Windows 8 and 8.1 Forums


Win 8.1 BSOD with video_tdr_failure and "nvlddmkm.sys"

  1. #1


    Posts : 8
    Win 8.1

    Win 8.1 BSOD with video_tdr_failure and "nvlddmkm.sys"


    I was using this build fine for a few days, until I've applied an older driver to the one I had at the time and after the restart the issue occurred. Since the first encounter, I've reinstalled my OS twice. Usually, it begins as soon as the OS switces between the login screen into the start menu. While viewing the start menu, the driver might crash, but usually recovers (if not, the BSOD will result). Switching to desktop, it runs okay, but either randomly or when initiating a process (Every single time - Mozilla or any other browser and some other applications) the screen starts flashing and I assume it's the driver which is trying to recover, but after more than a few attempts to recover (flashing from a completely black screen to a slightly lighter shade of black with my cursor visible and sometimes you can see parts of the desktop that have been rendered such as the taskbar or a window of an application, etc.) it results in a BSOD with the message stated in the title.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Hi,

    Uninstall your mouse software and use a different mouse, to test:

    HP8207_8307 HP8207_8307.sys Thu Feb 04 03:20:24 2010 (4B6A8348)

    Driver Reference Table - HP8207_8307.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Win 8.1


    Quote Originally Posted by MasterChief View Post
    Hi,

    Uninstall your mouse software and use a different mouse, to test:

    HP8207_8307 HP8207_8307.sys Thu Feb 04 03:20:24 2010 (4B6A8348)

    Driver Reference Table - HP8207_8307.sys
    How does peripheral software influence display issues?
      My System SpecsSystem Spec

  4. #4


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Not interested in giving computer science courses.

    You can choose to either follow instructions or there are tons of others online that can help.

    It's absolutely needed as either a complete fix or first step.

    So what are results? More crashes after, or not?
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    Win 8.1


    Quote Originally Posted by MasterChief View Post
    Not interested in giving computer science courses.

    You can choose to either follow instructions or there are tons of others online that can help.

    It's absolutely needed as either a complete fix or first step.

    So what are results? More crashes after, or not?
    Same situation, plugged in another wireless with a driver's date of '06.
      My System SpecsSystem Spec

  6. #6


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Not good. Generic mouse with no 3rd party driver, to test.

    Let's see new crash dumps. If it is "clean" we can move on.

    Also attach a screenshot of CPU-Z first tab, Memory tab and one each for each stick of RAM of the SPD tab.

    Update motherboard bios to newest.

    If memory is all good, crashes are clean and bios is new, the card is defective. We'll see.
      My System SpecsSystem Spec

  7. #7


    Posts : 8
    Win 8.1


    Quote Originally Posted by MasterChief View Post
    Not good. Generic mouse with no 3rd party driver, to test.

    Let's see new crash dumps. If it is "clean" we can move on.

    Also attach a screenshot of CPU-Z first tab, Memory tab and one each for each stick of RAM of the SPD tab.

    Update motherboard bios to newest.

    If memory is all good, crashes are clean and bios is new, the card is defective. We'll see.
    CPU-Z.
    Last edited by YSVDKN; 22 Feb 2014 at 23:02.
      My System SpecsSystem Spec

  8. #8


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Both screenshots (SPD and SPD2) both show only slot 1 - and newest crash dump please, to verify that one is "clean."
      My System SpecsSystem Spec

  9. #9


    Posts : 8
    Win 8.1


    Minidump.
      My System SpecsSystem Spec

  10. #10


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Ok. If the bios is updated to newest already, then very high chances that the card is defective in some way.

    If possible, test another (any, but if AMD, remove NVIDIA software first) card in the machine.

    If you don't have one to test with, just return the card for RMA for replacement.

    It could be a motherboard or PSU problem instead, which is why I say about testing with other card, if possible. But odds-wise, it would be the card itself.

    One thing I do not like is: "VERIFIER_ENABLED_VISTA_MINIDUMP"

    You should disable Verifier as I've said.

    Also, another thing you can try is to use Driver Fusion to clean NVIDIA video drivers and settings, then install fresh download.
      My System SpecsSystem Spec

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Win 8.1 BSOD with video_tdr_failure and "nvlddmkm.sys"
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