Windows 8 and 8.1 Forums


BSOD ( windows takes too long to start )

  1. #1


    Posts : 7
    Windows 8

    BSOD ( windows takes too long to start )


    Hello guys Im new to the forums I dont usually post everytime i experience problems since usually you can follow existing threads to fix most... but now its different...this bsod that i kept facing everytime i start my laptop after shutdown (which takes about 10-15minutes, then after a bsod appears stating the ff. thing is after the booting is successful I dont experience any unusual operation on the machine)

    My Laptop is a ASUS ROG G750 JX
    RAM is 16GB

    the error message:

    Your PC ran into a problem
    This problem cause your PC to restart...

    C:\Windows\Minidump\021814-49101-01.dmp (values after the Minidump\ changes )
    C:\Users\Derriek Pogi\AppData\Local\Temp\WER-165625-0.sysdata.xmf (I changed the user already I dont know why it kept saying Derriek Pogi as a user)
    C:\Windows\MEMORY.DMP

    sorry for being noob if ever this post is incomplete or done wrong...kindly help me please

    Attachment 37761

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Hey,

    You have a nasty rootkit malware:

    rikvm_38F51D56 rikvm_38F51D56.sys Mon May 14 03:49:40 2012 (4FB0B914)

    Use Killdisk on the hard drive and install Windows. Change all passwords to everything, everywhere.

    See: BSOD on restart Windows 8.1 0xc000021a WINLOGON_FATALERROR
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Windows 8


    Quote Originally Posted by MasterChief View Post
    Hey,

    You have a nasty rootkit malware:

    rikvm_38F51D56 rikvm_38F51D56.sys Mon May 14 03:49:40 2012 (4FB0B914)

    Use Killdisk on the hard drive and install Windows. Change all passwords to everything, everywhere.

    See: BSOD on restart Windows 8.1 0xc000021a WINLOGON_FATALERROR

    omg how did that happen i just bought the laptop a month ago (Jan 2014...)

    please give me a more detailed step by step way to solve this...sorry im not that good in softwares...( I have 4 HDDs...namely C D E F which of those sorry I dont have any idea how)

    I'll try to read on that thread though thx so much
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    Windows 8


    Hi guys, after reading : BSOD on restart Windows 8.1 0xc000021a WINLOGON_FATALERROR

    I came to a conclusion to perform this solution...

    Link: Clean Install - Windows 8

    how do I do the said process (clean install) w/o the disc? I bought my laptop on Jan 2014 ( im pretty sure the os was bought too? or am I wrong? how do I even know that its legit sorry im pretty noob in softwares )

    another thing is I have 4 drives

    C D E and F...

    all the OS related programs are installed in C...

    D is for the games

    E has no files

    and F has the installers for games in D

    after I perform the said solution will I lose my files on D E and F as well? ( if so its okay im just gonna put in on my HDD )

    please reply
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    Windows 8


    Problem solved...just updated my nvidia driver (must enable check updates "BETA" theres a little check box on it before the program starts checking if theres a beta version available for update) no need for clean install and kill disk to people with the same problem as mine its worth a try...it fixed my rig... good day to all
      My System SpecsSystem Spec

  6. #6


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    lol
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    Windows 8


    Quote Originally Posted by MasterChief View Post
    lol
    lol...for now i find it okay...will be updating if ever something bad happens >.< thanks for the help good sir
      My System SpecsSystem Spec

  8. #8


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Something bad did happen and that's why you need to use KD.
      My System SpecsSystem Spec

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