Random BSODs and freezes in windows 8

LTd

New Member
Messages
14
Ok, so the other day my 1-year old daughter snuck inside the computer room and spent a minute or so turning my desktop computer on and off repeatedly. I didn't use the computer untill today and within a couple of minutes or so playing Battlefield 4 it froze. Later it also froze while web browsing using chrome and also during boot up. I've also had a couple of BSODs (system service exception, and something with a reference to an address 0x0000001, which I can remember). I've had problems with the ram before on another computer so I tried running Memtest86+ with all four memory sticks installed and it soon resulted in the error in picture. I then tried playing BF4 again with only two of the sticks installed untill it froze, and then switching the sticks untill it froze again. I also tried running Memtest with only 2 sticks installed but I'm not able to reproduce the error.

There is most certainly a problem with the RAM, but could there also be a problem with other hardware?

View attachment 37038
 

My Computer

System One

  • OS
    Win 8.1
Hey,

Two things.

I would make sure that the bios is set to Optimized Defaults then save.

I would also unplug the machine from the wall for a minute or so at least, then test again.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Hey,

Two things.

I would make sure that the bios is set to Optimized Defaults then save.

I would also unplug the machine from the wall for a minute or so at least, then test again.


I'm not sure where to change the bios to 'optimized defaults', but I will have a look. Could it be that the BIOS-settings changed due to the rebooting?
 

My Computer

System One

  • OS
    Win 8.1
No, bios settings can't change on their own.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Is there even a chance of ruining the ram from turning the computer on/off repeatedly? I guess it would put more stress on the mechanical parts inside the computer such as the HHDs spinning up/down or even the fans, but could it also cause voltage spikes or such capable of destroying the ram? So far all of the ram modules seem to have problems. I tried running BF4 with only two of the 4 memory cards, which shortly caused a freeze and reboot. I then switched to the other two sticks and tried again with same results. I will try them one at a time in case only one in each pair was faulty. (Each stick is 4GB).

I also tried running the computer with 2 (2GB) sticks of some older ram I had lying around, which didn't seem to cause any freeze while playing BF4. Haven't tried Memtest86 on those.
 

My Computer

System One

  • OS
    Win 8.1
Ok, so I haven't had much time to circle in the problem lately, but I tried testing the ram using memtest86 a little more thorough. Basically I ran all the sticks individually in the same slot for approximately 10 hours / 10 passes without no errors, which makes me think the ram modules are fine. I then tried running one of the modules in all the slots for approximately 10 hours / 10 passes with no errors. That makes me think both the ram and the slots are fine. I also tried running two modules at the time with no errors in memtest86. When all these tests passed I started using the computer as normal, but with only two modules installed with still made the computer crash occationally. However, when I use only one module (4GB) it seems relatively stable, and I haven't had any problems that I can think of.

What could the problem be?
 

My Computer

System One

  • OS
    Win 8.1
You can attach latest crash dump, just for good measure (so I can glance over and double-check to ensure nothing stands out) - but it is likely still defective memory.

I would just RMA the memory and call it a day. When it's all fixed, you'll be glad. (Make sure modules are actually compatible with motherboard, too.)
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
You can attach latest crash dump, just for good measure (so I can glance over and double-check to ensure nothing stands out) - but it is likely still defective memory.

I would just RMA the memory and call it a day. When it's all fixed, you'll be glad. (Make sure modules are actually compatible with motherboard, too.)

I will contact the company where I purchased them, however I'm pretty sure they will charge me for testing them if they turn out to be fine. But is it likely that the RAM turns sour just from switching the computer on/off a a number of times?
 

My Computer

System One

  • OS
    Win 8.1

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
No, not very likely, but obviously there is an issue and it has to be something. heh

Memtest above shows something.

I just noticed/realized that I haven't looked over the software. We can check it:

http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

Yesterday I tried installing all memory modules and instead of running at 1600MHz, which earlier have caused BSOD within short time of playing, I tried running at 1333MHz and no problems occured. I'm not 100% sure this wan't by coincidence, but I will be testing a little more this weekend. I contacted the guys I purchased the modules from and I will send them back early next week.

A short question: How big is the difference between running 16Gb ram at 1333MHz compared to 4Gb at 1600MHz? When I ran only one module it rarely caused problems.
 

My Computer

System One

  • OS
    Win 8.1
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