Windows 8 and 8.1 Forums


Lenovo thnikpad x1 Carbon DPC_WATCHDOG_VIOLATION

  1. #1


    Posts : 5
    Windows 8 Enterprise

    Lenovo thnikpad x1 Carbon DPC_WATCHDOG_VIOLATION


    Hi,
    My laptop is Lenovo Thinkpad x1 Carbon. Almost everyday my laptop falls to bluescreen and reset itself. I have attached my dump files and my bluescreen image.
    Before i tried to update my ssd firmware but i couldn't be success.

    CPU : Intel Core i5 - 3427U
    8 GB Memory
    Sandisk sd5sg2256g1052e

    I am looking forward your answer and comments

      My System SpecsSystem Spec

  2. #2


    Posts : 1,360
    Windows 8.1 Enterprise


    Your logs are not complete. Please download and run the attached file. Once finished attach the new files.
      My System SpecsSystem Spec

  3. #3


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Update:

    dc3d dc3d.sys Wed May 18 04:07:24 2011 (4DD37E3C)

    Update:

    RTKVHD64 RTKVHD64.sys Tue May 21 09:46:52 2013 (519B7ACC)

    Delete:

    Code:
    1: kd> lmvm vna
    start             end                 module name
    fffff880`037d5000 fffff880`037fb0c0   vna        (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\vna.sys
        Image name: vna.sys
        Timestamp:        Mon Dec 29 07:10:44 2008 (4958BE44)
        CheckSum:         0002E645
        ImageSize:        000260C0
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Delete its subkey at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services, in Regedit.

    Reboot.

    Update or if none available, test machine with hardware removed:

    ew_jubusenum ew_jubusenum.sys Sun Jan 30 05:19:33 2011 (4D453B35)


    Uninstall VMWare if issues persist.
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8 Enterprise


    sorry for missing files. I ran your bat file and result archieve is attached.
    Thank you for quick response
      My System SpecsSystem Spec

  5. #5


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Cool. Update Acronis software too, for good measure.

    tib_mounter Acronis TIB Mounter Kernel 27.12.2012 15:25:05

    On my machines, I have 30.09.2013 (Like your date format, not USA's - well, obviously with the leading "30" heh)
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8 Enterprise


    Hi, thank you for your help. I am sorry bu i can not understand what you say clearly. Can you please instruct me more clear and task by task.
    Should i delete the key you mentioned, from regedit.
    And the other thing is my need for vmWare. Do you think vmware is the root cause of my problem? I need it and how can i solve this problem without removal of vmware.

    Thank you.
      My System SpecsSystem Spec

  7. #7


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Quote Originally Posted by fatihsamet View Post
    Hi, thank you for your help. I am sorry bu i can not understand what you say clearly. Can you please instruct me more clear and task by task.
    Should i delete the key you mentioned, from regedit.
    You're welcome, and I do understand there may be a language barrier, but there really honestly is no clearer way than how I've said it:

    Quote Originally Posted by MasterChief View Post
    Delete its subkey at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services, in Regedit.

    Reboot.
    You have to look for the driver inside one of the things that look like a folder at that location in Regedit. The driver is vna.sys, the same one you should have deleted from C:\Windows\System32\drivers

    Then delete that folder when you find it, in Regedit.

    If you're unsure, ask a friend or relative.
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    Windows 8 Enterprise


    Thank you chief. I followed your instructions. I updated my mouse,sound card driver. And deleted register key, and vna.sys. From now on i am waiting and testing my machine. I will see whether i get bluescreen or not.
      My System SpecsSystem Spec

  9. #9


    Posts : 5
    Windows 8 Enterprise


    Hi again,
    I have just learned vna was my vpn driver and it is necessary for me. So i installed it again. And also i have so many friends that have same computer and same vpn software. They have no problem as mine. Please help me to get rid of that problem.
      My System SpecsSystem Spec

  10. #10


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    That's a no-no in the land of bsod resolution.

    Please follow advice given if you wish to receive advice.

    If there is a new crash, we will see new logs. When the machine is stable and my work here is done, then feel free to experiment to see what crashes or not, when it's on your "dime", so-to-speak.
      My System SpecsSystem Spec

Lenovo thnikpad x1 Carbon DPC_WATCHDOG_VIOLATION
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