[BSoD] Windows 8.1 - On Power Down (Restart or Shutdown)

illutian

Member
Member
Messages
21
**EDIT: Included SF Debug zip**


System Specs:
CPU: i7-920 [Cooled via Corsair H-series liquid cooling]
RAM: 12GB Corsair Dominator [Fully tested; 100% pass]
GPU: Geforce GTX 670 4GB [x2; SLI]
OS: Windows 8.1 w/ lastest drivers from Windows Update
Main Drive: Intel 510 120GB SSD

This actually started with Windows 8 at some point. I performed a fresh install of Win8 on a Win7 machine (part of that Win8 Pro for $20).

I had hoped that 8.1 might fix the issue if there was a 'core' driver that had been corrupted...sadly it did not.
Below is the Kernel Memory Dump, this is the same result for every BSoD I get. And the BSoD isn't on every power down...sometimes the machine will sit at 'Shutting Down' for a few seconds (less than 10; <3 SSD) or last over half a minute before finally powering down. The other times...it's upwards to 1 minute and the "unhappy face".
Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.




Loading Dump File [E:\System Data\MEMORY.DMP]
Kernel Bitmap Dump File: Only kernel address space is available


Symbol search path is: http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
Machine Name:
Kernel base = 0xfffff803`dbe74000 PsLoadedModuleList = 0xfffff803`dc138990
Debug session time: Fri Feb  7 02:04:18.080 2014 (UTC - 5:00)
System Uptime: 0 days 22:42:09.400
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols


Loading unloaded module list
.................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck 9F, {3, ffffe00001f1f830, fffff803dd9ef980, ffffe00001f51010}


Probably caused by : pci.sys


Followup: MachineOwner
---------


0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe00001f1f830, Physical Device Object of the stack
Arg3: fffff803dd9ef980, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: ffffe00001f51010, The blocked IRP


Debugging Details:
------------------




DRVPOWERSTATE_SUBCODE:  3


DRIVER_OBJECT: ffffe00000fca060


IMAGE_NAME:  pci.sys


DEBUG_FLR_IMAGE_TIMESTAMP:  5215f837


MODULE_NAME: pci


FAULTING_MODULE: fffff8000053e000 pci


DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT


BUGCHECK_STR:  0x9F


PROCESS_NAME:  System


CURRENT_IRQL:  2


TAG_NOT_DEFINED_c000000f:  FFFFF803DD9F6FB0


STACK_TEXT:  
fffff803`dd9ef948 fffff803`dc06b1a6 : 00000000`0000009f 00000000`00000003 ffffe000`01f1f830 fffff803`dd9ef980 : nt!KeBugCheckEx
fffff803`dd9ef950 fffff803`dc06b0c6 : ffffe000`01fb5f08 ffffe000`08478250 00000000`00000004 00000000`00000000 : nt!PopIrpWatchdogBugcheck+0xde
fffff803`dd9ef9b0 fffff803`dbf21f64 : ffffe000`01fb5f40 00000000`00000001 fffff803`dd9efa79 00000000`00000002 : nt!PopIrpWatchdog+0x32
fffff803`dd9efa00 fffff803`dbf22478 : 00000000`00000000 ffffe000`06d88700 fffff803`dc162180 fffff803`dc1668a0 : nt!KiProcessExpiredTimerList+0x1d8
fffff803`dd9efae0 fffff803`dbf7e478 : fffff803`dc162180 00000000`002c9779 00000000`002f92a1 00000000`002f92b9 : nt!KiExpireTimerTable+0x218
fffff803`dd9efb80 fffff803`dbeceabc : ffffe000`06d884c0 00000000`00000001 fffff803`dd9efd50 fffff803`dbec9fbc : nt!KiTimerExpiration+0x148
fffff803`dd9efc30 fffff803`dbfc57ea : fffff803`dc162180 fffff803`dc162180 00000000`001a3fe0 fffff803`dc1baa80 : nt!KiRetireDpcList+0x19c
fffff803`dd9efda0 00000000`00000000 : fffff803`dd9f0000 fffff803`dd9ea000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a




STACK_COMMAND:  kb


FOLLOWUP_NAME:  MachineOwner


FAILURE_BUCKET_ID:  0x9F_3_IMAGE_pci.sys


BUCKET_ID:  0x9F_3_IMAGE_pci.sys


Followup: MachineOwner
---------


0: kd> !drvobj ffffe00000fca060 f
Driver object (ffffe00000fca060) is for:
 \Driver\pci
Driver Extension List: (id , addr)


