Solved Random Freezes, happens VERY frequently, error 0xa0000001

Krysune

New Member
Messages
6
Location
Katy, Texas
Alright, let me start by describing what has been happening, and it's very strange, I have never encountered this kind of issue before until recently.


Mind you, this happens when I do just about ANYTHING, ANYTHING...so for example (here lately) I will open up Chrome or Internet Explorer and I'll start browsing the web, forums, youtube, etc...and randomly the best way I can put this is...Everything will stop responding, you wont be-able to navigate through links, cannot open new tabs, cannot close tabs, if I am on youtube the video and sound stops. If I minimize the internet browser everything else I have open such as notepad, skype, paint, a game they will stop responding as well. Task Manager isn't able to be accessed, start menu isn't able to be accessed, opening anything on the desktop such as folders or even the recycle bin will open but they then freeze (And windows pops up a message asking if you'd like to "End the Process" and that also freezes) The whole system become unusable for a few minutes and then everything is back to normal again.


Then today I realized something else along with this, maybe it can help pinpoint what is wrong. I was attempting to burn a DVD eariler today, and this random "freeze" happened during it, during the burning process, of course it stopped responding and then the DVD drive gave me a horrible error - 0xC0AA0301
So what ever this random freezing is, it causes the whole system to literally stop responding, and it's strange.


The blue screen occurred today, when I started a game, windows immediately blue-screened on me.


Computer Specs
AMD FX(tm)-8320 Eight-Core Processor
Gigabyte Technology Co., Ltd. 970A-D3P
BIOS Date: 08/06/13 15:48:54 Ver: 04.06.05
RAM 8.00 GB
HD's (1) WDC WD10EADS-00L5B1 ATA Device (2) M4-CT128M4SSD2 ATA Device
AMD Radeon HD 7800 Series (Radeon HD7850)
Microsoft Windows 8.1 Pro 64-bit 9600 Multiprocessor Free
PSU: OCZ Fatal1ty 550W
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    CPU
    AMD FX(tm)-8320 Eight-Core Processor
    Motherboard
    Gigabyte Technology Co., Ltd. 970A-D3P
    Memory
    2x4GB CORSAIR Vengeance 1600Mhz
    Graphics Card(s)
    AMD Radeon HD 7850
    Sound Card
    N/A
    Monitor(s) Displays
    1 24'' Monitor
    Screen Resolution
    1600x900
    Hard Drives
    1 320GB Seagate Boot/OS Drive
    1 1TB WD Green
    PSU
    OCZ Fatal1ty 550W
    Case
    Tempest 410
    Cooling
    Hyper Evo 212
    Keyboard
    IBM Model M 1988
    Mouse
    Razer Death Adder
    Internet Speed
    25MB DOWN / 5MB UP
    Browser
    Google Chrome
    Antivirus
    Windows Defender
Hey,

Update bios to newest, set Optimized Defaults in it, then boot to Windows. Please then post a screenshot of CPU-Z's 1st tab, one of Memory tab and one each for each stick of RAM you have of the SPD tab.

Install Intel proprietary storage driver and also latest INF Update chipset driver package from AMD:

Code:
Name    ATA Channel 0
Manufacturer    (Standard IDE ATA/ATAPI controllers)
Status    OK
PNP Device ID    PCIIDE\IDECHANNEL\4&2A498D8&0&0
Driver    c:\windows\system32\drivers\atapi.sys (6.3.9600.16384, 25.84 KB (26,464 bytes), 8/22/2013 7:22 AM)
    
Name    ATA Channel 1
Manufacturer    (Standard IDE ATA/ATAPI controllers)
Status    OK
PNP Device ID    PCIIDE\IDECHANNEL\4&2A498D8&0&1
Driver    c:\windows\system32\drivers\atapi.sys (6.3.9600.16384, 25.84 KB (26,464 bytes), 8/22/2013 7:22 AM)
    
Name    Standard Dual Channel PCI IDE Controller
Manufacturer    (Standard IDE ATA/ATAPI controllers)
Status    OK
PNP Device ID    PCI\VEN_1002&DEV_4390&SUBSYS_B0021458&REV_40\3&11583659&0&88
I/O Port    0x0000F090-0x0000F097
I/O Port    0x0000F080-0x0000F083
I/O Port    0x0000F070-0x0000F077
I/O Port    0x0000F060-0x0000F063
I/O Port    0x0000F050-0x0000F05F
Memory Address    0xFEB0B000-0xFEB0B3FF
IRQ Channel    IRQ 19
Driver    c:\windows\system32\drivers\pciide.sys (6.3.9600.16384, 14.34 KB (14,688 bytes), 8/22/2013 7:22 AM)
    
