Windows 8 and 8.1 Forums

BSOD Windows 8

  1. #1


    Posts : 6
    Windows 8

    BSOD Windows 8


    Hello, I need help fixing this problem. I believe I was watching a movie while playing a game at the time it crashed.


    Uploaded SFdebugFiles
    Last edited by Jamlicious; 30 Jan 2014 at 06:20. Reason: New File

      My System SpecsSystem Spec

  2. #2


    Posts : 231
    Windows 8.1 x64


    Code:
    fffff880`03537f88  fffff880`04002743Unable to load image \SystemRoot\system32\DRIVERS\kneps.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for kneps.sys
    *** ERROR: Module load completed but symbols could not be loaded for kneps.sys
     kneps+0x2743
    Code:
    fffff880`03538318  fffff880`068c2164Unable to load image \SystemRoot\system32\DRIVERS\klim6.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for klim6.sys
    *** ERROR: Module load completed but symbols could not be loaded for klim6.sys
     klim6+0x2164
    Windbg blames Kaspersky. As a test uninstall it and replace with Windows 8 default AV, Windows Defender.

    Service articles
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Windows 8


    Uninstalled and replaced. Thank you for your quick reply.
      My System SpecsSystem Spec

  4. #4


    Posts : 231
    Windows 8.1 x64


    Keep us informed. New BSOD, just upload that new dmp file.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8


    Will do. Thank you again for the help. If this solves the issue what do you recommend I use for Anti-Virus?
      My System SpecsSystem Spec

  6. #6


    Posts : 231
    Windows 8.1 x64


    Windows Defender is unlikely to cause BSOD, so I use that. I compliment it with Malwarebytes. The paid version can be run as resident together with Windows Defender so I would recommend that.

    This is the Seven Forums / Eight Forums affiliate link (the site gets a 30% commission):
    https://store.malwarebytes.org/342/c...Fpurl-consumer

    Alternatively you can try the free version too, but it will require manual updating before every use.
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    Windows 8


    That's good because I already have the (pro) Paid version so that answers my question. Just a fyi I uploaded a new files with my Drivers etc, SFdebugFiles. I hope that helps to narrow down the issue(s). I'm tempted to buy a copy of that to help support the site.
      My System SpecsSystem Spec

  8. #8


    Posts : 231
    Windows 8.1 x64


    I think John would appreciate that.

    Did you get a new BSOD? I'll look at the files now.
      My System SpecsSystem Spec

  9. #9


    Posts : 6
    Windows 8


    I didn't get another BSOD But I figured the services and etc would help out.
      My System SpecsSystem Spec

  10. #10


    Posts : 231
    Windows 8.1 x64


    OK. It all looks OK to me. Just keep your eye on this:

    Code:
    DAEMON Tools Lite	"c:\program files (x86)\daemon tools lite\dtlite.exe" -autorun	JAMIE\Jamie	Startup
    Its a very common cause of BSOD's, at least on Windows 7. Apart from that, I see no other possible offenders.
      My System SpecsSystem Spec

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