Windows 8 and 8.1 Forums

BSOD on Windows 8.1

  1. #21

    Posts : 1,883

    Ok, great to hear that. Open Device Manager and on the USB entry that has an exclamation point, right click it and choose Update Driver Software.

    Let it search automatically to install the driver and it will probably install the default Windows 8 USB 3.0 driver.

      My System SpecsSystem Spec

  2. #22

    Posts : 29
    windows 8.1

    I have attached a file showing the issue. USBxHCI has a yellow triangle but if I am understanding well I am also missing the driver for the hub: Intel(R)_USB_3.0_eXtensible_Host_Controller driver for win 8.1. Looking in Device Manager under 'Universal Serial Bus Controllers', Its no were to be seen. Nevertheless, I went on and right clicked on the yellow question mark then on update driver on the net and it said that I had the best driver installed (see screenshot 2). I made a screenshot of the error Windows is reporting as far not being able to load the driver (see screenshot 3). I have to admit that this is confusing. I tried to go on the intel website and no driver for Win 8.1. I read on some blogs that Windows is supposed to take care of that driver. So I uninstall the driver (USB xHCI) and restarted my rig. The driver could not be reinstalled with the exact same error message shown in screenshot 3. Thanks you for your time and kindness MasterChief. Without your help I would be completely lost at sea.
      My System SpecsSystem Spec

  3. #23

    Posts : 1,883

    You're welcome.

    Um, install this then reboot:

    I don't think that will actually fix it, but it's just for good measure.

    We have to be kind of careful with what we do, because we don't want the BSOD issue to crop up again, so we are left back at square one.

    I gotta be honest with ya - I pulled a bit of a bonehead mistake and it's the first time I ever did this after fixing literally 10s of thousands of machines online with BSODs heh. That USBXHCI.sys we deleted was actually a Windows operating system file (in error, I thought it was an Intel 3rd party driver.)

    So, this might put it back:

    Open an elevated command prompt and run this command:

    sfc /scannow

    But keep in mind, it might actually cause the original issue all over again.

    If it does, then in safe mode, rename it to USBXHCI.sys.bak.

    Not to worry - tell me results of all this and we will get it straightened out one way or another, for sure.

    If it did cause the issue again, attach latest crash dump so I can see the state of the machine as it stands.
      My System SpecsSystem Spec

  4. #24

    Posts : 29
    windows 8.1

    Beauty - All is back to normal.Unit is stable again.USB 3 is up and running - All my USB ports are recognized and working.Here it is:Step 1: As you suggested: sfc /scannowStep 2: Restarted the unit and Windows did the rest. It downloaded all the drivers and all the usb ports came alive. See screenshot attached. MasterChief: Thank you for your time and effort. I could not have done it without your help. All the best.
      My System SpecsSystem Spec

Page 3 of 3 FirstFirst 123
BSOD on Windows 8.1
Related Threads
I have been getting a ton of bsods I have re installed video drivers, updated and reinstalled windows 8. Did countless hardware test(Video ram, check memory, Cpu test) all passed temperatures stay around 25-35 c. Recently uninstalled all video drivers and re installed. The bsods sometimes go away...
BSOD When playing games random Bsod messages in BSOD Crashes and Debugging
Hey I have a problem with my pc I got a few weeks ago It keeps getting the bsod and turning on and off randomly at times I use it mostly to play games and watch youtube , twitch ext. also internet can sometimes crash pointing this out Bsod can happen when playing a game and when on the web...
I have a clients Laptop (Asus X550C) running Windows 8 and the first error I had was 0xc0000034, having a look around I tried some fixes but none worked, eventually I was left with the following error: 0xc0000001. As of now I am stuck here, I have a backup of the main files the client needs but do...
Hi, I've been getting hard locks where the audio continues to work while everything else becomes unresponsive that eventually degenerate into a BSOD with a DPC_Watchdog_Violation. Having looked at some of the events, I think it's probably some kind of SSD driver issue but I wanted to see if...
Hi, my problem with my laptop is Windows 8 BlueScreen and also Restart my laptop Without display BlueScreen and sometime this happened for more than 1 time regularly. this problem is happend Sometimes more than twice a day, when i'm doing regular things like reading a .pdf or watching a movie...
Hi, i'm new to this forum and i hope you guy can help me :) So my laptop is relatively new, it's not even a month old. I guess i've been downloading a lot of stuff that caused this error. Now, i'm not a computer expert or any type of expert, so please bear with me :D Before i go on, here are...
BSOD on a cold boot! After BSOD works fine! in BSOD Crashes and Debugging
Since getting my custom built PC, I have a BSOD that occurs after about 2 minutes of getting past the welcome screen and I only have this BSOD on a cold boot. If you could please help me and give me some advice on what i should do I would be extremely grateful! I originally posted this BSOD on...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook