Windows 8 and 8.1 Forums


Random BSOD - New Laptop Samsung Series 8

  1. #1


    USA
    Posts : 6
    Win 8.1 x64

    Random BSOD - New Laptop Samsung Series 8


    So I've had this laptop since christmas and I'm a bit worried about a few things..

    The Samsung support for drivers is beyond pathetic. There is basically nothing available to the users except this software package called SW Update. A few of the updates simply don't work, which includes an audio driver and a bluetooth driver.

    The switchable graphics has had trouble since Win 8.1, but I've gotten it to work thanks to some google searching. The Intel support for Win 8.1 has also been a mess from what I understand. Getting the Intel HD to run smoothly in tandem with the AMD Radeon has been an adventure...

    However, I've had some random times where the AMD graphics driver randomly stopped responding and recovered successfully (not gaming at the time).

    I'm worried that there is something more serious going on here, but hopefully it's just a driver issue.

    Today I got a BSOD for the first time and I didn't get a chance to see what it was before it auto restarted.
    I've since disabled the auto restart.

    I've uploaded my mini dump file and any help would be greatly appreciated.

    Thanks!

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Hi,

    Uninstall Kaspersky.

    Set Windows Firewall and Windows Defender to Automatic and start them too.

    Enjoy.
      My System SpecsSystem Spec

  3. #3


    USA
    Posts : 6
    Win 8.1 x64


    Quote Originally Posted by MasterChief View Post
    Hi,

    Uninstall Kaspersky.

    Set Windows Firewall and Windows Defender to Automatic and start them too.

    Enjoy.

    That would solve my problem? I'm confused...
      My System SpecsSystem Spec

Random BSOD - New Laptop Samsung Series 8
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