Windows 8 64bit Samsung Series 5 laptop purchased last summer, Online Armor firewall, Emisoft Antimalware, and Avast antivirus.
When waking the computer from sleep, it will act like it's been restarted. I finally installed the Nirsoft BS viewer and it reported an 0x139 bugcheck error involving spaceport.sys.
I ran the handy .BAT file to zip up my dumps and am attaching it here. There are three dumps in the file I think, two with spaceport and one with a driver irql error that seems to indicate my wireless card driver may be out of date based on some googling I did. The three images attached are the details for each BSOD as shown in the Nirsoft viewer. They all seem to report a crash at the same crash address in the kernel, for what that is worth.
If anyone can read these and tell me what I might want to do, if anything, I'd appreciate it. I'm moderately computer literate and can handle troubleshooting up to a point but I'm not a person who can take a computer apart and do anything harder than throwing in more memory... Driver updates, registry setting tweaks, etc. are ok. Also, I do like to really understand what I do, so I'd appreciate a little explanation and not just "do this and it'll work." Thank you...
When waking the computer from sleep, it will act like it's been restarted. I finally installed the Nirsoft BS viewer and it reported an 0x139 bugcheck error involving spaceport.sys.
I ran the handy .BAT file to zip up my dumps and am attaching it here. There are three dumps in the file I think, two with spaceport and one with a driver irql error that seems to indicate my wireless card driver may be out of date based on some googling I did. The three images attached are the details for each BSOD as shown in the Nirsoft viewer. They all seem to report a crash at the same crash address in the kernel, for what that is worth.
If anyone can read these and tell me what I might want to do, if anything, I'd appreciate it. I'm moderately computer literate and can handle troubleshooting up to a point but I'm not a person who can take a computer apart and do anything harder than throwing in more memory... Driver updates, registry setting tweaks, etc. are ok. Also, I do like to really understand what I do, so I'd appreciate a little explanation and not just "do this and it'll work." Thank you...
My Computer
System One
-
- OS
- Windows 8 x64
- Computer type
- Laptop
- System Manufacturer/Model
- Samsung NP550P5C
- CPU
- 4ghz Intel
- Motherboard
- SAMSUNG ELECTRONICS CO., LTD. NP550P5C-A02UB
- Memory
- 4gb
- Graphics Card(s)
- Intel
- Sound Card
- "High definition audio device"
- Monitor(s) Displays
- Generic PnP Monitor (15.3"vis)
- Screen Resolution
- 1366x768
- Hard Drives
- Hitachi HTS547575A9E384 750gb SATA
- Keyboard
- "HID keyboard device"
- Mouse
- "HID compliant mouse" and Amazon wireless mouse
- Internet Speed
- it's Verizon DSL so 2.5mbps :-(
- Browser
- Firefox
- Antivirus
- Avast
- Other Info
- Online Armor
Emsisoft Antimalware
I have Belarc Advisor which can pull info better than the device manager if any is needed.