem Spec

  7. #7


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Quote Originally Posted by Golden Kiwi View Post
    Thanks--that's what did it! How did you know that was the culprit?
    You're welcome. Simple. It's an unnecessary networking driver.
      My System SpecsSystem Spec

Updated WiFi driver, getting BSOD when uTorrent is running
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