Windows 8 and 8.1 Forums

BSOD - IRQL only when Nvidia driver is turned on

  1. #21

    Posts : 14
    windows 8.1

    Hey mate, I have contacted sager, they tell me to send it back, which im going to do when I go back to my uncles house (who has the packaging) but as I told you, normally it never crashes when I have the video card turned off, so that is what I was doing while I wait to take it back, however, I just got another crash, which I find interesting since it never has before. This is the crash dump now, leading me to believe that now that the video card is off it let the computer see that it was actually a different file crashing... could this be the real issue? Does this give you any additional information? Again, the onboard is the only thing on now, the Nvidia is turned off.

    On Tue 2/11/2014 3:43:06
    PM GMT your computer crashed
    crash dump file:
    This was probably caused by the
    following module:
    dxgmms1.sys (dxgmms1+0x3AA9D)
    Bugcheck code: 0x3B
    (0xC0000005, 0xFFFFF80001664A9D, 0xFFFFD000231D5F60, 0x0)
    file path:
    Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: DirectX Graphics
    Bug check description: This indicates that an exception happened while
    executing a routine that transitions from non-privileged code to privileged
    This appears to be a typical software driver bug and is not likely to
    be caused by a hardware problem.
    The crash took place in a standard
    Microsoft module. Your system configuration may be incorrect. Possibly this
    problem is caused by another driver on your system that cannot be identified at
    this time.

      My System SpecsSystem Spec

  2. #22

    Posts : 1,883

    Quote Originally Posted by lynchie51588 View Post
    Hey mate, I have contacted sager, they tell me to send it back Does this give you any additional information?
    No. Enjoy the new machine when you get it.

    If you didn't follow previous advice about installing video drivers from maker's site, you could do that before you send it out.
      My System SpecsSystem Spec

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BSOD - IRQL only when Nvidia driver is turned on
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