Windows 8 and 8.1 Forums


Very randomly occurring BSOD with different error codes

  1. #1


    Posts : 7
    Windows 8.1 professional

    Very randomly occurring BSOD with different error codes


    Hello people!

    I really need help with this problem which I'm unable to do myself.

    Problem is:
    My computer Bluescreens very randomly without giving much information on what caused it.
    I can sometimes go a full day without a single bsod and somedays I get 10 within 30 mins. Only connection I've (maybe) figured out is that all these bsod's seem to happen when my comp is connected to internet and either downloading something or sending something. Like when I log into games and try to connect into a server i get bsod...or if I don't I can play that game for hours only to get the bsod when I quit game and return to desktop.
    Sometimes using chrome just to browse web or switching tracks on spotify can cause issues aswell.

    My computer was first bought and build around 2012 with some upgrades such as more ram and new GPU. I've ran this comp with a stable OC of 4.0/4.0 and never before having any problems with either my system heating up or freezing. Now I've returned to stock clocks to rule out any unstable oc.

    I'v done pretty much all i know about debugging and trying to figure out which programs/drivers/hardware are causing my system to be so randomly unstable. My head keeps telling me this is some driver related cause it started what seems to be "all of a sudden"

    Things I've done:
    Return stock OC
    Ran memtest for 14 passes = 0 errors
    Ran Prime for ~4 hours = 0 errors and temps maxed at 60 c

    Bought a new set of ram
    bought a new ssd (samsung)
    installed windows
    bios reset
    reseat/ re cable everything but the cpu (didn't have thermal paste to do this)
    chkdsk = no issues
    sfc scannow = no issues

    So I'm pretty much counting on you guys to join me on this!
    All dumps and info can be found on attachment.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Hi,

    Issue is RAM not configured well in bios and/or overclock. Please attach a screenshot of CPU-Z first tab, one of Memory tab and one each for each stick of RAM of the SPD tab.
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Windows 8.1 professional


    screenshots provided

    It seems my Cpu clocks are not on stock speed anymore ...which is weird
      My System SpecsSystem Spec

  4. #4


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Ok, you are using mismatched memory.

    Physically remove the PC3-10700 modules from slots 1 & 3.

    Your CPU speed changes with the load. So how it is showing very underclocked at the time of screenshots is of no concern. A little concern is that it shows that it can go up to multiplier 59 and that would make the CPU work at ~5.9 GHz which is crazy.

    So, remove the modules as above - and if issues persist (likely not) - then disable Turbo in bios.

    Enjoy.
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    Windows 8.1 professional


    I will remove ones you pointed out when I get home.

    One thing I do not understand though is how cant memory be mismatch when it's exactly same according to text on top of packaging.?

    On top of that I think my ATtempt on removing oc resulted in that multiplayer go skyhigh. I will also double check that when I get home.

    Will post results later tonight
      My System SpecsSystem Spec

  6. #6


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Can't say. That's something you'll have to take up with Kingston, if interested to.

    All I know is that I see two different types of RAM in use and removing the slower 10700 will bring stability, since I knew there was a RAM issue upon opening your latest crash dump, within 2-3 seconds. (All drivers are ok, but you should install Realtek HD audio driver from their site since you only are using MS version.)
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    Windows 8.1 professional


    Back home!

    Did what you told me (removed ram from 1 and 3) rebooted and installed audio drivers from asus website. Went online while listening music and browsing....bsod.

    Back to bios to disable turbo on cpu and reboot-> went online with spotify open...bsod...:/

    I feel like if I have more than 1 program open I get crashes more often.
      My System SpecsSystem Spec

  8. #8


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Memory is still the issue. CPU-Z screenshots, same as before, please.

    In addition, you might test the system with both Razer hardware and software removed.

    This is not causing crashes, but good to update anyhow. Intel Management Engine driver, from their site:

    HECIx64 HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    Windows 8.1 professional


    Morning

    uninstalled razer synapsis (whatever the name was) and hooked my old mouse in-> restart -> went internet to watch a news stream -> bsod. I needed to switch back to my razer since the older one has a broken mouse 2nd button.

    Restart machine and my computer can stay on untill I decide to go see that very same stream online. Does it have something to do with video+sound+internet ?

    Dumps attached

    Edit: cpu screenshots added
      My System SpecsSystem Spec

  10. #10


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    11-11-11-28 <<< set timings

    1.65v <<< set VDIMM
      My System SpecsSystem Spec

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Very randomly occurring BSOD with different error codes
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