Windows 8 and 8.1 Forums

Help! Windows 8 BSOD

  1. #1


    Posts : 8
    Windows 8

    Help! Windows 8 BSOD


    Hi guys,

    Just bought my ASUS laptop few months back. Mostly used it for gaming. But recently, I encounter various BSODs. The first one was 'IRQL NOT LESS OR EQUAL'. Subsequently, for 2 times, after I recovered my laptop from hibernation/sleep mode, I got an prompt saying 'Your PC encountered some problems and had restarted'.

    Please help!! Thanks a lot.

    Attachment 37297

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Hi,

    Update ASUS AI USB Charger software:

    AiCharger AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)

    Update ATK package from ASUS (Downloads/Utilities):

    ASMMAP64 ASMMAP64.sys Thu Jul 02 05:13:26 2009 (4A4C7A36)
    atkwmiacpi64 atkwmiacpi64.sys Tue Sep 06 21:44:52 2011 (4E66CC94)

    Update Intel audio driver from Intel.com:

    ISCTD64 ISCTD64.sys Tue Nov 27 14:52:34 2012 (50B51A02)

    Update from Realtek's website:

    Rt630x64 Rt630x64.sys Wed Mar 27 02:32:00 2013 (51529260) <<< PCIe LAN
    RTKVHD64 RTKVHD64.sys Tue Jun 04 09:33:09 2013 (51ADEC95) <<< HD Audio
    RtsUVStor RtsUVStor.sys Tue Jan 15 04:33:44 2013 (50F52278) <<< card reader

    Uninstall Intel Smart Connect:

    WPRO_41_2001 WPRO_41_2001.sys Mon Nov 07 16:04:48 2011 (4EB847F0)
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8


    Hi,

    Thanks for the analysis. I have done above mentioned things.

    But I have some doubts (sorry for the ignorance, im new to these IT software/driver issues). I just updated the drivers/softwares which you mentioned above, just googled and downloaded them. I am not really sure whether those things I downloaded are really relevant or the correct ones. And I cant really find the update for ASUS AI USB CHARGER software and the INTEL AUDIO driver from intel.com.

    Please help and thanks!
      My System SpecsSystem Spec

  4. #4


    Posts : 8
    Windows 8


    And are those softwares that detect the outdated drivers in my computer trustable?
      My System SpecsSystem Spec

  5. #5


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Quote Originally Posted by boredsoulz View Post
    And are those softwares that detect the outdated drivers in my computer trustable?
    In general, no, bad idea. They can render machines unbootable.

    ASUS' site. Downloads/Utilities like I said. If no Win8, get Win7.
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    Windows 8


    Attachment 37340

    Is this correct? ''ASUS USB CHARGER PLUS'' The only one and the most relevant one that I found.
      My System SpecsSystem Spec

  7. #7


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Yep.
      My System SpecsSystem Spec

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