Name    Standard Dual Channel PCI IDE Controller
Manufacturer    (Standard IDE ATA/ATAPI controllers)
Status    OK
PNP Device ID    PCI\VEN_1002&DEV_439C&SUBSYS_50021458&REV_40\3&11583659&0&A1
I/O Port    0x0000F000-0x0000F00F
Driver    c:\windows\system32\drivers\pciide.sys (6.3.9600.16384, 14.34 KB (14,688 bytes), 8/22/2013 7:22 AM)
    
Name    ATA Channel 0
Manufacturer    (Standard IDE ATA/ATAPI controllers)
Status    OK
PNP Device ID    PCIIDE\IDECHANNEL\4&36657229&0&0
I/O Port    0x000001F0-0x000001F7
I/O Port    0x000003F6-0x000003F6
IRQ Channel    IRQ 14
Driver    c:\windows\system32\drivers\atapi.sys (6.3.9600.16384, 25.84 KB (26,464 bytes), 8/22/2013 7:22 AM)
    
Name    ATA Channel 1
Manufacturer    (Standard IDE ATA/ATAPI controllers)
Status    OK
PNP Device ID    PCIIDE\IDECHANNEL\4&36657229&0&1
I/O Port    0x00000170-0x00000177
I/O Port    0x00000376-0x00000376
IRQ Channel    IRQ 15
Driver    c:\windows\system32\drivers\atapi.sys (6.3.9600.16384, 25.84 KB (26,464 bytes), 8/22/2013 7:22 AM)

AMD Chipset Drivers

Run Ccleaner.

Use this: AdobeClearFlash

The game you tried to play is beta. Maybe the crash was caused by it.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus

My Computer

System One

  • OS
    Microsoft Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    CPU
    AMD FX(tm)-8320 Eight-Core Processor
    Motherboard
    Gigabyte Technology Co., Ltd. 970A-D3P
    Memory
    2x4GB CORSAIR Vengeance 1600Mhz
    Graphics Card(s)
    AMD Radeon HD 7850
    Sound Card
    N/A
    Monitor(s) Displays
    1 24'' Monitor
    Screen Resolution
    1600x900
    Hard Drives
    1 320GB Seagate Boot/OS Drive
    1 1TB WD Green
    PSU
    OCZ Fatal1ty 550W
    Case
    Tempest 410
    Cooling
    Hyper Evo 212
    Keyboard
    IBM Model M 1988
    Mouse
    Razer Death Adder
    Internet Speed
    25MB DOWN / 5MB UP
    Browser
    Google Chrome
    Antivirus
    Windows Defender
Install latest USB 3.0 driver from motherboard site.

Test.

If crash, remove Razer from the machine physically and uninstall software. Use something generic to replace it, to test.

Update anything and everything connected to USB.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Install latest USB 3.0 driver from motherboard site.

Test.

If crash, remove Razer from the machine physically and uninstall software. Use something generic to replace it, to test.

Update anything and everything connected to USB.

Done that, and everything connected to USB (Mouse, Printer, and Speakers) are all updated. I am still experiencing the random freezing though, just from simply browsing the web like this site for example, or even during installing and extracting the files you told me to get.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    CPU
    AMD FX(tm)-8320 Eight-Core Processor
    Motherboard
    Gigabyte Technology Co., Ltd. 970A-D3P
    Memory
    2x4GB CORSAIR Vengeance 1600Mhz
    Graphics Card(s)
    AMD Radeon HD 7850
    Sound Card
    N/A
    Monitor(s) Displays
    1 24'' Monitor
    Screen Resolution
    1600x900
    Hard Drives
    1 320GB Seagate Boot/OS Drive
    1 1TB WD Green
    PSU
    OCZ Fatal1ty 550W
    Case
    Tempest 410
    Cooling
    Hyper Evo 212
    Keyboard
    IBM Model M 1988
    Mouse
    Razer Death Adder
    Internet Speed
    25MB DOWN / 5MB UP
    Browser
    Google Chrome
    Antivirus
    Windows Defender
Freezes can be bsod-related.

Freezes could not be bsod-related.

If no bsods, step in the right direction either way. Then it is only a case of tweaking things like software and maybe your habits as in specific software you're using.

For instance, if you use Chrome, I recommend to forget it and use Firefox.

I would double, even triple check that the storage driver is updated to the AMD driver, not Microsoft-supplied.

Use Ccleaner to clean junk files. Run good defragmenting on drives.

I would disable Windows Search service, unless you use search very often. Disabling does not disable your searches still, however.

What are the results of the machine without Razer attached and software removed?
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Freezes can be bsod-related.

Freezes could not be bsod-related.

If no bsods, step in the right direction either way. Then it is only a case of tweaking things like software and maybe your habits as in specific software you're using.

For instance, if you use Chrome, I recommend to forget it and use Firefox.

I would double, even triple check that the storage driver is updated to the AMD driver, not Microsoft-supplied.

Use Ccleaner to clean junk files. Run good defragmenting on drives.

