Help! Windows 8 BSOD

boredsoulz

New Member
Messages
8
Hi guys,

Just bought my ASUS laptop few months back. Mostly used it for gaming. But recently, I encounter various BSODs. The first one was 'IRQL NOT LESS OR EQUAL'. Subsequently, for 2 times, after I recovered my laptop from hibernation/sleep mode, I got an prompt saying 'Your PC encountered some problems and had restarted'.

Please help!! Thanks a lot.

View attachment 37297
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS i7-4500U
    CPU
    CPU @ 1.80 GHz 2.40 GHz
    Motherboard
    64-bit Operating System x64-based processor
    Memory
    8.00 GB
    Browser
    Internet Explorer
    Antivirus
    Trend Micro Titanium Internet Security
Hi,

Update ASUS AI USB Charger software:

AiCharger AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)

Update ATK package from ASUS (Downloads/Utilities):

ASMMAP64 ASMMAP64.sys Thu Jul 02 05:13:26 2009 (4A4C7A36)
atkwmiacpi64 atkwmiacpi64.sys Tue Sep 06 21:44:52 2011 (4E66CC94)

Update Intel audio driver from Intel.com:

ISCTD64 ISCTD64.sys Tue Nov 27 14:52:34 2012 (50B51A02)

Update from Realtek's website:

Rt630x64 Rt630x64.sys Wed Mar 27 02:32:00 2013 (51529260) <<< PCIe LAN
RTKVHD64 RTKVHD64.sys Tue Jun 04 09:33:09 2013 (51ADEC95) <<< HD Audio
RtsUVStor RtsUVStor.sys Tue Jan 15 04:33:44 2013 (50F52278) <<< card reader

Uninstall Intel Smart Connect:

WPRO_41_2001 WPRO_41_2001.sys Mon Nov 07 16:04:48 2011 (4EB847F0)
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Hi,

Thanks for the analysis. I have done above mentioned things.

But I have some doubts (sorry for the ignorance, im new to these IT software/driver issues). I just updated the drivers/softwares which you mentioned above, just googled and downloaded them. I am not really sure whether those things I downloaded are really relevant or the correct ones. And I cant really find the update for ASUS AI USB CHARGER software and the INTEL AUDIO driver from intel.com.

Please help and thanks!
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS i7-4500U
    CPU
    CPU @ 1.80 GHz 2.40 GHz
    Motherboard
    64-bit Operating System x64-based processor
    Memory
    8.00 GB
    Browser
    Internet Explorer
    Antivirus
    Trend Micro Titanium Internet Security
And are those softwares that detect the outdated drivers in my computer trustable?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS i7-4500U
    CPU
    CPU @ 1.80 GHz 2.40 GHz
    Motherboard
    64-bit Operating System x64-based processor
    Memory
    8.00 GB
    Browser
    Internet Explorer
    Antivirus
    Trend Micro Titanium Internet Security
And are those softwares that detect the outdated drivers in my computer trustable?

In general, no, bad idea. They can render machines unbootable.

ASUS' site. Downloads/Utilities like I said. If no Win8, get Win7.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
View attachment 37340

Is this correct? ''ASUS USB CHARGER PLUS'' The only one and the most relevant one that I found.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS i7-4500U
    CPU
    CPU @ 1.80 GHz 2.40 GHz
    Motherboard
    64-bit Operating System x64-based processor
    Memory
    8.00 GB
    Browser
    Internet Explorer
    Antivirus
    Trend Micro Titanium Internet Security
Yep.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
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