Windows 8 and 8.1 Forums

Windows 8.1 random BSOD

  1. #1


    Posts : 2
    Windows 8.1

    Windows 8.1 random BSOD


    Hi, I have been getting random BSOD and don't know how to read the dump file. I leave my PC on 24/7 and sometimes weeks go by without a BSOD. I have had 3 of them this week. I attached the zip folder.

    Thank you.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Hi,

    The crash dumps are on the rather serious side. They're 0x124 stops, which indicates a hardware problem, but sometimes software can cause these too.

    Update bios to newest. Set it to Optimized Defaults then save.

    Check all fans, to ensure that they are working well and no obstructed by debris or wires.

    Use CPU-Z to make sure you are not overclocking RAM or CPU, or BUS speeds.

    Delete this driver:

    Uninstall the Intel software (probably SmartConnect) that installed this driver:

    WPRO_41_2001 WPRO_41_2001.sys Mon Nov 07 16:04:48 2011 (4EB847F0)
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    Did everything you said last night, so far no BSOD. I will keep you updated.

    Thanks.
      My System SpecsSystem Spec

Windows 8.1 random BSOD
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