Lenovo thnikpad x1 Carbon DPC_WATCHDOG_VIOLATION

fatihsamet

New Member
Messages
5
Hi,
My laptop is Lenovo Thinkpad x1 Carbon. Almost everyday my laptop falls to bluescreen and reset itself. I have attached my dump files and my bluescreen image.
Before i tried to update my ssd firmware but i couldn't be success.

CPU : Intel Core i5 - 3427U
8 GB Memory
Sandisk sd5sg2256g1052e

I am looking forward your answer and comments
 

My Computer

System One

  • OS
    Windows 8 Enterprise
Your logs are not complete. Please download and run the attached file. Once finished attach the new files.
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise
Update:

dc3d dc3d.sys Wed May 18 04:07:24 2011 (4DD37E3C)

Update:

RTKVHD64 RTKVHD64.sys Tue May 21 09:46:52 2013 (519B7ACC)

Delete:

Code:
1: kd> lmvm vna
start             end                 module name
fffff880`037d5000 fffff880`037fb0c0   vna        (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\vna.sys
    Image name: vna.sys
    Timestamp:        Mon Dec 29 07:10:44 2008 (4958BE44)
    CheckSum:         0002E645
    ImageSize:        000260C0
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Delete its subkey at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services, in Regedit.

Reboot.

Update or if none available, test machine with hardware removed:

ew_jubusenum ew_jubusenum.sys Sun Jan 30 05:19:33 2011 (4D453B35)


Uninstall VMWare if issues persist.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
sorry for missing files. I ran your bat file and result archieve is attached.
Thank you for quick response
 

My Computer

System One

  • OS
    Windows 8 Enterprise
Cool. :) Update Acronis software too, for good measure.

tib_mounter Acronis TIB Mounter Kernel 27.12.2012 15:25:05

On my machines, I have 30.09.2013 (Like your date format, not USA's - well, obviously with the leading "30" heh)
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Hi, thank you for your help. I am sorry bu i can not understand what you say clearly. Can you please instruct me more clear and task by task.
Should i delete the key you mentioned, from regedit.
And the other thing is my need for vmWare. Do you think vmware is the root cause of my problem? I need it and how can i solve this problem without removal of vmware.

Thank you.
 

My Computer

System One

  • OS
    Windows 8 Enterprise
Hi, thank you for your help. I am sorry bu i can not understand what you say clearly. Can you please instruct me more clear and task by task.
Should i delete the key you mentioned, from regedit.

You're welcome, and I do understand there may be a language barrier, but there really honestly is no clearer way than how I've said it:

Delete its subkey at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services, in Regedit.

Reboot.

You have to look for the driver inside one of the things that look like a folder at that location in Regedit. The driver is vna.sys, the same one you should have deleted from C:\Windows\System32\drivers

Then delete that folder when you find it, in Regedit.

If you're unsure, ask a friend or relative.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Thank you chief. I followed your instructions. I updated my mouse,sound card driver. And deleted register key, and vna.sys. From now on i am waiting and testing my machine. I will see whether i get bluescreen or not.
 

My Computer

System One

  • OS
    Windows 8 Enterprise
Hi again,
I have just learned vna was my vpn driver and it is necessary for me. So i installed it again. And also i have so many friends that have same computer and same vpn software. They have no problem as mine. Please help me to get rid of that problem.
 

My Computer

System One

  • OS
    Windows 8 Enterprise
That's a no-no in the land of bsod resolution.

Please follow advice given if you wish to receive advice.

If there is a new crash, we will see new logs. When the machine is stable and my work here is done, then feel free to experiment to see what crashes or not, when it's on your "dime", so-to-speak.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Back
Top