Device Object list:
ffffe00001f6d270  ffffe00001f6e060  ffffe00001f1e060  ffffe00001f1f830
ffffe00001f21060  ffffe00001f23060  ffffe00001f24800  ffffe00001f26880
ffffe00001f26060  ffffe00001f2e8e0  ffffe00001f2f6f0  ffffe00001f2f040
ffffe00001f40040  ffffe00001f41ba0  ffffe00001f42ba0  ffffe00001f438e0
ffffe00001f446f0  ffffe00001f44040  ffffe00001f1d880  ffffe00001f1d060
ffffe00000ffd880  ffffe00000ffd060  ffffe00000ffe880  ffffe00000ffe060
ffffe00000fff880  ffffe00000fff060  ffffe00000fcd880  ffffe00000fcd060
ffffe00000fbc880  ffffe00000fbc060  ffffe00000fbd880  ffffe00000fbd060
ffffe00000fbe880  ffffe00000fbe060  ffffe00000fbf880  ffffe00000fbf060
ffffe00000fc0880  ffffe00000fc0060  ffffe00000fc1880  ffffe00000fc1060
ffffe00000fc2880  ffffe00000fc2060  ffffe00000fc3880  ffffe00000fc3060
ffffe00000fc7aa0  


DriverEntry:   fffff80000545910    pci!GsDriverEntry
DriverStartIo: 00000000    
DriverUnload:  fffff8000057df80    pci!PciDriverUnload
AddDevice:     fffff8000056c1f0    pci!PciAddDevice


Dispatch routines:
[00] IRP_MJ_CREATE                      fffff803dbf6d904    nt!IopInvalidDeviceRequest
[01] IRP_MJ_CREATE_NAMED_PIPE           fffff803dbf6d904    nt!IopInvalidDeviceRequest
[02] IRP_MJ_CLOSE                       fffff803dbf6d904    nt!IopInvalidDeviceRequest
[03] IRP_MJ_READ                        fffff803dbf6d904    nt!IopInvalidDeviceRequest
[04] IRP_MJ_WRITE                       fffff803dbf6d904    nt!IopInvalidDeviceRequest
[05] IRP_MJ_QUERY_INFORMATION           fffff803dbf6d904    nt!IopInvalidDeviceRequest
[06] IRP_MJ_SET_INFORMATION             fffff803dbf6d904    nt!IopInvalidDeviceRequest
[07] IRP_MJ_QUERY_EA                    fffff803dbf6d904    nt!IopInvalidDeviceRequest
[08] IRP_MJ_SET_EA                      fffff803dbf6d904    nt!IopInvalidDeviceRequest
[09] IRP_MJ_FLUSH_BUFFERS               fffff803dbf6d904    nt!IopInvalidDeviceRequest
[0a] IRP_MJ_QUERY_VOLUME_INFORMATION    fffff803dbf6d904    nt!IopInvalidDeviceRequest
[0b] IRP_MJ_SET_VOLUME_INFORMATION      fffff803dbf6d904    nt!IopInvalidDeviceRequest
[0c] IRP_MJ_DIRECTORY_CONTROL           fffff803dbf6d904    nt!IopInvalidDeviceRequest
[0d] IRP_MJ_FILE_SYSTEM_CONTROL         fffff803dbf6d904    nt!IopInvalidDeviceRequest
[0e] IRP_MJ_DEVICE_CONTROL              fffff800005402a0    pci!PciDispatchDeviceControl
[0f] IRP_MJ_INTERNAL_DEVICE_CONTROL     fffff803dbf6d904    nt!IopInvalidDeviceRequest
[10] IRP_MJ_SHUTDOWN                    fffff803dbf6d904    nt!IopInvalidDeviceRequest
[11] IRP_MJ_LOCK_CONTROL                fffff803dbf6d904    nt!IopInvalidDeviceRequest
[12] IRP_MJ_CLEANUP                     fffff803dbf6d904    nt!IopInvalidDeviceRequest
[13] IRP_MJ_CREATE_MAILSLOT             fffff803dbf6d904    nt!IopInvalidDeviceRequest
[14] IRP_MJ_QUERY_SECURITY              fffff803dbf6d904    nt!IopInvalidDeviceRequest
[15] IRP_MJ_SET_SECURITY                fffff803dbf6d904    nt!IopInvalidDeviceRequest
[16] IRP_MJ_POWER                       fffff8000053f5c0    pci!PciDispatchPnpPower
[17] IRP_MJ_SYSTEM_CONTROL              fffff80000563be8    pci!PciDispatchSystemControl
[18] IRP_MJ_DEVICE_CHANGE               fffff803dbf6d904    nt!IopInvalidDeviceRequest
[19] IRP_MJ_QUERY_QUOTA                 fffff803dbf6d904    nt!IopInvalidDeviceRequest
[1a] IRP_MJ_SET_QUOTA                   fffff803dbf6d904    nt!IopInvalidDeviceRequest
[1b] IRP_MJ_PNP                         fffff8000053f5c0    pci!PciDispatchPnpPower

I've tried updating the SSD driver: Nope
I've tried running shipped-with SSD Driver: Nope
I've tried updating Video Driver: Nope
I've tried running shipped-with Video Driver: Nope

I'm not really sure what other steps I can take, besides the obvious fresh install, to rectify this.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro w/ Media Center
    Computer type
    PC/Desktop

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Uninstall Realtemp:

Code:
    ImageSize:  0000C000
0: kd> lmvm winring0x64
start             end                 module name
fffff800`03841000 fffff800`03848000   WinRing0x64   (deferred)             
    Image path: \??\E:\System Data\RealTemp\WinRing0x64.sys
    Image name: WinRing0x64.sys
    Timestamp:        Sat Jul 26 09:29:37 2008 (488B26C1)
    CheckSum:         00011908
    ImageSize:        00007000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Delete the following driver, then open Regedit and delete its subkey found at the following location shown after the code below:

Code:
0: kd> lmvm  PxHlpa64
start             end                 module name
fffff800`008ed000 fffff800`008f91a0   PxHlpa64   (deferred)             
    Image path: \SystemRoot\System32\Drivers\PxHlpa64.sys
    Image name: PxHlpa64.sys
    Timestamp:        Tue Apr 24 13:26:29 2012 (4F96E245)
    CheckSum:         0000E1AD
    ImageSize:        0000C1A0
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services

Reboot.

Then follow this post to fix the DVD drive: http://www.eightforums.com/drivers-hardware/39712-dvd-rom-not-reading-any-disc.html#post333599

If still necessary, see about removing this hardware and driver, to test.
RAMDiskVE RAMDiskVE.sys Tue Dec 31 11:08:35 2013 (52C2EC03)

Install the storage driver from Intel.com:

Code:
Name    Intel(R) ICH10 Family 6 Port SATA AHCI Controller - 3A22
Manufacturer    Intel
Status    OK
PNP Device ID    PCI\VEN_8086&DEV_3A22&SUBSYS_3A208086&REV_00\3&2411E6FE&0&FA
I/O Port    0x0000F900-0x0000F907
I/O Port    0x0000F800-0x0000F803
I/O Port    0x0000F700-0x0000F707
I/O Port    0x0000F600-0x0000F603
I/O Port    0x0000F500-0x0000F51F
Memory Address    0xF3FFC000-0xF3FFC7FF
IRQ Channel    IRQ 19
Driver    c:\windows\system32\drivers\storahci.sys (6.3.9600.16384, 105.34 KB (107,872 bytes), 8/22/2013 7:40 AM)

Install J-Micron storage driver:

Code:
Name    Standard SATA AHCI Controller
Manufacturer    Standard SATA AHCI Controller
Status    OK
PNP Device ID    PCI\VEN_197B&DEV_2363&SUBSYS_100C3842&REV_02\4&2A72BAF0&0&00E1
Memory Address    0xF3CFE000-0xF3CFFFFF
IRQ Channel    IRQ 17
Driver    c:\windows\system32\drivers\storahci.sys (6.3.9600.16384, 105.34 KB (107,872 bytes), 8/22/2013 7:40 AM)
    
Name    Standard Dual Channel PCI IDE Controller
Manufacturer    (Standard IDE ATA/ATAPI controllers)
Status    OK
PNP Device ID    PCI\VEN_197B&DEV_2363&SUBSYS_100C3842&REV_02\4&2A72BAF0&0&01E1
I/O Port    0x0000AF00-0x0000AF07
I/O Port    0x0000AE00-0x0000AE03
I/O Port    0x0000AD00-0x0000AD07
I/O Port    0x0000AC00-0x0000AC03
I/O Port    0x0000AB00-0x0000AB0F
IRQ Channel    IRQ 18
Driver    c:\windows\system32\drivers\pciide.sys (6.3.9600.16384, 14.34 KB (14,688 bytes), 8/22/2013 8:22 AM)

ftp://driver.jmicron.com.tw/SATA_Controller/Windows/JMB36X_WinDrv_R1.17.65_WHQL.zip
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Double checking:

For Intel we're talking about the Intel® Rapid Storage Technology (Intel® RST) RAID Driver

Correct?

I don't have an issue with the DVD drive not reading disc.

I'm hesitant about deleting drivers that appear to have been shipped with the Windows 8 installation. (I've never installed Roxio or Rovi)

And blah...sucks I gotta use JMicron's driver. Hope it works with Windows 8...they still don't say their driver supports Window 7 :huh:
 

My Computer

System One

  • OS
    Windows 8.1 Pro w/ Media Center
    Computer type
    PC/Desktop

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Hmm, I see...I think.

Deleting that driver breaks the DVD.

Edit
And I'm a fool for not saying my Mobo.

MOBO: EVGA X58 Classified

so...Intel's latest drivers won't work for me.

...found 11.7.4.1001, Intel's latest drivers that still support the X58
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro w/ Media Center
    Computer type
    PC/Desktop
UPDATE:

I haven't had any BSoD, but then I've only initiated a power down sequence twice.

This last one still took a fairly long time to power down, roughly 35 seconds....on a SSD.


I'm not sure if the BSoD error code, or lack of, was stated in the Windows Debugger. But it's a Driver Power State Failure; with the PCI.sys being the likely culprit.

Some additional info:

I highly doubt the RAMdisk is causing this as I've had this issue for well over 8 months. And the RAMdisk was added last week (as of this post).
 

My Computer

System One

  • OS
    Windows 8.1 Pro w/ Media Center
    Computer type
    PC/Desktop
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