I would disable Windows Search service, unless you use search very often. Disabling does not disable your searches still, however.

What are the results of the machine without Razer attached and software removed?

Still having the same issue, even with Firefox. I'll be browsing, and all of a sudden it stops responding, then the whole system stops responding for a few minutes. It isnt just on the internet either...I could just be browsing through files in a folder, and everything will stop responding. The issue still remains

Also, how exactly would I check if the storage driver's are updated? You point out in a few posts above installing "Install Intel proprietary storage driver" but this is an AMD system, so I was a bit confused there.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    CPU
    AMD FX(tm)-8320 Eight-Core Processor
    Motherboard
    Gigabyte Technology Co., Ltd. 970A-D3P
    Memory
    2x4GB CORSAIR Vengeance 1600Mhz
    Graphics Card(s)
    AMD Radeon HD 7850
    Sound Card
    N/A
    Monitor(s) Displays
    1 24'' Monitor
    Screen Resolution
    1600x900
    Hard Drives
    1 320GB Seagate Boot/OS Drive
    1 1TB WD Green
    PSU
    OCZ Fatal1ty 550W
    Case
    Tempest 410
    Cooling
    Hyper Evo 212
    Keyboard
    IBM Model M 1988
    Mouse
    Razer Death Adder
    Internet Speed
    25MB DOWN / 5MB UP
    Browser
    Google Chrome
    Antivirus
    Windows Defender
Yes, about AMD/Intel thing....I wrote Intel initially in error and edited to AMD about 10-15 minutes later when I reviewed my post.

You will see in the Device Manager for your SATA controller - when checking the driver, it should be something like amdxsata.sys or very similar, instead of pciide.sys.

Now that I think about it, if your machine has AHCI abilities in the bios, do this procedure:

http://www.eightforums.com/drivers-...de-can-t-find-registry-msachi.html#post338823

Review the entire thread if unsure, or ask me whatever.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Well, I can say (For the moment, past 5+ Hours) that the issue seems to be resolved. What the culprit was?

My SSD, Crucial's M4.
Apparently it has major firmware issues, and for example when it hits 5000 hours of uptime apparently, it goes into a loop, and well I leave my computers on 24/7, just how I do things. And that SSD has been on 24/7 for years, apparently it's life finally went belly up, so I swapped to a traditional drive, and what do you know, every issue I had described is gone.

I came to the conclusion because I glanced down at my tower and noticed there was no HD activity during said freezes, so I decided to check it. =P
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    CPU
    AMD FX(tm)-8320 Eight-Core Processor
    Motherboard
    Gigabyte Technology Co., Ltd. 970A-D3P
    Memory
    2x4GB CORSAIR Vengeance 1600Mhz
    Graphics Card(s)
    AMD Radeon HD 7850
    Sound Card
    N/A
    Monitor(s) Displays
    1 24'' Monitor
    Screen Resolution
    1600x900
    Hard Drives
    1 320GB Seagate Boot/OS Drive
    1 1TB WD Green
    PSU
    OCZ Fatal1ty 550W
    Case
    Tempest 410
    Cooling
    Hyper Evo 212
    Keyboard
    IBM Model M 1988
    Mouse
    Razer Death Adder
    Internet Speed
    25MB DOWN / 5MB UP
    Browser
    Google Chrome
    Antivirus
    Windows Defender
Drive is a factor based on what you said, but even so, it's probably still ok.

Make sure you run AHCI for SSD drives and that trim command is enabled in Windows.

It prolongs its life and also it can be thought of as an optimization routine, in simplest terms.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Drive is a factor based on what you said, but even so, it's probably still ok.

Make sure you run AHCI for SSD drives and that trim command is enabled in Windows.

It prolongs its life and also it can be thought of as an optimization routine, in simplest terms.

Yeah, I am pretty certain that SSD is fine, I actually tried to flash the firmware on that SSD, but it keeps hanging. I'll probably just replace the SSD, because that M4, well it isn't as it was brand new. Haha
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    CPU
    AMD FX(tm)-8320 Eight-Core Processor
    Motherboard
    Gigabyte Technology Co., Ltd. 970A-D3P
    Memory
    2x4GB CORSAIR Vengeance 1600Mhz
    Graphics Card(s)
    AMD Radeon HD 7850
    Sound Card
    N/A
    Monitor(s) Displays
    1 24'' Monitor
    Screen Resolution
    1600x900
    Hard Drives
    1 320GB Seagate Boot/OS Drive
    1 1TB WD Green
    PSU
    OCZ Fatal1ty 550W
    Case
    Tempest 410
    Cooling
    Hyper Evo 212
    Keyboard
    IBM Model M 1988
    Mouse
    Razer Death Adder
    Internet Speed
    25MB DOWN / 5MB UP
    Browser
    Google Chrome
    Antivirus
    Windows Defender
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