Windows 8 and 8.1 Forums


BSOD playing World Of Warcraft, DPC_WATCHDOG_VIOLATION

  1. #11


    Posts : 12
    Windows 8.1


    Bump

      My System SpecsSystem Spec

  2. #12


    Posts : 12
    Windows 8.1


    Oops. Now I see what I did wrong. Forgot to run as administrator to get dump files. I've attached them to this comment so hopefully you'll be able to help! Thanks!
      My System SpecsSystem Spec

  3. #13


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Use Avira removal tool to clean up old remnants of your prior install of it.

    How has testing been going without Razer or MMO mouse?
      My System SpecsSystem Spec

  4. #14


    Posts : 12
    Windows 8.1


    OK, I did what you said. How can I tell if all the files were deleted? I couldn't figure out how Avira worked so I used Revo instead. Hope that's ok. So, is there anywhere I can look to check that indeed everything was deleted? I don't have a generic mouse at the moment, but I will buy one tomorrow and test. Thank you for everything!
      My System SpecsSystem Spec

  5. #15


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Nah, don't buy anything. It's ok.

    You're welcome.

    Let me know how it goes from here, either way.
      My System SpecsSystem Spec

  6. #16


    Posts : 12
    Windows 8.1


    OK will do! Thanks again!
      My System SpecsSystem Spec

  7. #17


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Ya, I really think that having agent.exe off the system is what was needed.

    Check Program Files and Program Files (x86) to make sure you got rid of it. Also do a system scan for it, just for the heck of it.
      My System SpecsSystem Spec

  8. #18


    Posts : 12
    Windows 8.1


    I found several agent.exe files in my C://Program Data/Battle.net/Agent folders. Do I have to delete all of them? Won't that mess up my game? >.> Other than those, there are no other agent.exe files in my PC.
      My System SpecsSystem Spec

  9. #19


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    No, don't delete anything. Just attach any new crash dumps if any happen.

    What you should do though, is monitor temperature of the video adapter. It could be that it is getting too hot when playing.

    Update the machine's bios for good measure.

    For more good measure, install this to update this:

    RtsPStor RtsPStor.sys Wed Dec 12 21:44:23 2012 (50C94107)

    And install this to update this:

    RTKVHD64 RTKVHD64.sys Wed Apr 03 07:12:27 2013 (515C0E9B)

    And finally for now: Do this.
      My System SpecsSystem Spec

  10. #20


    Posts : 12
    Windows 8.1


    Alright. Thanks a lot. <3 I will keep you updated.
      My System SpecsSystem Spec

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BSOD playing World Of Warcraft, DPC_WATCHDOG_VIOLATION
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